Bhavik Sankesara — CTO

With 21+ years of experience in the software industry, and 8+ years in technology leadership, I specialize in building and scaling high-impact platforms. At Amazon, I serve as a Head of Engineering (L7), driving the Payments and Merchant technology platforms/architecture, development, Operational excellence. My work focuses on AI strategies & transformation, building AWS native cloud solutions and develop/deploy AWS bedrock AI agents with latest LLM models (Anthropic Claud 3.5), to deliver scalable and highly available services. I have successfully led initiatives such as scaling an Offline merchant platform to millions of users (from inception), transforming merchant services via Agentic AI (KYC, Payment risk and compliance) to achieve cost optimization (30% YoY reduction), and creating a PA (Payment Aggregator) and PG (Payment Gateway) platform processing 15 MM of transactions daily. With a strategic focus on emerging markets like Brazil, Mexico, and the UAE, I have transformed Workflows via different Agentic AI frameworks (e.g. Langgraph, AutoGen, CrewAI), LLMS and RAG to make them faster and cost effective. Fostered cross-functional collaboration, mentor and transforming engineering leaders and Sr engineers via AI adoption, and ensure business goals are met. My expertise lies in GenAI and Agentic AI design, Fine-tuning LLMs, leveraging AWS Cloud infrastructure, Platform scalability and achieving 99.999% availability and delivering innovative solutions to complex challenges. I lead India and Internationale market, built the teams from inception (site leader) and transformed developer productivity (50% increase) via AI adoption. This has helped business to become TP negative to CP positive to OP positive.

Stackforce AI infers this person is a FinTech expert with a strong focus on AI and cloud solutions.

Location: Bengaluru, Karnataka, India

Experience: 22 yrs 2 mos

Skills

Cloud Computing
Artificial Intelligence (ai)
Fintech
Identity And Access Management (iam)

Career Highlights

Led AI transformation initiatives at Amazon.
Scaled payment platforms to millions of users.
Achieved 99.999% service availability.

Work Experience

Amazon

Sr Software Development Manager (L7) (2 yrs 11 mos)

Software Development Manager (L6) (4 yrs 3 mos)

CA Technologies

Software Development Manager (6 mos)

Oracle India Pvt. Ltd

Principal Member of Technical Staff (3 yrs 9 mos)

PERSISTENT SYSTEMS LTD

Project Lead (1 yr 3 mos)

Senior Team Lead (2 yrs)

Team Lead (2 yrs)

Module Lead (2 yrs 5 mos)

PERSISTENT SYSTEMS LTD

Senior Member Of Technical Staff (1 yr 3 mos)

IBM

Application Developer (5 mos)

Nirma University, Ahmedabad, Gujarat, India

Lecturer (1 yr 4 mos)

Education

Master's degree at Birla Institute of Technology and Science, Pilani

Bachelor's degree at Sardar Patel University

Bhavik Sankesara

CTO

Bengaluru, Karnataka, India22 yrs 2 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Led AI transformation initiatives at Amazon.
Scaled payment platforms to millions of users.
Achieved 99.999% service availability.

Stackforce AI infers this person is a FinTech expert with a strong focus on AI and cloud solutions.

Contact

Skills

Core Skills

Cloud ComputingArtificial Intelligence (ai)FintechIdentity And Access Management (iam)

Other Skills

AI AgentsAI frameworksAWSAgentic AIAgile Application DevelopmentAmazon Web Services (AWS)Cloud Computing IaaSDockerEnterprise ArchitectureEnterprise SoftwareJavaJava Enterprise EditionJavaServer Pages (JSP)KubernetesLarge Language Models (LLM)

About

Experience

Amazon

2 roles

Sr Software Development Manager (L7)

