Jul 2024 – Jul 2025 · 1 yr · New York City Metropolitan Area · Remote

• ● Deployed a fraud detection ML microservice on AWS Lambda with API Gateway, reducing infrastructure costs by 30%.
• ● Reduced fraudulent requests by 8% by implementing ML model for profane text detection.
• ● Improved help request completion by 10% through the integration of language translation API.
• ● Built a Flask-based Q&A chatbot leveraging Llama 3 API to enable dynamic user interactions.

Aug 2020 – Nov 2021 · 1 yr 3 mos · Bengaluru South, Karnataka, India · Remote

• ● Engineered automated data pipelines in Informatica PowerCenter to enhance data quality and preprocessing from Amazon S3.
• ● Collaborated with cross-functional teams to integrate new data sources into existing workflows using Airflow, expanding data processing capabilities by 35% and enhancing system scalability for future growth.
• ● Leveraged PowerBI to develop a dashboard, pinpointing top customer issues and locations, streamlining response strategies.

May 2019 – Jul 2019 · 2 mos · Varanasi, Uttar Pradesh, India · On-site

• ● Formulated novel classification techniques for UCR Time Series Datasets, boosting accuracy by up to 15% across 40 datasets.
• ● Boosted model accuracy by 5-15% using SVM & XGBoost classifiers, integrating a feature matrix with DTW, WEASEL, and Manhattan Distance for robust time-series classification.

May 2018 – Jun 2018 · 1 mo · Bengaluru, Karnataka, India · On-site

• ● Revamped the internal Quality Reviewer Management tool using ReactJS, benefiting over 100 employees.
• ● Streamlined UI-Spring Boot backend integration by using REST APIs, improving system efficiency and maintainability.