Oct 2023 – Mar 2024 · 5 mos · Bengaluru, Karnataka, India

• ● Led the Content Management Systems (CMS) team, defining the team charter and
• architectural tenets. Established developer efficiency processes, resulting in faster feature
• delivery and minimized deadline misses.
• ● Built an innovative solution to enable authors to preview high quality content before
• release.
• ● Introduced several architectural improvements to reduce bugs in the content creation tool,
• remove data duplication and sync issues, and make the backend a truly headless CMS.
• ● Successfully led a latency improvement initiative for content creation to bring down the
• Time-to-Interactive (TTI) from 60s to less than 15s.
• ● Led the operational readiness initiative and trained team members to have the right
• monitoring and SOPs in place for a smooth peak period in Jan 2024.

Jan 2020 – Sep 2023 · 3 yrs 8 mos

• ● Led the architectural improvement of the new POS system acquired by Amazon (Perpule),
• redesigning the user management, authentication and authorization systems across its three
• customer-facing apps. These systems were later leveraged as a backend platform for building
• the SmartBiz product for off-Amazon, MSME sellers.
• ● Improved overall system architecture for security, availability and latency improvements,
• and scaling to 2 million users in the next 2 years.
• ● Built algorithms for offline order processing, improving system resilience during connectivity issues.
• ● Championed operational efficiency initiatives across the org, including establishing launch
• readiness guidelines, samurai groups for design reviews, tech talks, and training 20+
• engineers on the latest software development industry standards and best
• practices.
• ● Collaborated cross-functionally to build the roadmap for the Seller Tech org, prioritizing long-term scalability, minimising effort duplication and building customer-centric features.

Oct 2019 – Dec 2019 · 2 mos

• ● Co-led the product to come up with the product’s development
• plan.
• ● Led the development of the backend systems required, owning the pieces dealing with the
• end to end lifecycle of Drop items. This included making the Drop items available for a
• limited amount of time on the Amazon website, identification of items as being Drop items
• through various Amazon systems, and managing virtual inventory for made-to-order items (a
• new concept for Amazon).
• ● Successfully made offers available on 8 major Amazon websites and various delivery options
• available in 100+ countries on Day-1, in one of the first global launches for Amazon.
• ● Set up the OE/EE best-practices on the team and took key decisions regarding the tech stack
• to be used.

Oct 2016 – Oct 2019 · 3 yrs

• ● Part of the launch team for the Prime Wardrobe program that was launched in US in 2017,
• then expanded to European countries in 2018.
• ● Built a customer validation system, which was used to control access to the Prime Wardrobe
• features during Alpha and Beta tests, based upon various eligibility criteria. The system was
• integrated on multiple pages on the Amazon.com website and successfully scaled to 20k
• requests per sec, with <10ms latency.

Jan 2015 – Sep 2016 · 1 yr 8 mos

• Worked on the Markdowns component for the Retail Pricing team at Amazon. The team implemented and maintained intelligent systems for automating price generation. These systems were built to optimize inventory management, with a focus on the customer experience.

Sep 2013 – Dec 2014 · 1 yr 3 mos

Jun 2012 – Aug 2013 · 1 yr 2 mos · Bangalore

• Worked in the ASR1k Platform team on a high-visibility project, in the field of ethernet technology.
• Worked closely with IOS-XE, and gained experience in developing device-drivers.

Jun 2011 – Aug 2011 · 2 mos · Greater Hyderabad Area

• Worked in the Windows Azure AppFabrics team. Extended an internal tool for use with multi-machine test-cases, and added more features to it. Got a first-hand experience in event-driven programming, and multi-threaded environments.