Divya Akhilesh — CEO

I am an AI Strategist and Business Leader focused on pushing the frontier of enterprise AI adoption. With 12+ years at the intersection of strategy, operations, and technology, I specialize in translating complex AI capabilities into enterprise-scale impact. My work in enterprise AI strategy has been integral to shaping the development of AI Garage (AI Global Capability Center, AI GCC)—Google’s accelerator for applied AI adoption. I now lead AI for Service Delivery Transformation, where I head a team of AI strategists and direct a cross-functional team of engineers, PMs, program managers, and UX leaders. Together, we are building agentic AI solutions that redefine global operations touching 180,000+ Googlers in 60+ countries. From strategy through execution, we are pioneering new human-AI operating models that deliver measurable improvements in efficiency, compliance, and service quality. Beyond solution-building, I focus on organizational readiness for AI. My workshops and advisory sessions have equipped more than 10,000 Googlers, including 50+ Google leaders, to lead confidently in an AI-powered workplace. Earlier in my career, I launched a digital platform at Mahindra that empowered 1M+ farmers with tech-first solutions—an experience that grounded my approach in scaling technology with purpose. Guided by the principle that AI is only as powerful as the human opportunity it enables, I continue to drive the next wave of enterprise transformation with AI.

Stackforce AI infers this person is a SaaS expert specializing in enterprise AI strategy and transformation.

Location: Bengaluru, Karnataka, India

Experience: 13 yrs 4 mos

Skills

Artificial Intelligence (ai)
Ai Product Design
Strategy
Business Transformation
Product Management
Ai Agent Development
Ai/ml Education
Go-to-market Strategy
Business Development
Strategic Partnerships

Career Highlights

Led AI strategy impacting 180,000+ Googlers globally.
Pioneered AI solutions enhancing operational efficiency.
Empowered 10,000+ Googlers through AI readiness workshops.

Work Experience

Google

Head of AI, Service Delivery Transformation @ AI Garage, Google (8 mos)

Lead, AI Strategy (10 mos)

Go To Market & Communications Lead, AI Community (5 mos)

Product Lead, AI Agent Development (1 yr 2 mos)

Senior Search Specialist (4 yrs 7 mos)

Senior Campaign Manager (1 yr 2 mos)

Mahindra Rise

Strategy Lead | Farm Equipment Sector | Early Leader | Group Management Cadre (5 mos)

Head - MyAgriGuru, Digital Agri Platform | Early Leader Programme | Group Management Cadre (3 yrs)

Mahindra Lifespace Developers Ltd.

Brand Manager | Group Management Cadre (2 yrs 2 mos)

Deliciously Healthy

Co Founder (7 mos)

Aditya Birla Group Leadership Programs

Intern (2 mos)

Education

PGP in Management at Indian Institute of Management Ahmedabad

Executive Education at Massachusetts Institute of Technology

Bachelor of Technology (B.Tech.) at Indian Institute of Technology, Delhi

at Kendriya Vidyalaya

Divya Akhilesh

CEO

Bengaluru, Karnataka, India13 yrs 4 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Led AI strategy impacting 180,000+ Googlers globally.
Pioneered AI solutions enhancing operational efficiency.
Empowered 10,000+ Googlers through AI readiness workshops.

Stackforce AI infers this person is a SaaS expert specializing in enterprise AI strategy and transformation.

Contact

Skills

Core Skills

Artificial Intelligence (ai)Ai Product DesignStrategyBusiness TransformationProduct ManagementAi Agent DevelopmentAi/ml EducationGo-to-market StrategyBusiness DevelopmentStrategic Partnerships

Other Skills

Agile MethodologiesAgile Project ManagementAnalyticsBusiness AnalysisBusiness StrategyC-Suite SellingCRMCoachingCommunicationCommunity BuildingCompetitive AnalysisCompetitive IntelligenceCritical ThinkingData-driven Decision MakingDigital Marketing

