Tauseef Ahmed Syed

Director of Engineering

Bengaluru, Karnataka, India18 yrs 2 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Led AI-driven automation transformation at Amazon.
  • Achieved 90% reduction in regression effort.
  • Built and managed global QA teams across multiple regions.
Stackforce AI infers this person is a Fintech Quality Engineering leader with extensive experience in AI-driven automation and global team management.

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Skills

Core Skills

Quality AssuranceTest AutomationEngineering Management

Other Skills

AI-Driven AutomationAI-Powered AutomationAPI TestingAgile MethodologiesAgile TestingAmazon Web Services (AWS)Analytical SkillsAndroidAndroid DevelopmentApplication SecurityAutomated SolutionsAutomationAutomation FrameworkAutomation SolutionAutomation Strategy

About

Director of Quality Engineering with 17+ years of experience leading global QA organizations and delivering AI-driven automation at scale across fintech, payments, conversational AI, and high-velocity consumer platforms. I’ve built and led 30+ member QA/SDET/Manager teams across India, the US & Europe, and consistently improved engineering velocity, reliability, and operational excellence. Currently at Amazon, I lead AI powered Quality Engineering for Credits & Lending—Amazon Pay Later, CoBrandedCreditCard, Wealth, Personal Loans—serving millions of customers, and drove major expansions like Amazon Pay on 3P merchants 🚀 AI-Driven Automation Transformation: Designed and deployed three major AI automation systems—ADAM, TestClassifier, TestIM—delivering measurable, org-wide impact: ❖ 90%+ reduction in regression effort ❖ 70% increase in CI/CD pipeline coverage ❖ 60% faster release & deployment velocity ❖ 80%+ drop in test maintenance effort ❖ 80% improvement in automated test development speed ❖ Achieved 95%+ automation readiness before launch 🔍 Shift-Left Quality & Defect Prevention: Built an org-wide shift-left strategy that moved critical validation earlier in the SDLC: ❖ 40% reduction in post–code-review & post-deployment defects ❖ 30% faster QA signoff using intelligent regression selection ⚙️ CI/CD, Reliability & Operational Excellence: Drove major improvements across pipelines, infra, and quality governance: ❖ 45% improvement in pipeline health ❖ 25% reduction in Sev-1/Sev-2 incidents ❖ 70% drop in security/policy risks ❖ 80% reduction in UAT/test environment downtime ❖ Automated remediation of 150+ annual security findings 🌍 Large-Scale Platform Quality Leadership: Delivered quality for some of the most demanding, large-scale systems: ❖ Amazon Credits & Lending – multi-million fintech ecosystem ❖ Swiggy Marketplace – millions of orders/day ❖ Goldman Sachs Transaction Banking – global enterprise treasury ❖ [24]7.ai Conversational AI – NLP platforms for Fortune 100 ❖ Charles Schwab & Dollar Financial – Stock brokerage & lending platforms 💡 What I Bring AI-led automation • Shift-left strategy • CI/CD excellence • Defect prevention • Risk & compliance • NLP/AI testing • Global team leadership • Scalable QA transformation

Experience

Amazon

Software Quality Engineering Manager - L6

Jun 2022Present · 3 yrs 9 mos · Bengaluru, Karnataka, India · Hybrid

  • Amazon | L6 Engineering Manager – Quality
  • Bangalore, India
  • Key Achievements (2022–Present):
  • AI-Powered Automation:
  • Deployed TestIM (Tricentis) to achieve a 70% reduction in automation effort. Developed 300+ test cases in 30 days, reduced regression cycle from 48hrs to 5hrs/month, and enabled 30+ successful feature launches with automated validation.
  • Strategic Launches:
  • Delivered QA for 30+ product rollouts including Personal Loans, Co-branded Credit cards, AmazonPay Later and Wealth. Achieved 80% reduction in production issues and improved MAUs and TPV metrics.
  • Test Infrastructure at Scale:
  • Led setup of centralized mobile lab (Android/iOS) using STF for remote QA. Increased device-dependent test coverage by 30%, supporting major releases including CBCC and Wealth products.
  • UI Automation with Luminos (AWS):
  • Onboarded Credits org onto Luminos stack for scalable browser-based automation. Improved test accessibility across internal/partner pages and enabled high-availability infrastructure.
  • CI/CD & Pipeline Maturity:
  • Converted 70% of Quilt pipelines to Full CD; auto-resolved 150+ Shepherd risks annually and saved 60+ on-call hours. Enhanced deployment health from 45% to 56% using automated validations.
  • UAT Monitoring Automation:
  • Built Selenium-based healthchecker for 3P UAT environments (ICICI, Axio). Reduced downtime by 90% and enabled smoother strategic launches (e.g., Issuance 2.0).
  • Operational Excellence (OPEX):
  • Drove remediation of Page-0 OE metrics turning red to green. Improved resiliency score (220), credit score (97), and ticket SLAs across Shepherd/Policy risks.
  • Production Testing via Applause:
  • Implemented crowd-sourced E2E payment testing for production via Applause. Eliminated delays due to payment instrument unavailability across 300K testers globally.
  • Structured QA Sprint Model:
  • Standardized QA intake with sprint cycles, reducing ad-hoc QA requests by 70% and improving delivery predictability and resource planning.
AI-Powered AutomationTestIMRegression TestingCI/CDSeleniumUAT+2

