Vineeth Menon

Product Manager

Bengaluru, Karnataka, India9 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 9 years of experience in customer support and manual testing.
  • Proficient in SQL, Databricks, and Python for data analysis.
  • Strong communication skills bridging technical and non-technical stakeholders.
Stackforce AI infers this person is a Data-Driven QA Professional with a focus on Software Testing and Customer Support.

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Skills

Other Skills

API TestingAgile MethodologiesAgile Project ManagementAgile TestingAmazon Web Services (AWS)Azure DevOps ServerAzure DevopsBig DataBug TrackingCustomer ServiceCybersecurityData ModelingData WarehousingExtract, Transform, Load (ETL)Functional Testing

About

With over 9 years of experience in customer support and manual testing, I have honed my skills in ensuring seamless user experiences and robust software performance. My expertise spans across Data Analytics and Web application testing, where I have consistently delivered high-quality results. I am proficient in SQL, Databricks, and Python, which I leverage to analyze data, automate processes, and enhance testing efficiency. My background in customer support has equipped me with a keen understanding of user needs and the ability to communicate effectively with both technical and non-technical stakeholders. I am passionate about continuous learning and staying updated with the latest industry trends. My goal is to contribute to innovative projects that drive business success and improve user satisfaction. Engaged in the HEDIS project, utilizing SQL, Azure Databricks, and Pyspark for measure certifications. Possess strong written, communication, and interpersonal skills, with a proven track record as a team player and an analytical mindset focused on problem-solving and delivering effective solutions. I am preparing for a move into Product Management and building on my background in QA, data work, customer support, and steady collaboration across teams. I want to shape features, guide product decisions with clear reasoning, and support teams through structured delivery. I enjoy solving problems, improving user understanding, and keeping work aligned with business goals. I am actively applying for roles where I can grow as a product professional and add meaningful value.

Experience

Gainwell technologies

2 roles

Professional 1 Product Test

Jan 2024Present · 2 yrs 2 mos

Test Engineer

Nov 2020Dec 2023 · 3 yrs 1 mo

Dxc technology

2 roles

Associate Professional Product Test

Dec 2019Oct 2020 · 10 mos

Associate Professional Test Engineer

Dec 2019Sep 2020 · 9 mos

Infosys bpm

2 roles

Process Specialist

Promoted

Jul 2018Oct 2019 · 1 yr 3 mos

Process Executive

Apr 2016Jun 2018 · 2 yrs 2 mos

Education

Amity University

Post Graduate Degree — CyberSecurity

Sep 2020Jan 2022

University of Calicut

Bachelor of Science - BS — Computer Science

Jan 2012Mar 2016

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