Promoted

Apr 2023 – Present · 2 yrs 11 mos · Bangalore

At Amazon, I lead Agentic AI Technology and Strategy for Offline Payments and Merchants Platforms (with Payment Aggregator and Cross-border payments). These platforms are developed on AWS cloud services and enriched with multi-agent orchestration and collaboration model with MCP. Have leveraged RAG+LLM architecture, enrichment with contextual memory, rebuilt the platforms with AI Agents (with Langgraph, CrewAI and Claud 3.5) for payment fraud detection AI agent, regulatory reporting AI agent, risk and compliance AI agent, KYB AI agent, AI Agent assisted merchant registration and integration. Reduced Operational load by 33% via deploying various AI tools (AutoSDE, TicketGen etc...) and increased developer productivity by 50% via AI code generator tools (Cline), AI based code review, Test cases generation via ATLAS and deployment via Agentic AI CI/CD
As Engineering leader, I have set technical vision& mission, 3YP/5YP (Year Plan) roadmap and architecture strategy for AI transformation. In 7 years journey at Amazon, I lead critical product development in areas of Merchants on-boarding/integration, Settlement, Accounting, Customer payment (Scan & Pay), Accounting, Payment Aggregator and Payment Gateway. Grew team starting with 3 SDEs (in Dec 2018) and to 70+ members team (April 2025) which includes Sr managers and Principal engineers too. Drove cross-team initiatives (50+ tech partners/stakeholders) and large-scale projects (100MM+ txn per day, 5MM
merchants, 10MM+ settlements) at peak during Amazon High velocity events like Prime-day. Going beyond India geography, strategically extended charter to emerging payments in Brazil, Maxico, UAE markets via Cross-Broder payments and Merchant platforms.
Extended experience in Amazon Distribution Fulfillment Services (ADFS): a) Set up the team in India center, b) created tech strategy and roadmap on Supply chain c) Bootstrapped use cases like Inbound/Outbound, Dynamic replacement, Cold and Hot storage, transportation etc…

ManagementLeadershipEnterprise ArchitectureFinTechProblem SolvingAgile Application Development+6

Software Development Manager (L6)

Dec 2018 – Mar 2023 · 4 yrs 3 mos · Bangalore

Key Achievements:
 Lead 5 major areas in Offline Payments and Acceptance as single-threaded technical leader. Transformation of Developer/QA productivity (50%++), Operational load reduction (33% --), Deployment speed from weekly to daily/hourly
 Scaled Merchants Platform from 10K to 10MM unorganized merchants using Microservices and Kubernetes
 Scaled Organized (Pro and Smart) merchants from 1K to 30K.
 Developed AWS cloud-based VAS platform improving profitability from -30 bps to +50 bps
 Scaled Scan and Pay App from 10K to 2.5MM daily transactions and increased MAU from 1 MM to 7 MM
 Built Merchant Experience react-native app achieving 4.5/5 rating with 5MM downloads
 Created Payment Aggregator platform handling 100MM+ daily transactions and 10MM+ settlements
 Secured RBI licenses for Payment Aggregator (PA) and Cross-Border (PA-CB) and onboarded 22 other Amazon businesses (e.g. AmazonPrime, FireTV, AWS MPO, Bazaar etc…) on these platforms
 Leading team of 70+ (SDEs, managers, Sr engineers, PEs, TPMs, QAMs)
 Built GenAI personas and AgenticAIs in solutions like Merchant Onboarding, KYC/KYB (Know Your customers/Know your Business)

ScrumManagementLeadershipEnterprise ArchitectureFinTechProblem Solving+5

Ca technologies

Software Development Manager

Jun 2018 – Dec 2018 · 6 mos · Bengaluru Area, India

Leading a strong team of 12 engineering members (Dev and QA)
Leading 3DS 2.0 payment security solution (working with Visa, Mastercard, Amex and Paypal).
Strong collaborative work with POs, PMs, Architects, SMs.
Excellent experience in Technical design of Security solutions and managing it end to end.
Working in space of Merchant Risk Analytics.

