Swati Shukla

Product Manager

New York City, New York, United States13 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 14 years of experience in product and business development.
  • Expert in machine learning-driven product strategies.
  • Proven track record in enhancing customer experiences.
Stackforce AI infers this person is a Product Manager with expertise in SaaS and E-commerce industries.

Contact

Skills

Core Skills

Product ManagementProduct Strategy & VisionArtificial Intelligence (ai)Lead GenerationProduct Led Growth

Other Skills

0→1 productsAgile Project ManagementBrand ManagementBusiness AnalyticsBusiness Growth StrategiesBusiness StrategyBusiness-to-Business (B2B)C++Creative Problem SolvingData ProductsDesign ThinkingDigital MarketingFashionGo to market strategyGo-to-Market Strategy

About

Over the past 14 years, I have a built a career at the intersection of product, business development, operations, strategy and entrepreneurship. My journey has taken me across the US, Europe, and India, where I've had the opportunity to help businesses better serve their customers and operate more effectively. My path has wandered through various landscapes – from Amazon's innovative environment to the strategic world of management consulting, from traditional retail floors to hustle of startups. This winding road has given me perspective on how technology can transform businesses in ways both large and small. At Amazon, I found myself drawn to creating experiences for sellers and business customers. I've worked with talented teams to design ML-powered pricing tools, analytics and data platforms, and develop products that give sellers a stronger voice in shaping their experience. During my time in consulting, I learned to quickly understand new industries and find opportunities for innovation. I might be reimagining a customer journey for a bank one month, then helping retailers streamline operations the next. Each project taught me something valuable about approaching problems from different angles. My retail background showed me firsthand how digital transformation affects traditional businesses. I've tried to bridge physical and digital experiences thoughtfully, creating tools that make commerce more efficient while keeping the human element that makes retail special. I believe good products come from understanding both what technology can do and what people actually need. I'm always happy to connect with others who care about building things that make a positive difference.

Experience

Amazon

2 roles

Product Management

Jul 2023Present · 2 yrs 8 mos · New York City Metropolitan Area · On-site

  • Driving the development of enterprise-focused products for a new business line, including a machine learning-driven pricing engine, analytics suite, data-driven bid response system to optimize pricing, procurement, and deal management. Building a centralized data infrastructure to streamline streamline customer onboarding, and operation, while collaborating across multiple business teams.
Product ManagementStrategic RoadmapsProduct Strategy & VisionStakeholder ManagementGo-to-Market StrategyArtificial Intelligence (AI)+5

Senior Product Manager- EU Marketplace

Jul 2021Sep 2022 · 1 yr 2 mos · Germany · On-site

  • 🔹 Unlocked a $X B sales opportunity by piloting an AI-driven trusted seller program, onboarding 500+ high-value sellers and enabling 1.3M new product listings in 20 days.
  • 🔹 Led ML-powered seller risk analysis, building a predictive lead-scoring system to identify high-risk sellers—improving compliance and reducing seller attrition by 30%.
  • 🔹 Built Voice of Seller, a seller advocacy and feedback platform, surfacing actionable insights from 5,000+ sellers to improve marketplace experience.
  • 🔹 Designed an automated seller support recommendation engine, helping revive 150+ seller accounts and drive $XM in revenue through personalized growth strategies.
  • 🔹 Accelerated Amazon Prime Fulfillment adoption by onboarding 800+ sellers in 3 months, resolving EU market challenges by adapting global program for local market
Lead GenerationTeam BuildingStrategic PartnershipsScaling ProductsSupply Chain ManagementBusiness Analytics+6

Amazon business

Senior Product Manager

Sep 2022Jul 2023 · 10 mos · Seattle, Washington, United States · On-site

Mckinsey & company

Management Consultant

Jan 2020Jan 2021 · 1 yr

  • 🔹 Defined the CX product roadmap for a global bank, launching automated lead calling, personalized loan rates, and WhatsApp customer engagement—boosting customer lifetime value and retention.
  • 🔹 Conducted technical due diligence for a $XXM private equity investment in a SaaS cloud company, evaluating market positioning and long-term growth potential.
  • 🔹 Developed a manpower allocation AI model for a grocery retailer, using store traffic data to optimize staffing—reducing costs while increasing efficiency.
  • 🔹 Led data-driven procurement cost optimization for a pharmaceutical company, redesigning supplier management strategies to drive multi-million-dollar savings.
  • 🔹 Streamlined operational efficiency for an African mining company by redesigning end-to-end workflows.

Ebay

Analytics Intern

Jul 2019Dec 2019 · 5 mos · London, United Kingdom

Adan corporate

Private Equity Specialist

Mar 2019Jul 2020 · 1 yr 4 mos · Dubai, United Arab Emirates

Raymond limited

Category Lead

Jan 2016Jan 2018 · 2 yrs · India

Trent ltd

Business Strategy and Planning

Jan 2013Jan 2016 · 3 yrs · India

Landmark group

Business Analyst

Jan 2011Jan 2013 · 2 yrs · India

Education

London Business School

Master of Business Administration - MBA — Finance & Private Equity

Jan 2018Jan 2020

Columbia Business School

Master of Business Administration - MBA

Jan 2020Jan 2020

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