About

Experience

Google

6 roles

Head of AI, Service Delivery Transformation @ AI Garage, Google

Promoted

Jul 2025 – Present · 8 mos

Building and leading a foundational team within Google's AI Garage, an internal accelerator dedicated to transforming People Operations (HR) through applied AI. Our work shapes the employee experience and global operations for Google's global workforce of 180,000+ Googlers.
I head the 'AI for Service Delivery Transformation' team. Our pod focuses on a critical service ops persona: service agents. We are reimagining the end-to-end service experience by developing and deploying agentic AI solutions that innovate at every layer of our operations—from backend case-handling to new agent-facing UX paradigms like AI-powered workbenches.
→ AI Strategy & Innovation: Defining the strategic roadmap for AI adoption within the service delivery domain, identifying high-impact use cases, and pioneering new operating models for human-AI collaboration.
→ Solution Development & Execution: Overseeing the full lifecycle of AI solution development—from ideation and prototyping to deploying scalable, compliant, and impactful AI tools into our live operational environment.
→ Cross-Functional Partnership: Partnering with senior leaders across People Operations, Engineering, and Product to align on roadmaps, secure resources, and drive the adoption of transformative AI capabilities.
→ Business Impact & Measurement: Driving measurable improvements in operational efficiency, compliance, and enhancing the velocity and quality of the Googler service experience.
→ Team Leadership & Development: Building and leading a high-performing, cross-functional team of AI strategists and technical experts across Engineering / PM / UX / Technical Program Management. Responsible for hiring, mentoring, and fostering a culture of innovation and rapid execution.

Artificial Intelligence (AI)AI Product DesignEnterprise ArchitectureStrategyLeadership

Lead, AI Strategy

Promoted

Oct 2024 – Aug 2025 · 10 mos

Lead, AI Strategy in People Experience team at Google, driving transformative change and shaping the experience for 180,000+ Googlers and millions of candidates across 60+ countries. Develop strategic vision and execute innovative service models to enhance the employee lifecycle, leveraging AI and Tech - to create Hire-to-Retire experiences for Googlers in the moments that matter most.

StrategyBusiness TransformationGlobal Operations

Go To Market & Communications Lead, AI Community

Oct 2023 – Mar 2024 · 5 mos

Drove the Go-to-Market strategy for BrickML, a Google-wide community for AI/ML education and rapid prototyping, expanding its reach and impact across the company.
Co-led hands-on GenAI workshops for over 400 participants across US (Mountain View, Sunnyvale), EMEA and India), fostering a culture of AI/ML learning and innovation within Google.

AI/ML EducationCommunity BuildingAgile Project ManagementCommunicationCritical ThinkingRapid Prototyping+3

Product Lead, AI Agent Development

Promoted

Aug 2023 – Oct 2024 · 1 yr 2 mos

Driving the development of innovative AI agents, addressing critical business needs and shaping the future of AI-powered solutions at Google. Identify and prioritize high-impact use cases for Autonomous AI Agents, fostering a collaborative environment for product development and implementation.

Product ManagementLLMsProblem SolvingAgile MethodologiesCommunicationPython+6

Senior Search Specialist

Mar 2020 – Oct 2024 · 4 yrs 7 mos

Competitive IntelligenceSQLAgile Project ManagementProblem SolvingCommunicationCritical Thinking+1

Senior Campaign Manager

Jan 2019 – Mar 2020 · 1 yr 2 mos

Competitive IntelligenceSQLAgile Project ManagementProblem SolvingCommunicationCritical Thinking+1

Mahindra rise

2 roles

Strategy Lead | Farm Equipment Sector | Early Leader | Group Management Cadre

Aug 2018 – Jan 2019 · 5 mos

Led new product design and go-to-market strategy for IoT based solutions for theAgri industry.

Competitive IntelligenceBusiness DevelopmentMonetizationInternet of Things (IoT)Agile Project ManagementProblem Solving+5

Head - MyAgriGuru, Digital Agri Platform | Early Leader Programme | Group Management Cadre

Jul 2015 – Jul 2018 · 3 yrs

Established the digital platform for agri-advisory and farmer engagement - MyAgriGuru.
Spearheaded the journey of MyAgriGuru from an idea to user-testing to a live platform with over 5 lakh farmers. Responsible for product development, user acquisition and retention, content strategy, B2B partnerships and P&L ownership, with ownership of managing teams across the domains.

Strategic PartnershipsBusiness DevelopmentAgile Project ManagementProblem SolvingAgile MethodologiesCommunication+2

Mahindra lifespace developers ltd.

Brand Manager | Group Management Cadre

Apr 2013 – Jun 2015 · 2 yrs 2 mos · Mumbai, India

Led the residential development arm's market entry in Bangalore. Introduced Mahindra Lifespaces as a sustainable and transparent real estate developer and launched the first residential project 'Windchimes' .
Responsible for creative communication, PR, ATL and BTL activations, Digital marketing - SEM, SEO, display campaigns, social media management, email marketing and customer care operations.

Problem SolvingSocial InfluenceCommunication

Deliciously healthy

Co Founder

Aug 2012 – Mar 2013 · 7 mos · Ahmedabad Area, India

"Health Food" - Online Ordering and Doorstep Delivery
Managed all functions of the start-up: Establishing the value chain, online platform development, branding and promotion, order fulfilment and customer relations management.