ScrumManagementLeadershipEnterprise ArchitectureFinTechProblem Solving+4

Oracle india pvt. ltd

Principal Member of Technical Staff

Aug 2014 – May 2018 · 3 yrs 9 mos · Bengaluru Area, India · On-site

Built SSO (Single Signon) Authentication engine for Oracle Public Cloud IDCS (Identity Cloud Service) from inception. Expertise in OAuth, SAML, Authentication and Authorization technologies, AI models
Platform/Technologies: Core Java, Microservices, Cloud Security Docker, REST, Single Sign On (SSO), Grizzly, Gradle, Maven, Python, GIT, Json/XML, Oauth/OpenID connect, SAML.
Project Execution method: Agile.
Role: Technical Leader :
o Core individual contribution and Technical architecture/ Design involvement
o Manages product backlog with Product owner and Epic, Use-cases and Sprint planning.
o Working with Architects for technical architecture and design. Laid down the product architecture and design from scratch in Cloud.
o Leading/Mentoring/Coaching 10-12 team members (including MTS, SMTS and PMTS level and QA) with their technical skills, professional growth, career aspiration, appraisals etc…
o Closely work with Architects, PM, QA leads, Technical Program manager for release planning in OPC (oracle public cloud)
Description of project:
Complete Single Sigon Solution – which works as centralized controller for entire Cloud service for Access.
Manages the entire flow from protocol layer (Oauth/SAML – SSO- UI – Identity, Adaptive Access, Multi factor authentication)
Provides Load balancing, HA and Scalability with auto-scaling across micro-services.
Authentication and Authorization Policy implementation.
Distributed Caching and near cache.
Cross tenant/Multi-tenant SSO (SSO between multiple tenants) and Buyer SSO.
Secure Form- Fill (like okta and Azure) and SAML Apps authentication.

ScrumSoftware ManagementEnterprise ArchitectureIdentity and Access Management (IAM)Enterprise SoftwareProblem Solving+4

Persistent systems ltd

4 roles

Project Lead

Promoted

May 2013 – Aug 2014 · 1 yr 3 mos

Worked as Project lead, managed entire OpenSSO-OAM migration project and lead the team of 12 members

Identity and Access Management (IAM)Problem SolvingAgile Application DevelopmentCloud ComputingSoftware DevelopmentRESTful WebServices

Senior Team Lead

May 2011 – May 2013 · 2 yrs

Worked as Individual contributor and lead a team of 4 members to develop Directory agnostic BMC remedy connectors for Iplanet, AD, OID, OUD

Identity and Access Management (IAM)Problem SolvingSoftware DevelopmentRESTful WebServices

Team Lead

Promoted

May 2009 – May 2011 · 2 yrs

Worked in Rich mail Classic View for Openwave project. Lead the team of 3 people.
Core Java, GXT/GWT (Google web toolkit), JSP/Servlets, JavaScript, HTML, AJAX, CSS, Json, Windows 2003, Eclipse 3.3, Tomcat 5.0.
Developed a email client in Google web toolkit (It functions same as desktop Outlook express)

Identity and Access Management (IAM)Problem SolvingSoftware Development

Module Lead

Dec 2006 – May 2009 · 2 yrs 5 mos

Google Inc USA.
Core Java, Servlets, UI hooks, JavaScript, HTML, AJAX, CSS, XML, Windows 2003, Eclipse 3.3, Tomcat 5.0.
WorldServer simplifies and accelerates the localization processes for any content, from websites to paper-based documents to software applications. By automating many costly and time-consuming activities, WorldServer eliminates delays in the availability of translated content while improving quality and reducing costs.

Identity and Access Management (IAM)

Persistent systems ltd

Senior Member Of Technical Staff

May 2005 – Aug 2006 · 1 yr 3 mos · Pune Area, India

Oblix- DIP (Directory Integration platform)
Core Java, JSP/Servlets, Windows XP, Linux (Application Development Framework), LDAP, Oracle JDevloper 10.1.3g, Oracle Internet Directory Server, DIP assistant command line tool and UI tool, Asctl command line tool.
Directory Integration Platform is an Oracle product. The main feature of this product is the management of the synchronization of the profiles between the Oracle Internet Directory and the third party directory. We have developed both the command line tool and the gui tool for the management of the profiles.

Identity and Access Management (IAM)