Muskan Agrawal

Product Manager

Bengaluru, Karnataka, India3 yrs 11 mos experience

Most Likely To Switch

Key Highlights

Proven track record in production support.
Strong adaptability leading to timely task completion.
Expertise in SQL and data management.

Stackforce AI infers this person is a Fintech professional with strong production support and data management skills.

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Skills

Core Skills

Production SupportData Management

Other Skills

EducationEngineeringIncident ManagementMicrosoft ExcelPL/SQLResearchSQLSales

About

I have also got exposure to the corporate world. My major strength is my adaptability which has helped me in completing any task given to me on time. Software Development Engineer with a proven track record , I bring expertise in Level-1, 2, and 3 production support activities. My ability to analyze and resolve complex problems, while fostering collaboration across teams, has resulted in successful project outcomes. Hands on experience in various tools and softwares: SQL, Python, AWS( S3, SQS, SNS, Lambda), Rest API - Postman, Sumo logic, Tableau, ETL - Talend , jira ,zendesk

Experience

Swiffylabs

Product

Feb 2024 – Present · 2 yrs 1 mo · Bengaluru, Karnataka, India · On-site

Zestmoney

SDE I - Production Support.

Apr 2022 – Feb 2024 · 1 yr 10 mos · Banglore

Develop SQL queries and PL/SQL code (procedures, functions) to implement the logic for updating data in databases, enhancing data management processes.
Responsible for executing and monitoring production processes and managing production incidents
Troubleshoot failures and determine the best course of action Presenting Impact Analysis, Root Cause, and Preventive measures for each P1/P2 incident
Took care of Data sync issues and Payment posting within internal data and with the company's lenders too.

SQLPL/SQLData ManagementProduction SupportIncident Management