Gaurav Virdy — CTO

Gaurav is a visionary leader and tech evangelist with over 22 years of experience and has successfully delivered large-scale SaaS based software systems, in highly competitive industries like eCommerce and Telecom. Demonstrating growth mindset, he has led transformational changes in the lives of customers through strategic thinking and effective change management techniques. Multiple times, he has successfully bootstrapped high-performing organizations up to ~115 employees with varied engineering roles (including senior engineering managers, principal engineers, data scientist, product and program managers) across various regions (India, US, Israel, Cyprus, and Netherlands), based on the ethos of employee engagement, empowerment and inclusiveness. As leader of leaders, he partners with stakeholders to sets strategic vision for his org that helps fosters the culture of people care, excellence and innovation. Beyond Org Boundaries Gaurav has spearheaded various department-level programs, like • Acting as site-lead for Amazon’s 130+ member org. • Leading DEI pillar for Amazon’s 350+ member org. • Raised Amazon’s hiring bar for 250+ hire decisions. • Member of the Amdocs India Innovation Board. • Judged various hackathon / innovation challenges. • Mentored leaders across organizations. Gaurav has been key-note speaker for • Amazon India’s key leaders-of-leaders on ‘Growing senior IC talent’. • Amazon CFO Org’s Hyderabad employees on ‘Career Development’. • Amazon CFO Org’s Delhi employees on ‘Diversity, Equity & Inclusion’. • Amdocs India employees on ‘Embedding Innovation in Daily Life’. Recognitions Gaurav has been recognized with various Innovation awards and patents, a testament to his ability to think outside the box and drive transformative change like • Awarded Amazon’s Door Desk award to transforming refund cycle to sellers from 60 days to 60 seconds. • Won Amazon India level ProdCon Shark Tank award for simplifying Prime Video shopping experience. • Bagged Amdocs level Innovator of the Year award for being serial innovator and inspiring innovation across organizational boundaries. Gaurav has mentored his teams to win various hackathons and other company wide competitions year-after-year like • Bagged top 2 awards for tools innovation in Amazon India Tech Conference for 2 successful years. • Won Amazon CFO Global Hackathon. • Secured position in top 3 ideas for Amdocs India Avishkar competition for 3 successful years.

Stackforce AI infers this person is a SaaS and Telecommunications expert with a strong focus on digital transformation and organizational leadership.

Location: Gurugram, Haryana, India

Experience: 22 yrs 9 mos

Skills

Organizational Leadership
Software Development
Software As A Service (saas)
Microservices
Technical Design
Engineering
Java

Career Highlights

Led digital transformation for Tier-1 telecom operators.
Established a diverse organization of 100+ members at Amazon.
Awarded multiple innovation awards for transformative projects.

Work Experience

Amazon

Head of Software Engineering (4 yrs 5 mos)

Software Engineering Manager (2 yrs 10 mos)

Amdocs

Director of Engineering (3 yrs 1 mo)

Customer Solution Architect (1 yr 4 mos)

Software Engineering Manager (2 yrs 7 mos)

Technical Lead (4 yrs)

Sr. Subject Matter Expert (2 yrs 2 mos)

Subject Matter Expert (9 mos)

Satyam Computer Services

Software Engineer (8 mos)

Synergy Systems and Solutions

Software Engineer (10 mos)

Education

Master of Business Administration (M.B.A.) at Symbiosis Institute of Management Studies

Master of Computer Applications (MCA) at Guru Gobind Singh Indraprastha University

Bachelor of Commerce (B.Com.) at Delhi University

Gaurav Virdy

CTO

Gurugram, Haryana, India22 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led digital transformation for Tier-1 telecom operators.
Established a diverse organization of 100+ members at Amazon.
Awarded multiple innovation awards for transformative projects.

Stackforce AI infers this person is a SaaS and Telecommunications expert with a strong focus on digital transformation and organizational leadership.

