Mar 2023 – Oct 2024 · 1 yr 7 mos · Bengaluru, Karnataka, India · On-site

• Led the store and customer-facing POD alongside the product team, focusing on optimizing development processes, consistently meeting deadlines, and delivering high-quality results.
• Mentored and guided 2 interns, elevating their skills and successfully transitioning them to full-time tech roles.
• Built and launched a custom Warehouse Management System (WMS) and Android app in 2 months, replacing a third-party system. This initiative cut warehouse costs by 9-10 lakh/month and boosted daily order handling capacity from 30 lakh to 80 lakh.
• Developed and integrated third-party EDC payment systems (Debit & Credit Cards, UPI payments) into the in-house POS, significantly improving transaction efficiency and delivering a seamless billing experience.
• Optimized store-facing service performance by reducing P95 latency from 1-1.5 seconds to under 300 ms, enhancing user experience and operational speed.
• Automated inter-store stock transfers, reducing turnover time from 15-20 days to under 2 days, resulting in faster stock replenishment and increased efficiency.
• Built an inventory audit system that increased daily audit rates from 30 to 120 items, improving audit productivity by 5x and enhancing stock accuracy across stores.
• Designed and implemented scalable reverse logistics workflows for handling online customer exchanges and returns, ensuring sustained performance and future growth.

Apr 2022 – Mar 2023 · 11 mos · Bengaluru, Karnataka, India

• Built a full-stack B2B SaaS-native eCommerce platform from scratch, leading the development with a rapid response team, achieving "zero downtime" and ensuring scalability for 10x growth.
• Developed custom no-code widgets, including ad placements similar to Google Ads, to enhance functionality and boost user engagement on Shopify-based platforms. Successfully led the deployment for Hindustan Times, ensuring seamless integration.
• Leveraged Shopify APIs to develop robust, scalable eCommerce solutions, showcasing expertise in building and optimizing solutions tailored to business requirements.
• Led decision-making throughout the product lifecycle, from design to deployment, ensuring rapid development while adhering to best practices. Strategic choices enabled both immediate success and long-term scalability.
• (And then :( we have shut-down the company and operations)

Dec 2021 – Apr 2022 · 4 mos · Surat, Gujarat, India

• Leveraged Amazon Personalize to create a robust recommendation system for PebbleGo, enhancing user engagement by delivering personalized content and significantly improving the overall user experience.
• Developed and deployed a suite of feature APIs for Vizabli, a live project, ensuring seamless functionality and optimizing user interaction across the platform.