Swiggy

Senior Engineering Manager

Nov 2021May 2022 · 6 mos · Bengaluru, Karnataka, India

  • Streamlined sprint planning and prioritization process for Marketplace Fulfilment Platform at Swiggy.
  • Evaluated and onboarded Test management tool to track test-cases and P0 metrics efficiently.
  • Built Knowledge Management Portal to institutionalize knowledge, processes, and expertise within the team.
Sprint PlanningTest Management ToolKnowledge ManagementEngineering Management

Goldman sachs

Vice President - Transactions Banking (TxB)

Aug 2020Nov 2021 · 1 yr 3 mos · Bangalore Urban, Karnataka, India

  • Led initiative to create a quality culture in Transactions Banking by implementing Zephyr and structured testing processes.
  • Architected solution to automate Engineering and Quality metrics on SuperSet, improving efficiency.
  • Devised automation strategy to enhance test-coverage and reduce time-to-market for releases.
Quality CultureZephyrAutomation StrategyQuality Assurance

Amazon

Engineering Manager - Quality

Apr 2017Aug 2020 · 3 yrs 4 mos · Bengaluru Area, India

  • Devised QA strategy for Rewards, External Payments, Financing to increase time-to-market.
  • Mentored and groomed QA engineers within and outside the organization.
  • Automated Sellers Disbursement Report to streamline manual efforts in BizOps.
  • Drove best practices and automation efforts to reduce high severity bugs in production to zero.
QA StrategyMentoringAutomationQuality Assurance

[24]7.ai

Lead Software Development Engineer in Test

Mar 2015Apr 2017 · 2 yrs 1 mo · Bengaluru Area, India

  • Devised test automation strategy for Chat platform to streamline QA certification process
  • Automated E2E user-journeys, reducing certification time by 90%
  • Instrumented static code analyzer using SonarQube to enhance code quality and reduce potential bugs
Test Automation StrategyE2E User JourneysStatic Code AnalysisQuality Assurance

Tavant technologies

2 roles

Senior Quality Assurance Lead

Jul 2014Feb 2015 · 7 mos

  • As a Sr. Quality Assurance lead, I was responsible for leading API testing COE (center of excellence). I built the team from ground, hired, groomed & mentored QE, Sr. QE & Lead QE. I also designed an automated testing solution for SOAP/REST APIs then integrated it with firms existing UI automation framework (built using Selenium web-driver).
API TestingAutomation SolutionQuality Assurance

QA Lead

Jan 2013Jun 2014 · 1 yr 5 mos

  • Worked for Dollar Financial Corp / Month-End Money (MEM). As a starting member of the team, devised Automation framework using Selenium/Maven/TestNG for Loan Management system.
Automation FrameworkSeleniumQuality Assurance

Wipro limited

Senior Project Engineer

Oct 2007Dec 2012 · 5 yrs 2 mos · Bangalore

  • Developed automated solutions using Visual Studio .net for CharlesSchwab, including a health checker for Market Data services and automated testing tools for stock exchanges.
  • Designed Knowledge management portals and built a Capacity planner for PMO at Wipro Limited.
  • Developed automated E2E UI test cases for CS trading tool using QTP/QC, enhancing efficiency and accuracy.
Automated SolutionsKnowledge ManagementQuality Assurance

Education

Birla Institute of Technology and Science, Pilani

Master of Science (MS) — Computer Software Engineering

Jan 2007Jan 2011

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