Sathiyaseelan Sekar — Engineering Manager

Experienced Engineering Leader with 12+ years of proven success in building and scaling cloud-native, enterprise-grade platforms — with deep specialization in Conversational AI, multi-tenant SaaS, and AI/ML-enabled solutions for BFSI and regulated industries.Currently leading Engineering at Gupshup, I drive the full lifecycle of the Agentic AI Platform — a secure, compliant, multi-tenant SaaS platform enabling intelligent conversational agents for global enterprises. I own the engineering strategy, architecture, and delivery roadmap, working across Product, Sales, and GTM teams to ship scalable and secure solutions.Key responsibilities:* Leading cross-functional, remote engineering teams with agile execution* Architecting scalable, high-performance, cloud-native systems (SOC 2 Type 2 readiness)* Driving CI/CD, DevOps automation, zero-downtime releases, and platform observability* Collaborating across functions to rapidly translate enterprise needs into technical outcomes* Mentoring engineers and fostering a culture of ownership, velocity, and technical excellenceKey Expertise :Languages & Frameworks: Java (Spring Boot, Hibernate, JUnit), Python (FastAPI, Scikit-learn, Pandas, PyTest, LangChain, HuggingFace), JavaScript (Angular, React, Ionic, Cordova, Node.js), SQL/No SQL (MySQL, Oracle, MongoDB, Redis), Apache (Kafka, Flink, Hudi)AI & ML: Generative AI (OpenAI, Llama, Anthropic), NLP, RAG Pipelines, Vector Databases (Pinecone, FAISS), Prompt EngineeringMLOps & DevOps: Model Deployment (Docker, Kubernetes), CI/CD (Gitlab, Jenkins), Observability (ELK), Security & Compliance (SOC 2), Automated Testing (Selenium)Cloud Platforms: AWS, GCP, AzureWhat I bring to the table:* Engineering leadership across startup and enterprise settings* Deep experience in SaaS, AI/ML, and customer-centric platform delivery* Strong technical foundation across full-stack, cloud, DevOps, and architecture* Domain expertise in BFSI, EdTech, and compliance-driven product ecosystems* Proven ability to scale products, teams, and processes for growthActively open to engineering leadership roles where I can drive product vision, lead high-impact teams, and build the next generation of AI-enabled platforms.

Stackforce AI infers this person is a SaaS and Fintech expert with a focus on AI-driven solutions.

Location: Chennai, Tamil Nadu, India

Experience: 12 yrs 3 mos

Skills

Cloud-native Systems
Conversational Ai
Nlp
Digital Solutions
Ai-powered Banking Chatbots
Cloud Infrastructure
Full Stack Development
Digital Banking Solutions

Career Highlights

Proven success in building cloud-native platforms.
Expertise in AI/ML solutions for BFSI.
Strong leadership in cross-functional engineering teams.

Work Experience

Gupshup

Engineering Manager | Agentic AI Platform (Multi-Tenant SaaS | Conversational AI | Cloud) (3 yrs 2 mos)

Active.Ai - A Gupshup Inc Company

Lead Product Developer (1 yr 6 mos)

Finoculus

Lead Associate | Technical Architect & Full-Stack Engineering Lead (5 yrs 6 mos)

Tagit

Full Stack Software Engineer | Digital Banking Solutions – Mobeix Mobile & Digital Banking Suite (2 yrs 1 mo)

Education

Bachelor of Engineering - BE at Saranathan College of Engineering

Sathiyaseelan Sekar

Engineering Manager

Chennai, Tamil Nadu, India12 yrs 3 mos experience

Highly StableAI Enabled

Key Highlights

Proven success in building cloud-native platforms.
Expertise in AI/ML solutions for BFSI.
Strong leadership in cross-functional engineering teams.

Stackforce AI infers this person is a SaaS and Fintech expert with a focus on AI-driven solutions.

Contact

Skills

Core Skills

Cloud-native SystemsConversational AiNlpDigital SolutionsAi-powered Banking ChatbotsCloud InfrastructureFull Stack DevelopmentDigital Banking Solutions

Other Skills

AI Performance MetricsApplication Programming Interfaces (API)Business TransformationCI/CDCascading Style Sheets (CSS)Cross-functional CollaborationCross-functional Team LeadershipDatabase Management System (DBMS)Design PatternsDevOpsDevOps AutomationEnterprise ArchitectureFinancial ServicesGenerative AIHTML5

About

Experience

Gupshup

Engineering Manager | Agentic AI Platform (Multi-Tenant SaaS | Conversational AI | Cloud)

Jan 2023 – Present · 3 yrs 2 mos · Chennai, Tamil Nadu, India · Remote

As Engineering Manager at Gupshup, I lead the end-to-end lifecycle of the Agentic AI Platform — a cutting-edge, multi-tenant SaaS cloud platform powering enterprise-grade Conversational AI Agents. I play a pivotal role in translating customer requirements into scalable product features, defining technical architecture, and driving execution from roadmap planning through to deployment.
Gupshup Agentic AI Platform
Spearheading platform design, sprint planning, and agile execution across distributed teams
Collaborating closely with Product, Pre-Sales, and Sales to ensure tight feedback loops and rapid iterations
Guiding development teams on scalable, secure, and high-performance cloud-native architecture
Ensuring quality through CI/CD pipelines and automated testing
Driving security and compliance readiness, ensuring alignment with SOC 2 Type 2 standards
Orchestrating releases and managing production deployments with zero-downtime expectations
Instrumental in building and scaling Gupshup’s Agentic AI Platform, enabling secure, enterprise-grade conversational AI for global customers — a role demanding strong cross-functional leadership, deep expertise in AI platforms, and a focus on scalable, compliant solutions.

