Krishnendu Chattopadhyaya — Product Director

AI-native Director of Product Management with 17+ years building and scaling enterprise B2B SaaS at Zycus (Gartner Visionary; Forrester Leader — Source-to-Pay) and Certinal (a subsidiary of Zycus, IDC MarketScape 2023 Leader; Gartner Market Guide Representative Vendor — Enterprise eSignatures). I have hands-on experience in building Multi Agentic AI platform. Recently released DoubleCheck (https://doublechkai.com), a multi-agent AI content verification platform, for marketing, business research, market research, catalog content in eCommerce, and enterprise product content teams. I have 2 GenAI granted patents (11 filed) in the Certinal’s Agreements workflow space and have delivered 7 GenAI innovations. Currently building Seeker, a voice-enabled Agentic AI platform that serves as a 24/7 humanized career assistant for job seekers and an operational AI co-pilot for recruiters. Driven 13+ Enterprise products across 0→1, 1→20, and 20→100 stages, including Supplier Lifecycle Management, Supplier Risk Assessment & App Connectors, Integration Monitoring Platform (Observability), Certinal eSignature, CFMS (Healthcare), Accounts Payable, Supplier Portal, eProcurement Buyer Portal, P-Card, Mobile Apps, AI models, Conversational AI, and Analytics. I built Certinal into a recognized Enterprise eSignature leader and drove CFMS adoption across large hospital networks. I have worked with global teams across India, the EU, the UK, and the US, collaborating with large enterprise customers. Domain Expertise: Agentic AI Platform • P2P • Supply Chain Management • FinTech • B2B eCommerce Buyer & Seller Portal • B2B2C HealthTech Patient Clinical eConsents • Observability Platform • Integrations • APIs • PaaS

Stackforce AI infers this person is a SaaS and Fintech expert with a strong focus on AI-driven product management.

Location: Bengaluru, Karnataka, India

Experience: 16 yrs 10 mos

Skills

Ai Product Management
Product Strategy
Supplier Risk Management
Supply Chain Management
Accounts Payable
Supplier Analytics
Product Development
Procure-to-pay
Master Data Management
Software Development

Career Highlights

17+ years in B2B SaaS product management.
2 GenAI patents and 7 innovations delivered.
Expert in scaling enterprise products globally.

Work Experience

Certinal

Director - Product Management (3 yrs 11 mos)

Associate Director - Product Management (7 mos)

Zycus

Associate Director-Product Management (3 mos)

Principal Product Manager (1 yr 7 mos)

WNS Global Services

Group Manager - Technology Services (3 yrs 4 mos)

Deputy Manager (4 yrs 7 mos)

Team Lead (7 mos)

Tricon Infotech

Senior Software Engineer (6 mos)

IBM Global Services

Application Programmer (2 yrs 4 mos)

Education

BTECH at Indian Institute of Technology (Banaras Hindu University), Varanasi

Krishnendu Chattopadhyaya

Product Director

Bengaluru, Karnataka, India16 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

17+ years in B2B SaaS product management.
2 GenAI patents and 7 innovations delivered.
Expert in scaling enterprise products globally.

Stackforce AI infers this person is a SaaS and Fintech expert with a strong focus on AI-driven product management.

Contact

Skills

Core Skills

Ai Product ManagementProduct StrategySupplier Risk ManagementSupply Chain ManagementAccounts PayableSupplier AnalyticsProduct DevelopmentProcure-to-payMaster Data ManagementSoftware Development

Other Skills

ABAPABAP for HANAAI Product LeaderAI ToolsAI Tools V0AI/ML ModelsAccounts Payable (AP)ActionScriptActionScript 3Agentic AIAgreement WorkflowsAzureB2B ProductsB2B SaaSBSP

About

Experience

Certinal

2 roles

Director - Product Management

Promoted

Apr 2022 – Present · 3 yrs 11 mos

Scaled Certinal eSign from 0→1→20→100, contributing to $5M+ ARR; delivered Enterprise Portal, API Suite, integrations, AppExtend, eID, and Signing Hub — supported across 85+ countries.
Led APAC product strategy and CFMS healthcare track powering ~9M+ eConsents; scaled CFMS across major hospital networks for digital patient engagement clinical workflows.
Launched AppExtend Marketplace for platform extensibility (UI workflows, app connectors, digital ID + trust services) → drove 2× conversion.
Delivered 7 GenAI innovations: Smart Contract Management (auto-summary + risk), Smart Assistance for approvers, Auto-placement for contracts author automation, Deep Search (NLQ), Smart Help, Skills app (Teams).
PLG + GTM: Automated external-user outreach + in-product demo triggers → 2× inbound leads; Salesforce builder program; Azure GenAI partnership; regional tech partners (Mexico/EU); and OEM healthcare integrations.
Ensured regulatory + data-security compliance; led product audits with Big 4 + U.S. privacy auditors.
AI-Native Product Skills & AI Tools I use (helped PM teams achieve ~4× productivity):
GenAI for product research + strategy: GPT-5, Claude, Copilot for insights, evolving needs, ICP refinement, NPS synthesis, prioritization, roadmap signals.
Vibe-Design → Vibe-Coding → PM→code collaboration: V0 + Builder.io for Vibe Designs; Builder.io + GitHub Copilot + custom MCP to generate UI code + speed alignment.
Vibe-Product + rapid PMF validation: Builder.io, GitHub, CI/CD, Azure to build working demos and validate value early; sell-first, fail-fast.
AI agents for PM workflows: GPT-5 agents for release sanity checks, story creation, Gherkin tests, RFP auto-fill, release notes, product content.
Customer + backlog intelligence: Cursor IDE + Claude Projects + Atlassian MCP.
Core Competencies:
AI Product Management • Platform Extensibility • PLG • Marketplace • Integrations • Clinical Workflow • Agreements Workflow • Compliance • Healthcare

