Sep 2021 – Apr 2022 · 7 mos · Pune, Maharashtra, India

• Set up an SRE team for the newly acquired entity.
• Enhance uptime and reduce Mean Time to Repair (MTTR) for all
• production systems.
• Implement a monitoring stack for all customer instances.
• Collaborate with the engineering team on major version rollouts
• and additional features.

Nov 2018 – Aug 2021 · 2 yrs 9 mos · Pune, Maharashtra

• Enhance development team efficiency by implementing DevOps culture and processes.
• Establish an end-to-end CI/CD pipeline for regular development to production deployment.
• Reduce MTTR from 3 hours to 30 minutes.
• Integrate tools across the development and deployment lifecycle to improve speed.
• Collaborate with management to align DevOps, SRE, and Cloud Operations with organizational vision and goals.
• Focus on hiring, people management, and team development.
• Control team attrition by providing clarity and opportunities for learning and performance.

Feb 2018 – Oct 2018 · 8 mos · Bengaluru, Karnataka, India

• Forming a new DevOps team for the Aggregation and Analytics Unit
• Implementing DevOps processes and toolchains for the R&D function
• Providing training for the new team on DevOps tools and processes
• Enhancing engineering practices across all teams
• Overseeing new initiatives in product development

Mar 2014 – Jan 2018 · 3 yrs 10 mos

• Managing DevOps Team: Supervise a team of 6 employees in Israel and 15 in India within the R&D Digital Experience unit.
• Backlog and Agile Ceremonies: Oversee backlog management and agile ceremonies for the DevOps team.
• Collaboration: Work with all R&D departments.
• Deployment Systems: Implemented Ansible, Puppet, RPMs, and Consul-based deployment systems for traditional products.
• DevOps Assessment: Conducted assessments and provided recommendations for DevOps practices.
• Continuous Delivery: Implemented continuous delivery processes across two organizations, including automatic product delivery using NEXUS, JENKINS, automatic testing with QTP & Grunt.
• Build Process: Transitioned from daily builds to hourly builds.
• Continuous Integration: Implemented continuous integration using Jenkins, Puppet, Maven, and Nexus within the daily R&D cycle.
• Microservice Architecture: Deployed microservice architecture using Docker, Ansible, OpenShift, and OpenStack.
• Best Practices: Implemented and maintained development and support best practices.

Mar 2011 – Feb 2014 · 2 yrs 11 mos

• Extensive experience in design and implementation of Continuous Integration
• Worked with Jenkins, Perforce, Oracle, Linux/Unix, VM Ware, Puppet, Weblogic, Websphere
• Implemented DevOps and agile processes for the R&D unit
• Ensured team members training and skills level
• Provided quality troubleshooting with patient step-by-step instructions to resolve problems.
• Kept abreast of all new technologies to keep current
• Awarded with “Outstanding Employee in Unit”

Feb 2009 – Feb 2011 · 2 yrs

• Worked independently on a number of projects as part of Infrastructure group
• Worked very heavily on Linux, Weblogic, Websphere
• Installed and worked on Non-Functional installations of Amdocs Product
• Supported Development and Testing team in all Amdocs Release
• Visited number of Customer sites to do Production Installation
• Achieved Outstanding grading all the years

Jul 2006 – Jan 2009 · 2 yrs 6 mos

• Joined Amdocs Pune in July 2006 and moved to Cyprus Amdocs Center
• Started working as a fresher in Infra Team
• Started on HP-Unix, AIX, Linux, and Weblogic in the initial year
• Did automation with shell scripting to automate a number of things
• Was awarded “Employee of the Year”