Sep 2015 – Dec 2019 · 4 yrs 3 mos

• Own end-end Microsoft Ink Story and drive data and metric convergence with multiple Microsoft teams within Surface, Office, Edge, Marketing and Sales orgs. Established successful partnerships with third-party OEM partners like Wacom, Dell, Lenovo and HP.
• Enabled success of Microsoft Ink story that spans hardware, platform, experiences and cloud service. Defined Funnel KPI’s and OKR’s for Pen and Ink all-up. Accelerated market growth to 50M+ pen devices.
• Lead development team to ship Ink Synthesis SDK.
• Shipped Software Typing Keyboard (SKB) Autocorrection feature with improved accuracy (91% to 96%).
• As POC for all pen insights across Microsoft, established a culture of data-driven decision making for pen related decisions with effective feedback loops. Influenced Senior leadership team for multiple business decisions like MPP (Microsoft Pen Protocol), Pen as an accessory etc.,
• Drove Ink data collection effort which was 6M USD multiyear project spanning 15 languages across 13 countries. Managed multiple vendors to enable tooling and establish data collection centers across the globe.
• Pushed the envelope in augmenting training data needs by implementing telemetry-based data loops and ML and heuristics-based data synthesis options, thereby reducing the YoY vendor data collection spend.
• Improved the handwriting accuracy in Windows client by 20% by establishing end-end data loops. Shipped telemetry pipeline for the Cloud Ink Intelligence service (CIIS) to achieve O365 compliance and ship as a Cognitive Service Preview.
• Implemented feedback loop and privacy enhancements which helps improve cloud Ink Recognition accuracy through reinforcement learning

Jan 2012 – Aug 2015 · 3 yrs 7 mos

• Managed strong and vibrant team of 4-6 Engineers - Provided career coaching, allocated work across the team based on skills and growth opportunities and ensured timely deliverables
• Demonstrated flexibility with people management style and approach to tailor to the individual’s needs. Excelled in coaching both high and low preforming directs.
• Ramped up new teams and drove the culture of data driven quality of features within the teams.
• Collaborated with partner teams to align strategies, quality measures, and plan resources.
• Proactively contributed to the continuous improvement of team-wide processes by questioning the status quo, and by building a culture of retrospection and learning.
• Owned and shipped multiple features
• o Text Intelligence (Windows Threshold and Redstone)
• o Developer platform API’s for File Search, Storage and Retrieval (Windows 8.1)
• o Direct Composition (DComp) (Windows Blue and 8.1)
• o Text Selection and Touch Targeting (Windows 7)

Dec 2005 – Apr 2012 · 6 yrs 4 mos

• Individual contributor owning UIAutomation and Accessibility (Magnifier, Narrator and EOA UI) space.
• Developed end-end developer story and documentation for UIA and published multiple articles in CodeFlow.
• Drove Accessibility adoption cross-org and cross-division. Successfully took up the role as accessibility liaison for Internet Explorer and Office.
• Developed UI Inventory tool that was widely adopted by all Windows teams and helped identify a large number of Accessibility issues with limited investment.
• Successfully owned and drove team signoffs for various tenets like Performance, Security and Code coverage.
• Authored UI automation using MITA for search and Indexer UI.
• Owned the quality search UI starting with specification and design review, test plans and end-end automation.
• Owned the initial quality of Scout which was an Incubation project in Windows later absorbed into Office as the “Office Ribbon”. Managed offshore China team for manual testing of Scout.
• As Intern, owned AQS/NQS (Advanced Query Syntax/ Natural Query Syntax) API quality and authored tests.

May 2003 – Aug 2004 · 1 yr 3 mos · India

• ▪ Engaged in development activities of various supply chain modules of Oracle ERP Suite 11i using standard development procedures. Developed and shipped Oracle Order Import form and reports.
• ▪ Trained and mentored new joiners in the team to adhere to org-wide processes and helped them overcome technical and functional difficulties.