Malar Saravanan

AI Researcher

Bengaluru, Karnataka, India8 yrs 7 mos experience

Highly StableAI Enabled

Key Highlights

8+ years in Machine Learning and NLP.
Led high-impact AI projects enhancing operational efficiency.
Expert in Generative AI and prompt engineering.

Stackforce AI infers this person is a SaaS-focused AI specialist with expertise in conversational systems and machine learning.

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Skills

Core Skills

Natural Language Processing (nlp)Generative AiRetrieval-augmented Generation (rag)Large Language Models (llm)Conversational AiMachine LearningBig Data Analytics

Other Skills

Agentic AIApache NiFiApache SparkApplied SciencesArtificial Intelligence (AI)Content Management Systems (CMS)Data AnalyticsData ScienceDeep LearningFine TuningHTMLHadoopInformation RetrievalJavaJavaScript

About

With 8+ years of experience in Machine Learning, NLP, and GenAI (LLMs, RAG), I specialize in developing scalable AI solutions, optimizing prompt engineering, and building intelligent automation systems. My expertise spans Conversational AI, Predictive Modeling, Few-shot Learning, Deep Transfer Learning, LLM Fine-tuning, and Reinforcement Learning R&D. I have led high-impact AI projects, including CRM intelligence, AI-driven summarization, and chatbot solutions for Digital Retail Experiences, enhancing engagement and operational efficiency at scale. Passionate about platform scalability, MLOps, and advancing AI research, I focus on applying GenAI models into production-ready systems with optimized inference and minimal latency. Also I'm working on research front in GenAI - Model evaluation techniques with reinforcement learning.

Experience

Adobe

AI/ML Engineer

Jun 2025 – Present · 9 mos · Greater Bengaluru Area · On-site

Adobe’s GenAI Centre of Excellence (Digital Experience Cloud), designing and developing enterprise-scale AI frameworks - Reliable AI with quality governance and custom platforms across agents, search, conversational systems, and quality governance, including initiatives like Adobe Brand Concierge.

Natural Language Processing (NLP)Agentic AIGenerative AIPython (Programming Language)Object-Oriented Programming (OOP)

Birdeye

Lead Data Scientist

Apr 2025 – Jun 2025 · 2 mos · Remote

Built and deployed AI Agents that enhanced online reputation management by analyzing social reviews and driving higher visibility through SEO-optimized listings.

Tekion corp

3 roles

Senior Applied Data Scientist

Promoted

Apr 2022 – Apr 2025 · 3 yrs

Designed and scaled AI-powered personalized email/text generation using RAG + OpenAI GPT, boosting adoption by 50% and reducing agent effort.
Fine-tuned Zephyr 7B (QLoRA) for next-best-action recommendations, achieving 30% adoption and an 89% relevance score - deployed using vLLM for increased throughput via paged attention.
Built an LLM-based Lead summarization system with 90% accuracy (LLM-judge evaluated) and 70% adoption, enhancing sales efficiency.
Developed a framework for hallucination detection, response coherence, and optimized prompts with DSPy, with 85% near to human evaluation.

Applied SciencesProject ManagementPrompt EngineeringPython (Programming Language)Information RetrievalLarge Language Models (LLM)+5

Applied Data Scientist II

Promoted

Apr 2021 – Mar 2022 · 11 mos

Developed and deployed a DMS Chatbot for 750+ dealerships, driving 3x revenue growth.
Led a team of 7 to improve conversational AI UX, increasing lead generation by 2x.
Built and deployed a customer service propensity model for 250+ dealerships, doubling campaign click revenue.

Applied SciencesProject ManagementPython (Programming Language)Machine LearningObject-Oriented Programming (OOP)Conversational AI+3

Applied Data Scientist I

Feb 2020 – Mar 2021 · 1 yr 1 mo

Developed an ML-based CRM deduplication model, improving data integrity across 100+ dealerships.
Designed a patented NLP-powered Business Insights tool for automated query mapping.
Built service segmentation using RFM clustering, enabling personalized recommendations for 400+ dealerships.

Python (Programming Language)Machine LearningObject-Oriented Programming (OOP)Natural Language Processing (NLP)Rasa

Sirius computer solutions

4 roles

Consultant- Data Science (Conversational AI and NLP)

Promoted

Apr 2019 – Jan 2020 · 9 mos

Built an AI-driven Voice-to-Text summarization tool for automating meeting action items.
Applied ML for price cannibalization analysis using Time-Series Forecasting.
Developed an IT Chatbot (RASA + NLU + CRF) for automating ticket resolution.

Machine LearningDeep LearningArtificial Intelligence (AI)Conversational AINatural Language Processing (NLP)Rasa