Oct 2024 – Present · 1 yr 5 mos

• 1. Driving product roadmap definition by aligning architecture with business goals.
• 2. Leading solution design and prototyping of innovative SaaS features, ensuring scalability and maintainability.
• 3. Conducting ongoing knowledge sessions to upskill engineering teams on evolving architecture and tech stack.
• 4. Spearheading security & compliance programs (SOC 2, ISO 27001, GDPR) to ensure enterprise-grade trust.

Jul 2022 – Oct 2024 · 2 yrs 3 mos

• 1. Led the re-architecture of core systems to enhance scalability, reliability, and overall platform performance.
• 2. Defined and executed long-term technical strategy aligned with business goals and product roadmap.
• 3. Introduced engineering best practices and CI/CD pipelines to accelerate release cycles and improve code quality.
• 4. Enhanced platform observability by implementing advanced monitoring and alerting frameworks.
• 5. Fostered an innovation-led engineering culture by encouraging adoption of AI and emerging technologies.
• 6. Partnered with customers and business teams to deliver tailored enhancements while ensuring a scalable core.
• 7. Directed platform security and compliance initiatives, including periodic VAPT and audit readiness programs.
• 8. Established OKR-driven planning across engineering to align priorities, improve ownership, and drive delivery.
• 9. Instituted cross-functional planning models to improve collaboration between engineering, product, and design.
• 10. Introduced cost optimization strategies for cloud infrastructure, ensuring efficient and sustainable operations.
• 11. Balanced strategic leadership with hands-on execution by actively contributing to coding and technical design.

Oct 2020 – Jul 2022 · 1 yr 9 mos

• 1. Directed delivery of core platform modules across multiple teams, ensuring performance, stability, and reliability.
• 2. Partnered with Product, UX, and Support teams to prioritize features and reduce operational escalations.
• 3. Enabled automation of critical support operations through advanced scripting and platform extensions.
• 4. Mentored engineers on design principles, coding best practices, and scalable architecture approaches.
• 5. Coordinated cross-functional initiatives to accelerate delivery of key product capabilities.
• 6. Oversaw debugging, triaging, and resolution of complex issues to improve customer experience.
• 7. Strengthened team collaboration through structured processes and knowledge-sharing practices.
• 8. Balanced leadership with technical contribution by participating in architecture reviews and solution design.

Jul 2020 – Oct 2020 · 3 mos

• 1. Owned key backend modules critical to platform stability and performance.
• 2. Led performance optimization initiatives to improve system reliability under high load.
• 3. Drove debugging, issue triaging, and resolution efforts across engineering teams.
• 4. Collaborated with cross-functional stakeholders to ensure faster root cause analysis and defect turnaround.
• 5. Contributed to architectural discussions and design reviews for scalability improvements.

Apr 2018 – Jul 2020 · 2 yrs 3 mos

• 1. Developed and maintained backend services using Java, Spring, and MySQL to support core product functionality.
• 2. Optimized system performance and scalability through query tuning, caching strategies, and efficient data modeling.
• 3. Collaborated with product and UX teams to deliver features that enhanced user experience and platform reliability.
• 4. Supported production deployments, monitoring, and troubleshooting to ensure smooth operations.
• 5. Contributed to knowledge sharing and documentation of key platform modules to improve team onboarding and efficiency.