Jul 2024 – Apr 2025 · 9 mos

Aug 2022 – Jul 2024 · 1 yr 11 mos

• Two-Factor Authentication (2FA) Implementation:
• Developed secure 2FA using Spring Boot, MySQL, Redis, and Kafka.
• Implemented email and SMS notifications for secure login.
• Telephony Integration:
• Engineered a seamless integration of Knowlarity telephony into the Onedirect
• dashboard.
• Employed a sophisticated combination of multiple APIs and WebSockets,
• providing a robust foundation for both inbound and outbound calls directly from
• the Onedirect dashboard.
• Playstore and Appstore Microservices:
• Contributed to the development of capturing all the Google Play Store and iOS App
• Store reviews to display on the Onedirect Dashboard and single-handedly
• maintained the applications.
• Bug Reduction and Stability
• Drastically reduced bugs across platforms (app store, IOS crawler, play store,
• telephony, Arachne).
• Optimized SQL procedures, enhancing trigger cron performance and platform
• stability.
• System Enhancements
• Successfully migrated RabbitMQ for a stable messaging system.
• Improved slave database performance, optimized queries, and executed efficient
• data purging tasks.
• Automation and Testing
• Led setup of advanced automation environment, automating 10+ critical test
• cases in Selenium within 3 days.
• Implemented JUnit protocols for comprehensive code coverage.
• Feature Development and Ownership
• Enhanced Agent Assist feedback form and introduced features in Convomate in
• Apache Camel.
• Owned and maintained multiple Spring Boot applications.

Jan 2022 – Jul 2022 · 6 mos · Bangalore Urban, Karnataka, India

• Learned and handled many production bugs and resolved them in a short
• resolution time.
• Integrated Ziwo telephony into the OneDirect Dashboard.
• Enabled international calling, enhancing Onedirect's global reach.

Feb 2021 – Apr 2021 · 2 mos · Bengaluru, Karnataka, India