Jan 2023 – Present · 3 yrs 2 mos

• Defined and executed Amazon Pay's Tech architecture 3-year plan focused on reducing cost to build/operation (Engineering Efficiency), improving resiliency, availability and latency to be BII (Best in Industry).
• Driving Amazon payments architecture simplification across 4+ organisations to reduce cost to build/operate by 36% in next 3 years.
• Defined the technical strategy and implementation to reduce latency for Amazon Pay checkout by 55% (TM99 from 5.6 secs to 2.5 secs) by 2027.
• Spearheading launch of Amazon Pay’s first offline payment experience (Tap-and-Pay), extending Amazon Pay’s ecosystem beyond digital commerce.
• Designed and developed the payments API/SPIs and refactored Amazon Pay architecture to cut new payment solution provider onboarding by 97% (from 118 months to 4 months), enabling rapid expansion to 15+ PSPs in next 4 years.
• Defined and executed the strategy to enable Amazon-specific payment methods (e.g., Gift Cards, co-branded credit cards) on existing PSP rails, making these options available offline and reducing PSP onboarding time by 75% (from 16 to 4).
• Defined Development velocity framework to measure feature development and rollout efficiency initiatives, adopted by 3+ orgs, providing an overall saving of 550 SDE weeks till July’ 2025.

Oct 2017 – Jan 2023 · 5 yrs 3 mos

• Reduced cost of launching a payment method from 180 to 56 weeks by re-architecting payment systems and building a configurable system.
• Launched the Amazon Pay API-2.0 based on REST and simpler model to reduce merchant integration efforts by 50%. Support for versioning and more secure API authorisation/delegation model.
• Re-architected Amazon Pay's core payment processing service from a monolith to microservices, to reduce cost to build/operate by 8 SDE Headcout, improving availability by 0.2% and API latencies by 22% and scaling system from 15 TPS to 350 TPS.
• Improved availability of Amazon Pay from 99.8 to 99.98%.
• Authored automated merchant onboarding for different types of partners and ideated it 2 partners (Nippon in JP and PaymentUs in US) leading to 4.5 MM increamental TPV.

Mar 2014 – Oct 2017 · 3 yrs 7 mos

• Deprecated in-house merchant registration platform by extending Amazon central merchant registration platform.
• Enabled seemless migration (click of a button) for merchants from FPS (deprecating payments product) to Amazon Pay.

Feb 2012 – Mar 2014 · 2 yrs 1 mo

• Team : Community Shopping
• Description : Working on improving customer's gift buying experience and social shopping.