Mukesh Rajput

Director of Engineering

Gurgaon, Haryana, India13 yrs 6 mos experience
Highly StableAI Enabled

Key Highlights

  • 14+ years in Software Quality Engineering & Testing.
  • Led a 45+ member QA team across multiple countries.
  • Pioneered AI integration in QA workflows.
Stackforce AI infers this person is a Fintech Quality Assurance Leader with extensive experience in AI-driven testing solutions.

Contact

Skills

Core Skills

Software Quality AssuranceAutomationArtificial Intelligence (ai)Team Development

Other Skills

API TestingAgentic AI DevelopmentAgile MethodologiesApi AutomationAppiumBehavior-Driven Development (BDD)Cascading Style Sheets (CSS)ChromaDBCoachingCommunicationCore JavaCucumberFlaskFunctional TestingGit

About

➔ I bring 14+ years of experience in Software Quality Engineering & Testing, with a strong focus on the Fintech domain. Currently, I serve as QA Director at Aspire, leading a 45+ member cross-functional QA team across multiple countries, focusing on Manual, Automation, and Performance Testing in the fast-paced B2B Fintech domain. ➔ AI/ML Innovation: Created AI-powered systems using OpenAI GPT-4, Ollama, and LangChain, including AI Agent for QA automation and RAG-based In-house Knowledge AI platform using Python ecosystem. Also, I have integrated AI tools like ChatGPT, Cursor, Onyx, and GitHub Copilot into everyday QA workflows - from test case generation to script debugging and PR reviews, significantly boosting both manual and automation efficiency. ➔ Tackled complex challenges such as merging QA orgs post-acquisition, building teams from scratch, and transforming manual testers into automation engineers through intensive 3–4 month training programs covering Java, Selenium, RestAssured, TestNG, and more. Actively mentoring a diverse group of QA Leads, SDETs, and first-time QA Managers. ➔ Previously served as Head of QA at Gojek (Merchants Division) and Midtrans, where I was the first QA hire and built the QA organization from the ground up, established automation practices, and created scalable test strategies for rapidly evolving products. ➔ Expert in designing automation frameworks for Web, Mobile, and Backend from scratch, building and scaling high-performing QA teams, setting up quality governance through KPIs/OKRs, and fostering a data-driven QA culture. Strong in technical leadership, career growth planning, and enabling shared quality ownership across squads. ➔ Open source Contributions: (1). Built a scalable In-House Knowledge AI Platform (LangChain, ChromaDB, LLM) enabling multi-format search and document intelligence, improving how teams discover and use organisational knowledge. (2). Developed a QA AI Agent using GPT-4, Ollama, and LangChain to automatically classify test failures into product issues, automation defects, or requirement changes—reducing manual analysis effort and accelerating triage. (3). Created the QA Dashboard (PHP, HTML, JS) to track overall quality metrics such as automation execution, test coverage, and production bugs.

Experience

Aspire

Director of QA

Dec 2022Present · 3 yrs 3 mos

  • ➔ Built and scaled the QA function from scratch, growing a 45+ member team across Singapore, Vietnam, and India, covering Manual, Automation, and Performance testing.
  • ➔ Created QA AI Agent for Automation Analysis using OpenAI GPT-4, Ollama, and LangChain: Automated failure classification into Product Bugs, Automation Issues, and Product Changes with 90%+ accuracy. This reduced manual test failure analysis time by half.
  • ➔ Built a scalable In-house RAG Knowledge AI platform (now open source) with multi-format document intelligence, hybrid retrieval, GPT-4/Ollama support using Flask, LangChain, and ChromaDB
  • ➔ Developed robust in-house automation frameworks for Web, API, and Mobile using Java, Selenium, Appium, TestNG, and RestAssured - fully integrated with GitLab and Jenkins CI/CD pipelines.
  • ➔ Pioneered the use of AI tools (ChatGPT, Onyx, Cursor, GitHub Copilot) in daily QA workflows — boosting productivity in test case design, bug analysis, automation script writing, and PR reviews.
  • ➔ Championed a performance testing strategy using JMeter to simulate real-world load and validate platform scalability under peak transaction conditions.
  • ➔ Established a centralized QA Dashboard to visualize execution trends, flaky test stats, automation coverage, and defect leakage - enabling data-backed decision-making across squads.
  • ➔ Streamlined release management and Jira workflows, ensuring timely, stable, and low-defect product releases with strong QA sign-off processes.
  • ➔ Mentored and coached QA Leads, SDETs, and first-time QA Managers, fostering a growth-driven and technically strong QA culture across regions.
Artificial Intelligence (AI)Large Language Models (LLM)Retrieval-Augmented Generation (RAG)Agentic AI DevelopmentSoftware Quality AssuranceAutomation

