Oct 2022 – Oct 2023 · 1 yr

May 2021 – Oct 2022 · 1 yr 5 mos

• NoCode Apps

Apr 2020 – May 2021 · 1 yr 1 mo

• Cricket.com | Ace2three

May 2017 – Apr 2020 · 2 yrs 11 mos

Jun 2014 – Apr 2016 · 1 yr 10 mos · Greater Chennai Area

• Product Development
• Ideated product features/priority, enabled stakeholder buy in and drove launch activities for online courses business
• Built a suite of 65 online courses in domains of software development, marketing, data analytics and designing
• Facilitated online learning to 40,000 students across India over span of 2 years including several first time adopters
• Collaborated with a team of 5 developers and designers to manage timelines, development & release
• Used wire framing techniques and agile frameworks to launch features: dashboards, learning management system
• Achieved an increase in completion rate of online courses from 15% to 40% (industry standard: 25%)
• Attained an increase in customer satisfaction – 90% of users gave the courses an average 4+ rating on 5
• Created and iterated process documents using best practices to standardize the content creation
• Reduced the turnaround time in building of courses ~ 45 days to 30 days by creating a process to identify right fit experts
• Growth Initiatives
• Accomplished customer growth of ~ 20X – 2000 to 40,000 users for the courses division
• Pitched, negotiated and partnered with 50+ industry experts working against market dynamics for content creation
• Conceptualized and implemented a marketing strategy to offer bundled services leading to increase in revenues
• Developed and ran a social media campaign “#Hungrytolearn” with Foodpanda to generate 6,000 user signups in 10 days

Dec 2012 – Jun 2014 · 1 yr 6 mos · Greater Chennai Area

• Worked with multiple clients in the IT Infrastructure domain to analyze and rectify network incidents at 1000+ locations
• Reduced the turnaround time for incidents by 20% for the entire project
• Monitored and analysed network data to predict and mitigate network failures using SQL and PLSQL
• Delivered the best practices in incident and change management – helped retain the largest retail client for Cognizant