Roopa Katti

Operations Associate

Bengaluru, Karnataka, India8 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in NetApp storage solutions and support.
Proficient in data migration and incident management.
Strong background in ITIL processes and storage technologies.

Stackforce AI infers this person is a Storage Infrastructure Specialist with expertise in ITIL and data management solutions.

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Skills

Core Skills

Netapp StorageBackup & Recovery SystemsData MigrationIncident ManagementOntapItilEmc StorageVmware

Other Skills

Application ServicesComputer HardwareCustomer CommunicationCustomer Escalation ManagementData DomainDisaster RecoveryEMC AvamarEMC SAN AdministrationFile TieringITIL processesMCSA 2018NASOn-call SupportRed Hat LinuxSAN

About

Experienced Storage Administrator with a demonstrated history of working in the information technology and services industry. Skilled in Backup & Recovery Systems, Microsoft Word, Microsoft technologies, Data migration, ITIL, and NetApp Storage. Strong information technology professional with a Bachelor of Engineering - BE focused in Electronics and Communications Engineering from Basaveshwara Engineering college ,Bagalkot.

Experience

8 yrs 11 mos

Total Experience

2 yrs 2 mos

Average Tenure

3 yrs 10 mos

Current Experience

Infobell it

Sr Storage Admin

Jun 2022 – Present · 3 yrs 10 mos · Bangalore Urban, Karnataka, India · On-site

Provided L2 level Support for FAS, E-series and Storage GRID Object storage technology.
Researching, diagnosing, troubleshooting, and identifying solutions to resolve NetApp storage HW/SW issues.
Provided End-to-End support for configuring NetApp storage.

NetApp storageBackup & Recovery SystemsData migrationITILNetApp Storage

Data dynamics

Technical Support Consultant

Jan 2018 – Jul 2020 · 2 yrs 6 mos · Pune/Pimpri-Chinchwad Area · On-site

Experience in File Tiering, Policy Based Automation, Data Migration, Metadata Management, Replication, Transform and Sync, and Data Archival using Storage X.
Performed Data migration and Troubleshooting, Storage Provisioning, Replication, Disaster Recovery, Storage Resource Management, File Storage High Availability and Analytics.
Involved in Incident Management via Microsoft Dynamics CRM and providing the solution within SLA and work with customers over the call to resolve the issues. Analyze and respond to alerts in real-time, promote to alerts to incidents and drive immediate relief to high priority issues.

File TieringData MigrationIncident ManagementStorage ProvisioningDisaster Recovery