Enterprise ArchitectureProduct RoadmapProject ManagementCross-functional Team LeadershipBusiness TransformationResource Management+6

Active.ai - a gupshup inc company

Lead Product Developer

Jun 2021 – Dec 2022 · 1 yr 6 mos · Chennai, Tamil Nadu, India · On-site

As the Lead Product Developer at Active.ai, I drive the design, development, and deployment of the Morfeus Conversational AI platform, empowering leading BFSI institutions to deliver seamless customer engagement across App (WebSDK, Android, iOS), Social (WhatsApp, WeChat, LINE, etc.), and IoT (Alexa, Google Home) interfaces.
The platform supports 150+ pre-built banking use cases across Retail Banking, Corporate Banking, Insurance, Loans, and Securities, covering a full range of interactions — including Transactions, Service Requests, Enquiries, and FAQs — through secure, scalable conversational interfaces.
Morfeus – Conversational AI Platform
Led the design and development of the Morfeus platform, enabling users to create bots, configure channels, manage domain-specific settings, design intent-linked journeys, prepare data for model fine-tuning, train NLP models, process user messages, trigger workflows based on classification, and monitor system performance via auditing and analytics.
Architected and productized NLP pipelines using pretrained and fine-tuned models to enable contextual understanding of financial language across customer conversations.
Led the development of production-ready NLP APIs, seamlessly integrated into the Morfeus platform for real-time deployment across global banking clients.
Collaborated cross-functionally with Product Managers, Data Scientists, and Engineering teams to align AI capabilities with evolving BFSI business needs and compliance standards.
Defined and tracked AI performance metrics and KPIs, ensuring high levels of model reliability, explainability, and measurable business impact.
Scaled the AI product roadmap to support multilingual deployments and region-specific BFSI use cases.
My leadership made Morfeus platform to enable global BFSI clients to automate their customer journeys, improving operational efficiency, reducing response time and enhancing user engagement across digital channels.

Product DevelopmentConversational AINLPAI Performance MetricsCross-functional Collaboration

Finoculus

Lead Associate | Technical Architect & Full-Stack Engineering Lead

Dec 2015 – Jun 2021 · 5 yrs 6 mos · Chennai, Tamil Nadu, India · On-site

At Finoculus, I’ve led the design, architecture, and delivery of impactful digital solutions across the education and banking sectors.
Skooly – School Management Platform
Spearheaded the end-to-end development of Skooly, a scalable and secure ed-tech platform used by 20,000+ educators in 25+ countries.
Product & Technical Leadership: Led product planning, system design, and cross-platform development across backend, web, and mobile. Ensured technical alignment with business goals and long-term scalability.
Architecture & Development: Designed core backend and web architecture; led a cross-functional team in building hybrid mobile apps for iOS and Android.
Cloud Infrastructure & DevOps: Scaled Skooly on AWS with high availability and data security. Automated deployments and backups via Jenkins CI/CD.
Payments Integration: Integrated with global gateways like Stripe, Razorpay, KiplePay, and PayNow to streamline digital fee collection.
QA Automation: Mentored QA team to implement Selenium and JUnit automation, boosting release stability and velocity.
This work enabled seamless digital learning experiences and efficient fee processing across a global customer base.
AI-Powered Banking Chatbots
Led development of conversational AI solutions tailored for the banking industry, demonstrating innovation to major institutions like Union Bank of India and Axis Bank.
Conversational AI & Prototyping: Built smart chatbots using IBM Watson, GCP, and Amazon Lex for banking use cases like customer support and transaction handling.
System Integration: Connected bots with banking APIs and platforms to simulate real-time interactions across web, mobile, and messaging apps.
Security & Compliance: Ensured secure API communication, role-based access, and data privacy aligned with banking standards.
These AI initiatives showcased the power of automation in reducing costs, enhancing CX, and enabling 24/7 digital banking support.

Digital SolutionsAI-Powered Banking ChatbotsSystem IntegrationCloud InfrastructureDevOps

Tagit

Full Stack Software Engineer | Digital Banking Solutions – Mobeix Mobile & Digital Banking Suite

Oct 2013 – Nov 2015 · 2 yrs 1 mo · Chennai, Tamil Nadu, India · On-site

As a Full Stack Software Engineer at Tagit, I have contributed significantly to the development and enhancement of two enterprise-grade digital banking products: Mobeix Mobile Banking Suite and Mobeix Digital Banking Suite.
Mobeix Mobile Banking Suite
A low-code WYSIWYG mobile application platform supporting native (Android, iOS, Windows, Blackberry) and hybrid apps. It comprises a visual editor, middleware for runtime API interaction, and a rendering layer.
Modernized the platform by upgrading to the latest UI and backend frameworks.
Delivered new features enhancing developer experience and platform extensibility.
Strengthened security by identifying and resolving vulnerabilities across mobile and middleware layers, aligning with enterprise security standards.
Built a hybrid app from scratch, enabling unified cross-platform deployment.
Integrated Jasper Reports to provide real-time analytics and reporting.
Wrote comprehensive JUnit test cases for improved test coverage and reliability.
Mobeix Digital Banking Suite
An out-of-the-box solution for retail, corporate banking, and digital onboarding, enabling banks to launch full-featured digital platforms quickly.
Co-developed the suite from scratch, including Retail and Corporate Banking modules.
Built a single responsive web app adaptable across mobile and internet banking platforms.
Designed and implemented scalable, multi-language, and multi-currency core banking features.
Ensured consistent UX across platforms while reducing development overhead.
Led QA collaboration for UI test automation using Selenium, enhancing release quality.
My contributions support Tagit's mission to deliver secure, scalable, and configurable digital banking solutions for leading banks across Asia, Africa, and the Middle East.