Feb 2024 – Apr 2025 · 1 yr 2 mos · Bengaluru, Karnataka, India

Sep 2022 – Feb 2024 · 1 yr 5 mos

Oct 2020 – Aug 2022 · 1 yr 10 mos

• As a Lead Technical Operations , I was working with team of 8. With the new role I was given more responsibilities to manage the operations and projects. I worked closely with the team to train them on the product and customer engagement, Helped them in improving their skill sets by motivating them to engage in automations and innovations. As a team, we were able to meet 100%SLA and received multiple awards and recommendations. I built report using QlikView, Graphana and PowerBI to show the current product utilization and worked on "MAP AUGMENT and TRSANLATE" engagement to give insights on how the product can be further utilized for a better ROI.

Oct 2018 – Sep 2020 · 1 yr 11 mos

• With Promotion to a new role, I got to improve my learning curve. I worked on multiple projects hosted on different OS and DB. I was exposed to Bigdata through Hadoop implementations. Closely worked with cross teams to stabilize the product and give an enhanced experience to customer. Automated the monitoring and day to day jobs which lead to minimal manual intervention. Received multiple recognition and awards through my tenure.

Jun 2017 – Sep 2018 · 1 yr 3 mos

• I joined Subex as a college pass-out. Along with introduction to corporate culture , I learnt to adapt my approach to business and professional development. Worked closely with the customers to understand their business needs and translate the same to product for a seamless and enhanced operation. This gave me opportunity for new learnings and improve my skills and knowledge.