Gimmy James

Associate Consultant

Tallinn, Harjumaa, Estonia11 yrs 3 mos experience

Key Highlights

Expert in Identity and Access Management solutions.
Proficient in cloud migration and server automation.
Strong background in Linux system administration.

Stackforce AI infers this person is a skilled DevOps and System Administration professional with expertise in SaaS and cloud solutions.

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Skills

Core Skills

Identity And Access ManagementOkta AdministrationLinux System AdministrationCloud MigrationLoad BalancingDatabase ManagementSystem AdministrationOperations EngineeringLinux AdministrationNetwork OperationsTechnical Support

Other Skills

AWSAnsibleApacheBashCustomer ServiceDatabase AdministrationDomain Name System (DNS)Elastic Stack (ELK)Google Cloud Platform (GCP)GrafanaHAProxyHardware InstallationIdentity and Access Management (IAM)Internet Protocol Suite (TCP/IP)LDAP

About

Experience in System Administration/ SAAS security/ DevOps. Experienced with a broad range of software and protocols, including following. Technical expertise : * Cloud Platform : AWS, Okta cloud, Google WS * Monitoring Tools : Ops-Genie, Zabbix, OpenNMS , Nagios & Wireshark * Configuration Management : Ansible * Version Control : GIT & Bitbucket * Containerization : Docker * Orchestration : Marathon, Kubernetes * Deployment : Tomcat & Jboss * Build & Release : Jenkins & Bamboo * Backup technologies : Veritas- Netbackup * Bugtracking : OTRS, JIRA & Confluence * Webserver : Apache & Nginx * Loadbalancer : HAProxy * DB Servers : MS-SQL, MySQL * Security : OWASP, GDPR, CIS, SCAP, PCI-DSS, OKTA * Scripting : Bash-Shell & Basics of Python * Log management : Graylog, ELK & Mesos * Visualisation : Grafana

Experience

Wise

Identity and Access Management Specialist

Apr 2024 – Present · 1 yr 11 mos · Tallinn, Harjumaa, Estonia · Hybrid

Design, implement, and maintain IAM solutions, including identity lifecycle management, access provisioning, role-based access control (RBAC), and single sign-on (SSO) technologies.
Design, implement, and manage Okta-based identity solutions, ensuring seamless integration with existing systems and applications.
Authorization and account creation/Management/Provisioning in various applications.
Support configuration efforts for Okta and Sailpoint platforms, including user provisioning, authentication policies, access controls, and role definitions.
Evaluate new opportunities for automation within the SailPoint ecosystem.
Integrate SailPoint with various target systems, including Active Directory, LDAP, databases, and other enterprise applications.
Monitor and audit user access activities, identifying and investigating unauthorized access attempts or suspicious behavior.
Collaborate with internal stakeholders, including IT security, compliance, and business units, to assess access requirements and implement effective access control measures.
Work across IT teams to deliver IAM best practices for on premise and cloud based solutions for employees, contractors, vendors and customers.

Software as a Service (SaaS)Linux System AdministrationGoogle Cloud Platform (GCP)ZendeskOkta AdministrationSailPoint+2

Coop eesti

Linux System Administrator

Jun 2022 – Mar 2024 · 1 yr 9 mos · Tallinn Metropolitan Area

Administrating Linux/Windows on physical and virtual servers.
Implementing DB security policies and monitoring regular backup jobs.
Migrating on-premise and VMs from VMware to AWS cloud.
Automating server provisioning and application installation using Ansible.
Migrated the entire Owncloud to next-generation Nextcloud which contains more than 50TB of data.
Migrated 100+ Apache virtual hosts to HA-Proxy for better load balancing.
Setting up Nginx and HA-Proxy for load balancing.
Migrated legacy server certificates to Lets-Encrypt allowing organization to save costs on SSL certificates.
Setting up VMs over Vmanage- Vcenter - configuring hardware, network, and application setup.
SQL-DB creation, user creation, manual log applying, DB performance monitoring, and tuning.

VMwareRed Hat Enterprise Linux (RHEL)Domain Name System (DNS)ReliabilityBashSystem Performance+6

Ericsson

System Administrator

Jul 2020 – Jun 2022 · 1 yr 11 mos · Tallinn, Harjumaa, Estonia · Hybrid

Technical implementor of Compass-replica database in MS-SQL.
Implemented Global Smart Manufacturing Data Platform in Ericsson-Tallinn factory using MS-SQL.
Installed, configured, integrated Graylog in Tallinn factory.
Migrated entire Zabbix to new Nagios for better monitoring of alerts.
Technical implementor of BMC-Truesight and Helix for capacity optimization.
Technical point of contact for Ericsson-Linux (ELX) at Tallinn factory.
Installing and upgrading SSL/TLS certificates in Linux/Windows machines.

Hardware InstallationSQL Server Integration Services (SSIS)Software Configuration ManagementRed Hat Enterprise Linux (RHEL)Domain Name System (DNS)Bash+9

Flytxt

Operations Engineer-Level 3

Apr 2017 – May 2020 · 3 yrs 1 mo · Kerala, India · Hybrid

Worked as a level-3 operations engineer. My team was the one who gave operational support to MTN-Africa. I am the one who single handedly supported MTN-Nigeria OpCo. Main tasks include deploying Flytxt's Neon-DX, an analytical tool in different servers. Capacity optimization, deploying new builds. Act as an intermediate Engineer between the client and development team. Testing newly developed builds and providing necessary training to customer onshore/offshore. Gathering requirements from customer and discussing with different teams to provide suitable solutions. Setting up CI-CD pipelines. Various skills used :
Linux infrastructure administration, Automating manual tasks using shell scripts, Oracle DB administration, Jboss/Tomcat , Hbase, Hadoop, Spark.

Software Configuration ManagementRed Hat Enterprise Linux (RHEL)RedisGrafanaBashSystem Performance+6

Onmobile

Network Operations Center Engineer

Aug 2015 – Mar 2017 · 1 yr 7 mos · Bengaluru Area, India · On-site

Providing 1st level network operations support
Monitoring more than 500+ servers across 50+ countries
Fixing Linux/Windows issues within agreed SLAs
Monitoring server issues using Zabbix/Nagios
Giving support to onsite engineers by analysing logs using Wireshark and so on
Taking ownership of business critical applications and providing 24/7 support to clients across US and Europe

Red Hat Enterprise Linux (RHEL)Transmission Control Protocol (TCP)System PerformanceLinuxTroubleshootingNetwork Operations

Hcl infosystems ltd

System Engineer

Aug 2014 – Aug 2015 · 1 yr · Bengaluru, Karnataka, India · On-site

Providing technical support to Ericsson/Avaya/Mitel PBX
Configuring dial plans using asterisk
Collaborating with vendors for providing PBX connectivity to PRI lines
Visiting customer locations for fixing critical issues
Configuring users/permissions on PBX
Providing physical connections to WAN network
Providing technical support to video conferencing solutions like Tandberg/Avaya/Mitel etc.

System PerformanceLinuxTroubleshootingTechnical Support