Jun 2024 – Present · 1 yr 9 mos

Apr 2024 – Aug 2024 · 4 mos · Navi Mumbai, Maharashtra, India · On-site

• Teaching a course on Optimisation for the students of postgraduate programme in Artificial Intelligence and Data Science (AI&DS)

Dec 2022 – Present · 3 yrs 3 mos

• Leading AI strategy and execution across all verticals (Food Delivery, Dineout & Instamart) spanning discovery, search, forecasting, logistics, personalization, ads, risk intelligence, location intelligence, generative AI agents and marketplace optimization. Built and scaled a 100+ member applied AI team, embedding ML systems into business-critical decision flows.
• Key Achievements & Impact
• Designed AI models that improved delivery efficiency, ETA accuracy, and fleet utilization to deliver double digit % improvement in fulfilment reliability
• Developed forecasting and decision support models for supply planning, mobilization, inventory optimization and network design to improve inventory readiness and customer experience.
• Built fraud detection and anomaly ML systems reducing revenue leakage and improving marketplace trust.
• Led personalization, search, ads and user discovery intelligence initiatives leveraging reinforcement learning, foundational embeddings, deep learning based prediction systems for increased engagement, conversion uplift, and user retention.
• Piloted and scaled GenAI and agent-based systems across operational knowledge retrieval, insights automation, decision support, conversational discovery, support, multimodal content generation and catalogue intelligence.
• Owner of platform products across experimentation, near real time streaming , Customer Data platform, ML Ops, LLM Ops, Evals and real time dashboards.

Dec 2020 – Jan 2023 · 2 yrs 1 mo

Apr 2020 – Dec 2020 · 8 mos

Jul 2021 – Present · 4 yrs 8 mos · Bengaluru, Karnataka, India

• Launched in 2021, CXXO is a Kalaari Capital-backed initiative, to level the playing field for Indian female founder-CEOs.
• Developed on the three primary pillars of Capital, Community, and Coaching, the CXXO community will help female founder-CEOs take India’s startup ecosystem to the next level, as they shape India’s digital charter, creating exponential value in the economy

Sep 2020 – Nov 2022 · 2 yrs 2 mos · India

• Teaching a course titled Analytics in Business for the Post Graduate Diploma program in Business Management. The course covers practical aspects of running successful analytical functions at organizations.

Mar 2019 – Apr 2020 · 1 yr 1 mo · Bangalore

• Designed and executed a service model with a mission to build world class data science function in the Series B+ start-up ecosystem
• Mentored data science teams for success at leading start-ups in mobility and insurance industry to set up the team, data strategy, data platform and best practices for productivity and collaboration
• Built high quality machine learning and optimization solutions for customer segmentation, failure prediction, routing and assignment, capacity planning etc
• Evangelised data as a core driver of scaling journey with more than 50 start-ups in India and SEA via round table events and workshops with actionable key take-aways.

May 2017 – Mar 2019 · 1 yr 10 mos · Bengaluru Area, India

• Head of Data Science team for Ola Share product
• Driving Predictive Models and large scale Optimization Algorithms to production for real time ride-share matching, routing and shared ride pricing
• Leading real time ride dispatch models and supply incentive optimisation for supply shaping
• Building customer behaviour models for decision support and growing customer engagement
• Leading strategic data science initiatives across customer, driver partners and Ola marketplace working with business, product and engineering
• Advocating Ola Data science within and outside the organization

Apr 2016 – May 2017 · 1 yr 1 mo

• Led core model development for Sabre’s next-generation Pricing & Revenue Optimization platform, coordinating cross-functional teams and earning the 2016 Team Excellence Award.
• Managed and mentored teams of OR analysts and data scientists delivering forecasting, econometric, optimization, and commercial analytics solutions for major global airlines.
• Drove the product roadmap for Dynamic Pricing, Retail Decision Support, and next-gen Revenue Management platforms, translating business needs into modeling and product requirements.
• Designed and executed large-scale simulation studies that demonstrated 1–6% revenue uplift for international carriers transitioning to O&D Revenue Management systems.
• Contributed to the development of the airline industry’s first customer choice–based Revenue Management product.

Apr 2012 – Apr 2016 · 4 yrs

Jun 2010 – Apr 2012 · 1 yr 10 mos

Jun 2007 – Jun 2010 · 3 yrs

May 2006 – Jul 2006 · 2 mos · Bangalore

• Mathematical modeling of Bilirubin metabolism and transport for prediction of drug hepatotoxicity.

May 2005 – Jul 2005 · 2 mos · Bangalore

• Establishment and evaluation of the use of Isothermal titration calorimetry for Enzyme kinetics study in the company for the first time.