GenAIProduct ManagementPlatform ExtensibilityHealthcareComplianceAI Tools+2

Associate Director - Product Management

Aug 2021 – Mar 2022 · 7 mos

Zycus

2 roles

Associate Director-Product Management

Promoted

Apr 2021 – Jul 2021 · 3 mos

Launched post–COVID-19 supply-chain risk scorecards & ratings, partnering with global risk-data providers — Dun & Bradstreet, EcoVadis, GRMS, BvD, Equifax — plus regional integrations, increasing supplier-risk coverage and evaluation depth across global deployments.
Embedded supplier-risk intelligence (financial, CSR/ESG, credit, compliance & company-profile signals) across Source-to-Pay products within eProcurement portals, improving supplier qualification & selection, reducing onboarding time, and strengthening sourcing + contracting decisions, contributing to higher enterprise win-rates and retention.
Scaled Supplier Lifecycle Management (SLM) SaaS deployments for 300+ enterprise customers, increasing structured supplier-management adoption and reducing onboarding/qualification issues.
Modernized Supplier Management with DewDrops UI, customer-driven enhancements, and zero-downtime releases, improving NPS trends, platform reliability, time-to-value, and feature-delivery velocity.
Key Capabilities Delivered:
Supplier taxonomy search • ERP integrations • Potential-to-Operational supplier workflows • Supplier forms + MDM • De-duplication • Large-enterprise multi-facility supplier profile maintenance • Performance scoring • Risk intelligence (ESG/financial/cyber) • Agentic AI for onboarding + discovery + risk in Microsoft Teams
Core Competencies:
Supplier Risk • Supplier Qualification • Source-to-Pay • Supplier Lifecycle Mgmt • Supply Chain Management • eProcurement • Integrations • Product Modernization • Enterprise SaaS

Supplier Risk ManagementSupplier Lifecycle ManagementeProcurementSupply Chain Management

Principal Product Manager

Aug 2019 – Mar 2021 · 1 yr 7 mos

Wns global services

3 roles

Group Manager - Technology Services

Promoted

Apr 2016 – Aug 2019 · 3 yrs 4 mos

Built AI/ML models including Payables Prioritization (AP), Collections Prioritization (AR), Supplier Ranking (Procurement), and a supplier-assistance bot — improving payables decisioning efficiency, supplier evaluation, and finance workflow productivity.
Added omni-channel responsive app capabilities to WNS BizAps, improving accessibility and user adoption across devices.
Scaled the Accounts Payable product + Payables Analytics, delivering core reporting — Payables Ageing, Cycle Time, AP Finance Team & Approver Performance, Payment Blocks, and a predictive Payables Prioritization model — enhancing financial visibility and operational decision-making.
Led the Supplier Portal digital platform for onboarding, profiling, collaboration, billing, scheduled payments, remittances, and dynamic discounting with insights (Supplier Metrics, Top Suppliers, Supplier Performance Ranking Predictive Model) — improving AP/Procurement collaboration and working-capital outcomes.
Managed the Payment Card (P-Card) product with Card Spend Intelligence — merchant/category spend views, top merchants, outstanding items, statement-charge reconciliation, accruals, and direct-debit matching — improving auditability, spend control, and reconciliation efficiency.
VISA, Mastercard, AMEX, Chase format card daily charges bank files processing and initiating coding and approval payment card workflow for small valued recurring corporate purchases by employees.
Key Capabilities Delivered:
AI/ML models • Payables intelligence • Supplier analytics • Dynamic discounting • Card Spend Intelligence • P-Card workflows • Finance workflow automation • Supplier Portal
Core Competencies:
Accounts Payable • Procurement • Supplier Analytics • Financial Operations • Card Spend Intelligence • Dynamic Discounting • Supplier Portal • B2B SaaS

AI/ML ModelsSupplier PortalAccounts PayableSupplier Analytics

Deputy Manager

Promoted

Aug 2011 – Mar 2016 · 4 yrs 7 mos

Team Lead

Aug 2011 – Mar 2012 · 7 mos

Tricon infotech

Senior Software Engineer

Jan 2011 – Jul 2011 · 6 mos · Bangalore, India

Built LAW123 time-extension for SME suppliers and Random Time Generation in live auction workflows for Public Sector Brazil on the SAP SRM Live Auction Cockpit (SRM 7.01 / 7.02) — improving fairness and competitive bidding.
Developed Procure-to-Pay (P2P) data-analysis reports, enabling better sourcing visibility and purchasing decision support.
Key Capabilities Delivered:
E-Auctions • RFx • Auction Time-Extension • Random Time Generation • P2P reporting • SAP SRM
Core Competencies:
Product Development • E-Auctions • RFx • Procure-to-Pay • SAP SRM • Shopping Cart

E-AuctionsProcure-to-PaySAP SRMProduct Development

Ibm global services

Application Programmer

Sep 2008 – Jan 2011 · 2 yrs 4 mos

Built a Product Variants Lifecycle Management solution for Philip Morris International (FMCG), improving variant creation, change management, and product rollout workflows.
Enhanced Master Data Management (MDM) for master-data creation and distribution to financial and manufacturing systems, improving data accuracy and process continuity.
Developed Order-to-Cash (O2C) reporting for PMI teams in Greece and Serbia, supporting regional financial visibility and operational decision-making.
Key Capabilities Delivered:
Product Variant Lifecycle • MDM • O2C reporting • Data distribution
Core Competencies:
Master Data Management • Software Development • Order-to-Cash • FMCG

Product Variant LifecycleMaster Data ManagementSoftware Development