Saurabh Kapoor

Product Manager

Bengaluru, Karnataka, India15 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

15+ years in ML and Data Science leadership
Expert in building high-performing teams
Proven track record in driving business growth

Stackforce AI infers this person is a Data Science and Machine Learning expert in the Fintech and E-commerce sectors.

Contact

kapoosar@amazon.com LinkedIn

Skills

Core Skills

Data ScienceMachine LearningAnalyticsAdvanced Analytics

Other Skills

Analytics RoadmapCross-functional Team LeadershipPeople DevelopmentPeople ManagementProblem SolvingProject ManagementStakeholder Engagement

About

Seasoned ML & Data Science leader with 15+ years in payments and B2B products, transforming complex data challenges into business growth. Over 6 years of experience in building, leading, and scaling high-performing science teams that deliver predictive intelligence, experimentation, and personalization solutions at scale. Adept at influencing senior stakeholders and aligning cross-functional teams to drive faster, smarter decision-making leveraging data.

Experience

Amazon

2 roles

Manager, Data Science

Promoted

Apr 2022 – Present · 3 yrs 11 mos

▪︎ Lead global data charter (ML, Data Science, Analytics) for Amazon Gift Cards across 10+ marketplaces
▪︎ Manage a ~15-member team, including data/applied scientists, analytics managers, and data engineers
▪︎ Authored science-driven annual roadmaps, aligning goals with business priorities across verticals
▪︎ Enhanced customer targeting in 10+ marketplaces via 15+ ML propensity, segmentation, and recommendation models; influenced X+ experiments driving $YMM topline annually
▪︎ Reduced cost of payments in EU using ML, migrating XK+ customers and saving $YMM annually
▪︎ Delivered XK+ hours in productivity gains through self-serve dashboards and Gen AI solutions leveraging RAG framework and knowledge bases for text-to-sql generation, insights generation etc.

Machine LearningData ScienceAnalyticsProject ManagementStakeholder Engagement

Sr. Data Scientist

Apr 2021 – Mar 2022 · 11 mos

▪︎ Built a 6-member ML team from the grounds up to drive science penetration within the business
▪︎ Improved fraud capture rate by 3X via 4 ML models across NA & EU markets leading to $XMM savings in revoke amount on annual basis

Machine LearningData Science

Citi

Manager, Data Science

Sep 2018 – Apr 2021 · 2 yrs 7 mos · Bengaluru, Karnataka, India

▪︎ Led a team of 6-8 data scientists overseeing project delivery - resourcing, planning & execution
▪︎ Partnered with cross functional teams including Marketing, 3rd Party Vendors, Technology and Risk teams to deploy models
▪︎ Led development of suite of predictive models using XGB for NA region to a) arrest attrition and balance erosion for retail customers; b) capture revolve balance erosion for credit customers to improve engagement. Models showed 4-5x lift and cash tier experiment for at-risk customers showed 50% increase in average balance per responder
▪︎ Designed ML framework using ensemble strategy to cross-sell retail bank products to credit card customers using merchant & behavioral data. Checking account experiments yielded 30-50% lift in average funding balance
▪︎ Organized Data Science hackathon at site level leading to participation of ~200 employees

Data ScienceMachine LearningAnalytics

Adobe

2 roles

Senior Consultant, Advanced Analytics

Jul 2017 – Aug 2018 · 1 yr 1 mo · Noida, Uttar Pradesh, India

▪︎ Developed sales lead conversion model for B2B products using RF to classify leads as win/loss based on historical pipeline data. Integrated it with quarterly outlook file used by sales representatives
▪︎ Played a key role in hiring analytics talent & shared best practices for ML development across teams

Advanced AnalyticsMachine Learning

Program Manager, Advanced Analytics

Jul 2014 – Jun 2017 · 2 yrs 11 mos · Noida, Uttar Pradesh, India

▪︎ Built analytical solutions in solving enterprise level business problems related to product analytics and usage, and customer retention models. Reduced customer churn by 20% for key B2B product

AnalyticsData Science

Sap

2 roles

Senior Consultant

Apr 2014 – Jul 2014 · 3 mos · Gurugram, Haryana, India

Consultant

Jul 2010 – Mar 2014 · 3 yrs 8 mos · Gurugram, Haryana, India

▪︎ Engaged in multiple studies involving data analyses for different clients including technology, banking, insurance and responsible for providing key insights by leveraging techniques like regression, segmentation analysis etc.