Apr 2023 – Dec 2024 · 1 yr 8 mos · Gurugram, Haryana, India · On-site

• Leading QA for Lending Platforms:
• Heading QA initiatives across Merchant Lending, Consumer Lending, 12% Club, and Underwriting platforms, ensuring robust quality standards and seamless user experiences.
• Test Strategy & Review:
• Reviewing and guiding the creation of comprehensive test plans and test cases, ensuring alignment with business goals and technical requirements.
• Automation Leadership:
• Driving the establishment of end-to-end automation for both frontend and backend systems, enhancing test coverage, reducing manual effort, and accelerating release cycles.
• Performance Testing Ownership:
• Leading performance testing strategies for all microservices, ensuring scalability, reliability, and optimal system performance under load.
• Process Excellence & Timely Delivery:
• Designing and implementing QA processes that ensure timely and high-quality project deliveries, with a strong focus on risk mitigation and stakeholder alignment.
• Release Management & Documentation:
• Creating structured release management processes using Confluence to streamline deployments, improve traceability, and enhance cross-functional collaboration.
• Stakeholder Communication & QA Governance:
• Ensuring consistent communication of QA progress, risks, and metrics to all stakeholders, and enforcing best practices across the QA lifecycle.

Jun 2021 – Mar 2023 · 1 yr 9 mos · Bengaluru, Karnataka, India

• Automation Framework Development:
• Designed and implemented robust automation suites for Backend APIs and Mobile Applications (iOS & Android), ensuring scalable and maintainable test coverage across the logistics domain.
• Team Mentorship & Technical Guidance:
• Mentored and guided SDETs in writing efficient, reusable, and high-quality automation scripts, fostering a culture of technical excellence and continuous learning.
• Tooling & Quality Enhancements:
• Developed internal tools to improve the effectiveness and reliability of backend automation, contributing to higher test accuracy and faster feedback loops.
• Bug Tracking & Collaboration:
• Collaborated closely with QA engineers and testers to replicate, track, and prioritize bugs, ensuring timely resolution and improved product stability.
• OKR Design & Performance Monitoring:
• Defined and tracked OKRs for SDETs to align individual goals with team objectives, and monitored progress through structured half-yearly reviews.
• Performance Reviews & Feedback:
• Played a key role in the performance evaluation process by providing constructive feedback and contributing to the ratings and career development of QA team members.

Apr 2019 – Jun 2021 · 2 yrs 2 mos · Noida Area, India

• Automation Team Leadership:
• Led a team of 7 automation engineers focused on ensuring quality for the Promotions domain, driving test strategy and execution across multiple projects.
• Framework Development & Scaling:
• Designed, developed, and scaled a robust API automation framework using Java, comprising 10 suites, achieving 84% integration test coverage for a newly established repository.
• Manual to Automation Transition:
• Reviewed test cases and mentored manual QA engineers, enabling a smooth transition toward automation through hands-on guidance and best practices.
• Performance Testing:
• Conducted load and performance testing for frontend-facing APIs involved in promo code application across various checkout flows, ensuring system reliability under peak loads.
• Backend Migration Testing:
• Owned the QA strategy and execution for the backend migration from Node.js to Java, ensuring seamless functionality and zero regression during the transition.

Sep 2018 – Mar 2019 · 6 mos · Noida Area, India

Aug 2017 – Sep 2018 · 1 yr 1 mo · Noida Area, India

• Automation Framework Development:
• Designed and developed automation frameworks for Mobile Applications (iOS & Android), Web, and APIs, ensuring scalable and maintainable test architecture.
• Release Flow Management:
• Successfully tested and maintained the release flow for both APIs and mobile apps, ensuring smooth and timely deployments.
• Automation Coverage Expansion:
• Scaled automation efforts to achieve 40% regression test coverage, significantly reducing manual testing efforts and improving release confidence.
• Team Enablement & Mentorship:
• Guided QA team members to adopt automation practices, encouraging a shift from manual testing to automation across various components of the application.

Feb 2015 – Aug 2018 · 3 yrs 6 mos

Feb 2015 – Aug 2017 · 2 yrs 6 mos

Feb 2015 – Dec 2015 · 10 mos

• Test Case Documentation & Maintenance:
• Authored and maintained comprehensive test cases to support developers and ensure consistency and traceability across the QA lifecycle.
• Functional Validation & Quality Reviews:
• Conducted thorough functional reviews of retail products and software solutions to validate business requirements and ensure high-quality user experiences.
• Agile QA Collaboration:
• Actively participated in Agile development processes, contributing to sprint planning, backlog grooming, and continuous integration efforts.
• Developer Collaboration & Issue Resolution:
• Partnered with developers to resolve issues related to API integration, performance, and system behavior, ensuring smooth and efficient development cycles.
• Automation Development & Test Coverage:
• Built and maintained automated test scripts to handle repetitive testing tasks, ensuring alignment with evolving product requirements and improving test efficiency.
• Mobile App Testing & Release Ownership:
• Led end-to-end testing of mobile applications, ensuring production readiness and successful, high-quality releases across platforms.

Jul 2012 – Feb 2015 · 2 yrs 7 mos · Film city Sector 16 A, Times Internet Limited

• Mobile App Testing:
• Contributed to the testing of Gaana’s mobile applications across iOS and Android platforms, from Gaana 1.0 to Gaana 5.0, ensuring smooth functionality and user experience across major updates.
• Test Case Development & Security Testing:
• Created and executed detailed test cases for new features, incorporating security testing for SQL injection and API vulnerabilities to enhance application security.
• Integration & Backend Validation:
• Performed integration testing for new modules, validating API responses and backend stability prior to release.
• Cross-Team Collaboration:
• Worked with development and product teams to support UAT-to-production deployments, ensuring all acceptance criteria were met.
• Mobile Automation Initiatives:
• Initiated automation testing for mobile apps to reduce manual regression efforts and improve release efficiency.
• Payment & Load Testing:
• Managed test data and conducted in-app purchase and payment gateway testing, ensuring reliable performance during high-traffic periods.

Jan 2012 – Jun 2012 · 5 mos · Noida Area, India

• Introducing Engineering Students with Robotics
• Visiting Lecturer for Two day workshop on "Introduction to robotics and its programing on C++"
• Traveling throughout the country wherever the workshop came up and delivering required task.