Gojek

Head of QA

Jun 2018Dec 2022 · 4 yrs 6 mos · Gurugram, Haryana, India

  • ➔ As, Midtrans got acquired by Gojek, so started working in Gojek as Head of QA for the GoMerchants vertical.
  • ➔ Got a chance to work on several initiatives from scratch for the whole Gojek QA Community of 200+ people like Hiring process, Interview standards & guidelines, Onboarding process, Growth & Development Framework for whole QA org, and many more, which have benefited in scaling the QA org across Gojek.
  • ➔ Created a team of 35+ strong SDET people from scratch, now responsible for mentoring, growth & career development, setting futuristic OKRs and achieving them, and then people management like performance reviews, managing low performers, promotions, appraisals, new hirings etc.
  • ➔ Done coaching & training for continuous 3 months and upgraded skills of all manual QAs to the automation side of things, now all of them are contributing & utilizing automation work.
  • ➔ Leading the whole org of 20+ teams with end-to-end testing activities, be it manual testing, automated, or performance testing.
  • ➔ Automation Frameworks created from scratch for Web, API & Mobile platforms using Java, Selenium, RestAssured, Appium, Cucumber, TestNG & Maven/Gradle along with Selenium Grid, Inhouse EDC device Lab & BrowserStack.
  • ➔ Lastly, single-handedly created an Open Source project called 'QA-Dashboard' to track overall quality progress in terms of Automation Execution, Test coverage, Bug Leakage, Code coverage and many more.
Technical LeadershipMetrics DrivenSoftware Quality AssuranceTeam Development

Midtrans

Head of QA

Jun 2017Dec 2022 · 5 yrs 6 mos · Jakarta, Indonesia

  • ➔ Joined as first QA, build the full team of SDETs from scratch across India and Indonesia, introduced proper QA processes & procedures to improve the overall quality of the product.
  • ➔ As its an Indonesian company, so started Midtrans office in Delhi NCR (India) to hire people locally and work remotely from a coworking space.
  • ➔ Created automation frameworks from scratch for Web, API & Mobile platforms which are now being used by whole organization including developers.
  • ➔ Taking care of hiring, mentoring, learning & development, performance reviews, promotions and OKR setting for whole QA team
Team DevelopmentSoftware Quality Assurance

Payu

3 roles

Principal Software Engineer In Test

Promoted

Jan 2017Jun 2017 · 5 mos · Gurugram, Haryana, India

  • ➔ Earlier, PayU was part of Ibibo Group itself but later it got separated hence continuing my journey further in this new entity.
  • ➔ Started as QA engineer and grew up to Principal SDET in the time span of 4 years. Here, I was responsible for creating & managing the automation frameworks from scratch for the PayUMoney product and Payment Gateway.
  • ➔ Frameworks created for Web, API & Mobile platforms using Java, Selenium, RestAssured, Appium, Sikuli, TestNG & Maven along with Selenium Grid and Jenkins, now being used by whole organization.

Senior QA Engineer

Promoted

Jan 2015Dec 2016 · 1 yr 11 mos · Gurugram, Haryana, India

QA Engineer

Jul 2013Dec 2014 · 1 yr 5 mos · Gurugram, Haryana, India

Ibibo group

QA Engineer

Jul 2012Jun 2013 · 11 mos · Gurugram, Haryana, India

  • ➔ Started the journey of my professional career as a QA Engineer at Ibibo Group. Here my work was mainly to perform different types of Software testing like Sanity testing, Regression Testing, GUI Testing, API & DB testing for Web and Mobile-Web applications manually.

Delhi metro rail corporation ltd

Software Development Intern

Jun 2012Jun 2012 · 0 mo · New Delhi, Delhi, India

  • ➔ Started working as Software Development Intern at D.M.R.C, here my project was to create a website using PHP, JavaScript, JQuery CSS & HTML in the timeframe of 30 days.

Education

APJ Abdul Kalam Technological University

Bachelor's degree — Information Technology

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