Apr 2023 – Jan 2024 · 9 mos · On-site

• Role: Design and Develop tools that have an impact across GoJEK.
• 🔹 Architected and built QA Dashboard (an in-house tool developed to track the QA metrics for test cases and automation) microservices using Spring Boot & Spring Security, including a scalable Google SSO OAuth2 login/logout system used by 7000+ users—from QA interns to C-level leadership.
• 🔹 Spearheaded the design of a Selenium Grid test infrastructure, slashing nightly regression execution time by 75% across all web suites, significantly boosting CI/CD efficiency.
• 🔹 Drove end-to-end quality for the GoClub Loyalty Program, contributing to a 7% increase in customer retention for GoCar, GoRide, GoSend, and GoFood through rigorous functional and integration testing.
• 🔹 Enabled 5.6 million+ successful GoClub–Tokopedia status matches by elevating the test coverage, automation reliability, and quality validation pipelines.
• 🔹 Authored robust test strategies, smoke/regression test suites, and automated test cases across API and Web UI—directly contributing to a 17% rise in customer activation on the Gojek platform in 2021.

May 2022 – Apr 2023 · 11 mos · On-site

Feb 2021 – May 2022 · 1 yr 3 mos · On-site

Apr 2020 – Feb 2021 · 10 mos · On-site

• Role: Lead the payments quality engineering for all the investments made on the Paytm Money app.
• 🔹 Led end-to-end QA for payments microservices, including SIP and Lumpsum flows, covering NetBanking, UPI, Debit Card, and AutoPay (Mandates) options across multiple AMCs (Asset Management Companies).
• 🔹 Architected a data-driven API automation framework from scratch, automating over 150 test cases across functional, regression, and integration layers — accelerating hotfix validation, new AMC activations, and gateway redirection releases.
• 🔹 Owned the migration and regression strategy for AutoPay (Paper Mandates) by integrating new service calls and front-end API triggers — improving payment stability and customer experience.
• 🔹 Independently tested BillDesk file processing pipelines, ensuring accurate transaction settlements and compliance with SEBI guidelines — authored detailed test strategies and regression plans for critical payment lifecycle components.
• 🔹 Performed cross-service integration testing with Redis caching and MySQL data validations, using complex queries to validate backend consistency for transactions and refunds.
• 🔹 Influenced product quality with both backend and frontend feature suggestions, and proactively prepared PRE-PROD test accounts and handcrafted test data to ensure seamless functional test coverage across releases.

Jan 2019 – Apr 2020 · 1 yr 3 mos · On-site

Sep 2018 – Jan 2019 · 4 mos · Bengaluru Area, India · On-site

• Role: Responsible for testing the transactional flows of payments made by VISA Cards for each Merchant.
• 🔹 Owned the Dynamic Currency Conversion component for Visa and Mastercard transactions across global merchants.
• 🔹 Contributed to test planning, functional testing, and maintained a regression suite with 200K+ test cases, executed across release cycles.

Dec 2017 – Sep 2018 · 9 mos · Bengaluru Area, India · On-site

• Role: Responsible for onboarding the digital wallets in the Mobile Payments Platform to provision the credit & debit cards for customers.
• 🔹 Designed and implemented a REST API test automation framework, enabling functional, regression, and integration testing.
• 🔹 Validated cloud-based onboarding workflows, merchant subscriptions, and mobile wallet provisioning using SQL, JMeter, and Blazemeter.
• 🔹 Performed performance testing with dynamic tokenization flows and reported latency, errors, and response trends.

Nov 2016 – Dec 2017 · 1 yr 1 mo · Bengaluru Area, India · On-site

• Role: Responsible for the test engineering of bookings and improved the quality of flights, hotels, and cabs bookings.
• 🔹 Developed sanity suites for REST APIs and Web UI in a fast-paced Agile environment; automated key flows using Selenium (POM).
• 🔹 Created comprehensive test strategies and test plans and led integration and UAT efforts for post-sales services.
• 🔹 Built “DeBu” Jenkins deployment automation tool using Shell scripting, reducing deployment time from 90 to 33 minutes across test environments.
• 🔹 I owned the end-to-end responsibility of the post-sales services offered to the customers in all kinds of travel bookings.

Mar 2013 – Oct 2016 · 3 yrs 7 mos · Chennai Area, India · On-site

• Role: Responsible for testing the quality of PDF format books converted to Kindle format books (MOP & YJOP).
• 🔹 Led QA efforts for Kindle apps across multiple platforms (Windows, Mac, iOS, Linux, Kindle OS) with a focus on functional, globalization, and usability testing.
• 🔹 Executed manual and automated tests across various test types—including regression, smoke, and system testing.
• 🔹 Delivered test sign-offs and contributed to high-visibility projects, ensuring the quality of Kindle content in multiple global languages.