Mar 2020 – Jan 2022 · 1 yr 10 mos · Bangalore Urban district, Karnataka, India

Jul 2017 – Feb 2020 · 2 yrs 7 mos · Amsterdam Area, Netherlands

Mar 2016 – Jun 2017 · 1 yr 3 mos · Bengaluru Area, India

Jan 2015 – Feb 2016 · 1 yr 1 mo · Noida Area, India

• Adobe Digital Marketing Cloud

Apr 2013 – Nov 2014 · 1 yr 7 mos · Hyderabad Area, India

• Been offshore part of Ops team, managing SaaS Infrastructure for San Francisco based client Appdyamics Inc.
• Deployment/maintenance HA cluster applications used by Saas clients.
• Oncall/traoubleshooting as and when issue arises.

Jul 2009 – Dec 2012 · 3 yrs 5 mos · San Francisco Bay Area

• Managing entire IT Infrastructure and Production servers, networking and help-desk. Server consolidation for QA/DEV , application deployments and upgrades.

Jul 2009 – Dec 2012 · 3 yrs 5 mos · San Francisco Bay Area

• Planning and designing new scalable architectures, managing networks/vpn’s , backups and monitoring.
• Supporting prod environment along with web-apps like Jira, Confluence, Fisheye.
• Updating and upgrading operating system and application.
• Virtualization, Capacity planning and testing of new open source tools, implementing redundancy in critical IT services.
• Assisting developers during new release and major patch rollouts.
• Improve performance in Dev/QA setups.

Apr 2008 – Jul 2009 · 1 yr 3 mos · Paris Area, France

• Key accomplishment : Transition for 1100+ AOL’s portal services from Europe to India.
• Job/Technical profile description
• Part of AOL’s Europe project. Main responsibility to support the Technical operation of AOL France, Uk and Germany. Managing applications remotely from India after initial transition onsite.
• Our main objective was to run the services independently from India with complete ownership of EU projects. Upgrade, update the apps and infrastructure.
• Work with EU developers during new project rollout and deployment to bug-fixing.
• System administration/troubleshooting and deployments on all Linux/Solaris based production servers running portal services.
• Troubleshooting and monitoring of Java based application running in apache/tomcat environment using system commands and tools like jconsole.
• Regular system monitoring, application health and resource checks.
• Building and project intake of environments for new applications in Dev/QA/Prod.
• Install new backbend java apps for processing Partners Feeds.
• Work inside the process of Remedy Change and Incident management. Documenting new processes.
• Participate in rotational on-call. Support peers during downtimes.

Dec 2007 – Apr 2008 · 4 mos · Mumbai Area, India

• Manage client's (Sony Erricson) web applications / services and production deployments.

Feb 2007 – Dec 2007 · 10 mos · Kolkata Area, India

• Solaris/Linux server installation/configuration/monitoring/maintenance and co-ordinate with other team members when required.
• Maintenance/troubleshooting of Solaris9/10 on Sunfire series servers.
• Implementation of Zimbra mail server, RT helpdesk, NFS installation, DNS servers on Linux.
• Backups using shell scripts/rsync.
• Upgrading of software and OS, patch management.
• Setup and configure the Apache, IIS webservers, MySQL.
• System process /cpu /disk usage and service monitoring 24x7 by Nagios.
• Setting up Unix/Linux labs for various project like Streaming, NMS
• System/network/application vulnerability assessment using various open source software’s.
• Work with the network team for linux based firewalls and routers eg: ipcop/sme. vlan implementations.
• Troubleshooting of any system and application related problems in the server.

Oct 2004 – Feb 2007 · 2 yrs 4 mos

• I had lead a team of 7 members to provide entire System and Network infrastructure support to Xponse. Our main objective was to implement new technologies as and when required and plan the network design and expansion.
• Work 24x7 during any crisis period.
• Vendor management for different hardware/software/Services, proper management of SLA’s.
• Major implementations include Mail Server (Postfix/Squirrel Mail) , DHCP server (Linux) with individual mac binding, Vlans with inter-vlan routing, Content filtering with Squid and Surf
• Control , Symantec Corporate edition antivirus implementation and Cisco routers and firewalls, Windows AD structure. I have also worked with VOIP switches.
• My routine work was to maintain Linux / Windows web servers based at remote locations. Configure and troubleshoot server problems, Apache, JBoss and IIS. Remote backup management with ftp and rsync, scripting with bash, working on mail related problems, MySQL
• related issues, and client end network problems were also looked after. Working with various control panels like Cpanel, Plesk and Ensim.

Jun 2004 – Sep 2004 · 3 mos

• Worked as web administrator, main responsibility to solve trouble tickets of clients across the globe. Server administration of Linux servers present at the various data centers at USA, Australia and Singapore.
• To solve any problem regarding web related issues in the servers present at the data centers.
• Solve problems regarding apache web server, dns, perl modules, php and MySQL.
• Working with cPanel, Plesk and Helm other than ssh to access the servers and working on the problems.
• Resolve any Trouble Ticket issued by DC or the clients.

Jun 2004 – Jun 2004 · 0 mo

• Worked as system administrator and supporting network administration at SECL, Bilaspur for ongoing project of Wipro Ltd (Infotech Group) on behalf of PECON INFOTECH LTD.
• Installation and maintenance Sun servers at various locations and maintaining network connectivity at GM offices in Chhattisgarh. Server monitoring, backup and performance tuning is part of my daily job responsibility. Disk and resource management.