Roopa Katti

Operations Associate

Bengaluru, Karnataka, India8 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in NetApp storage solutions and support.
  • Proficient in data migration and incident management.
  • Strong background in ITIL processes and storage technologies.
Stackforce AI infers this person is a Storage Infrastructure Specialist with expertise in ITIL and data management solutions.

Contact

Skills

Core Skills

Netapp StorageBackup & Recovery SystemsData MigrationIncident ManagementOntapItilEmc StorageVmware

Other Skills

Application ServicesComputer HardwareCustomer CommunicationCustomer Escalation ManagementData DomainDisaster RecoveryEMC AvamarEMC SAN AdministrationFile TieringITIL processesMCSA 2018NASOn-call SupportRed Hat LinuxSAN

About

Experienced Storage Administrator with a demonstrated history of working in the information technology and services industry. Skilled in Backup & Recovery Systems, Microsoft Word, Microsoft technologies, Data migration, ITIL, and NetApp Storage. Strong information technology professional with a Bachelor of Engineering - BE focused in Electronics and Communications Engineering from Basaveshwara Engineering college ,Bagalkot.

Experience

8 yrs 11 mos
Total Experience
2 yrs 2 mos
Average Tenure
3 yrs 10 mos
Current Experience

Infobell it

Sr Storage Admin

Jun 2022Present · 3 yrs 10 mos · Bangalore Urban, Karnataka, India · On-site

  • Provided L2 level Support for FAS, E-series and Storage GRID Object storage technology.
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve NetApp storage HW/SW issues.
  • Provided End-to-End support for configuring NetApp storage.
NetApp storageBackup & Recovery SystemsData migrationITILNetApp Storage

Data dynamics

Technical Support Consultant

Jan 2018Jul 2020 · 2 yrs 6 mos · Pune/Pimpri-Chinchwad Area · On-site

  • Experience in File Tiering, Policy Based Automation, Data Migration, Metadata Management, Replication, Transform and Sync, and Data Archival using Storage X.
  • Performed Data migration and Troubleshooting, Storage Provisioning, Replication, Disaster Recovery, Storage Resource Management, File Storage High Availability and Analytics.
  • Involved in Incident Management via Microsoft Dynamics CRM and providing the solution within SLA and work with customers over the call to resolve the issues. Analyze and respond to alerts in real-time, promote to alerts to incidents and drive immediate relief to high priority issues.
File TieringData MigrationIncident ManagementStorage ProvisioningDisaster Recovery

Netapp

Professional Service Engineer

Aug 2016Sep 2017 · 1 yr 1 mo · India · Hybrid

  • ONTAP ,NAS ,SAN, SnapShot,CIFS,NFS, Cisco Switches, ITIL processes, Service Now,
ONTAPNASSANITIL processesITIL

Dell emc

Associate delivery specilist

Feb 2015Aug 2016 · 1 yr 6 mos · Bangalore · On-site

  • EMC Avamar, Data Domain, Networker, VMware Vsphere,ITIL ,
EMC AvamarData DomainVMware vSphereITILEMC StorageVMware

Education

Visvesvaraya Technological University

Basaveshwara Engineering college ,Bagalkot

Bachelor of Engineering - BE — Electronics and Communications Engineering

K E Boards High School

SSLC

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