Jul 2023 – Dec 2024 · 1 yr 5 mos · Melbourne, Victoria, Australia

• Jira Growth
• Led the Jira Growth initiative, onboarding 350,000+ new paid seats in FY24 and generating $12M in revenue.
• Focused on optimizing signup, activation, collaboration, and monetization features.
• Expanded market reach across three key industries with increased user satisfaction.

Jul 2022 – Jun 2023 · 11 mos · Melbourne, Victoria, Australia

• Cloud Infrastructure | Reliability
• Led Reliability teams for all Atlassian Cloud Products, achieving 99.9% uptime and reducing incident response times by 25%, supporting 5M+ active users.
• Focused on delivering enterprise-grade scale, reliability, performance, and cost management.
• Implemented proactive monitoring and incident management processes, resulting in a 15% reduction in critical incidents.

Jan 2022 – Jul 2022 · 6 mos · Melbourne, Victoria, Australia

• Moved over to CashApp as part of the Block's Afterpay acquisition.
• Led the seamless integration of Afterpay's mobile platform into Cash App across North America and Australia/New Zealand, resulting in an increase in user adoption and a 15% increase in transaction volume."
• Orchestrated the delivery of iOS and Android app enhancements for Afterpay, resulting in a 30% boost in user engagement metrics and driving a significant uptick in transaction volume quarter-over-quarter. Implemented A/B testing frameworks, resulting in a 10% improvement in conversion rates.
• Championed the Consumer Lending Project's Product & Engineering initiatives, successfully elevating the maximum average order value (AOV) cap by 250% and increasing loan application approvals by 20%.

Nov 2020 – Feb 2022 · 1 yr 3 mos · Melbourne, Victoria, Australia

• Spearheaded the mobile platform and app delivery teams for diverse global markets, resulting in a 30% increase in user engagement across North America, Europe, the UK, and Australia/New Zealand within one fiscal year and a 20% reduction in user churn.
• Enhanced app performance by approximately 40% through strategic improvements in launch and onboarding processes, significantly boosting overall customer satisfaction scores and reducing app crash rates by 15%.
• Directed the comprehensive rewrite of mobile applications from React Native to Native architecture, achieving a scalability improvement that supported an organizational growth rate of 150% while reducing load times by an average of 60% and decreasing code complexity by 25%.

Sep 2020 – Nov 2020 · 2 mos · Melbourne, Victoria, Australia

• Product Coach
• Launched two mobile and web products within the first month
• Designed and standardized product-business requirement roadmap templates, improving team collaboration and reducing project delays by 15%.
• Led cross-functional team of 80+ professionals, reviving multiple projects to revenue-generating status

Oct 2017 – Mar 2020 · 2 yrs 5 mos · San Francisco, California, United States · Remote

• Rebuilt core AI Talent Sourcing SaaS Platform, reducing client onboarding time from 6 weeks to 1 week.
• Planned scaling of product, infrastructure, and resources for significant client growth, supporting a 30% increase in client acquisition.
• Improved productivity and efficiency of internal teams through iterative improvements of systems and tools, resulting in a 15% reduction in operational costs.

Sep 2015 – Sep 2017 · 2 yrs · Bengaluru, Karnataka, India

• Reduced manual input, turnaround time, and COGS by 70% through innovative PDF parsing library, saving the company $10,000 per month.
• Automated loan disbursal and digital approval processes, improving user verification and data validation, resulting in a 25% reduction in fraudulent applications.
• Conceptualized business model and product strategy as a founding team member, securing $50,000 in seed funding.

Apr 2014 – Aug 2015 · 1 yr 4 mos

• SaaS for market research companies, VoxApp was founded with a vision to provide solutions to help companies better understand their market and patrons.

Jan 2013 – Aug 2015 · 2 yrs 7 mos

Aug 2011 – Dec 2012 · 1 yr 4 mos · Greater Delhi Area

• Founding Engineer - Mobile Development Team.
• Successfully published iOS apps and games for various clients using Objective-C programming language

Mar 2011 – Aug 2011 · 5 mos · Remote

• Google Summer of Code
• Python Developer