Contact

Skills

Core Skills

Organizational LeadershipSoftware DevelopmentSoftware As A Service (saas)MicroservicesTechnical DesignEngineeringJava

Other Skills

Agile MethodologiesAmdocs ClarifyBSSBilling SystemsBusiness Support System (BSS)CRMCoachingCustomer EngagementDesign ThinkingDigital StrategyDistributed SystemsEntrepreneurshipEscalations ManagementGlobal DeliveryInnovation Management

About

Experience

Amazon

2 roles

Head of Software Engineering

Promoted

Oct 2021 – Present · 4 yrs 5 mos · On-site

Amazon’s scale and variety. It includes assessing & applying tax treatment on billions of payments, amounting to billions of dollars, on daily basis across 75+ countries world-wide with accuracy & timeliness.
As technology leader, established ~100 member diverse organization (in Delhi, Hyderabad, Seattle, Dallas and Amsterdam) with senior engineering roles, to passionately deliver customer obsessed solutions right from onboarding sellers, remitting taxes and securely transmitting corresponding regulatory reports to authorities.
As a leader of leaders, built people-centric culture to deliver at velocity, while ensuring 60+ micro-services stay operationally healthy to support millions of customer per month.
As visionary leader, partner with stakeholders to define 3-Year-Architecture-Strategy for respective product areas and deliver these by setting the right mechanisms to achieve vision.

Leading Development TeamsOrganizational LeadershipSoftware Development

Software Engineering Manager

Dec 2018 – Oct 2021 · 2 yrs 10 mos · On-site

MicroservicesEngineeringTechnical DesignDistributed SystemsSoftware Development

Amdocs

6 roles

Director of Engineering

Promoted

Oct 2015 – Nov 2018 · 3 yrs 1 mo

Headed professional services organization to enable digital transformation of retail and self-service channels for Teir-1 telecom operators globally like Vodafone, AT&T, Sprint, Singtel.
Engaged in CXO level discussions to build large-scale (~1.2K man months) multi-year agile delivery model, right from scoping till post go-live hand-over to customers.
Defined & executed vision to provide best-in-class solutions through various penetration & strategic projects from pre-sales to production.
Bootstrapped the org for ~65 engineering roles (including program & product managers, solution & technical architects) across multiple regions (like US, Israel, Cyprus & India), with customer centricity, high ownership, and mutual trust as key values.
Transformed technical stack from monolithic architecture to ~18 micro-services, enabling ease of integration into customer architectures.

MicroservicesEngineeringTechnical DesignDistributed SystemsOrganizational LeadershipSoftware Development

Customer Solution Architect

Promoted

May 2014 – Sep 2015 · 1 yr 4 mos

Designed large-scale enterprise architecture Teir-1 telecom operators like Vodafone, Singtel & Vivo for their retail and self-serve ordering channels to ease life of ~75M subscribers with sub-second user latency and 99.9999% availability of CRM, Ordering & Self-Service system.
Collaborated with cross-region domain architects to define product & implementation layers of the architecture and work with respective org heads to define delivery roadmap.
Led design thinking workshops, along with UX designers & engineers, with penetration customers like 3 Ireland, TIM Italy, Optus Australia, to simplify user-experience hence increasing customer engagement.
Delivered trainings to global customers like Vodafone Italy, Singtel Australia, Globe Philippines on technical & functional product capabilities.

MicroservicesEngineeringTechnical DesignDistributed SystemsSoftware Development

Software Engineering Manager

Oct 2011 – May 2014 · 2 yrs 7 mos

Working in R&D Organisation as Engineering manager for Advocacy Engineering for CRM Integration with a team of 15+ developers & 30+ testers, responsible for handling 100+ customers' issues related to OOB Amdocs CRM & Insight Product specifically in integration with Amdocs Foundations and other BSS products (like Billing and Ordering). Additionally responsible for building self-organized, high engagemetn and collaborative team to handled high visibility key customers through crisis to avoid top management escalations.

EngineeringTechnical DesignDistributed SystemsSoftware Development

Technical Lead

Promoted

Sep 2007 – Sep 2011 · 4 yrs

Worked as Delivery Lead for Sprint Smart Desktop CIM implementation handling a team of 8 developers spread across various geographies, responsible for implementing some special features requested by Sprint on top of Amdocs CRM OOB product as part of customization.

JavaTechnical DesignSoftware Development

Sr. Subject Matter Expert

Jul 2005 – Sep 2007 · 2 yrs 2 mos

Worked in PBG CRM Advocacy Engineering team as Developer, responsible for debugging / triaging issues for customers and fixing the Change Requests raised by customers on Amdocs CRM core product.

JavaSoftware Development