Nikhita Jagota — Product Manager

I’m a QA Lead & SDET with 9+ years of experience in software testing, automation engineering, and delivering high-quality digital products. I specialise in building scalable automation frameworks using Selenium, Java, TestNG, Maven, and Jenkins, and driving quality processes that make releases stable, predictable, and user-focused.Over the last few years, I’ve also started leveraging AI-assisted testing practices from generating test scenarios, writing edge cases, analysing defects, improving traceability, speeding up documentation, to supporting PRD clarity. AI has helped me improve test coverage, accelerate RCA, and enhance collaboration between QA, Product, and Engineering.Across my roles, including my time at makeO (Toothsi) I’ve handled Product responsibilities, focusing on requirement clarity, user flows and shaping feature behaviour. This, combined with AI-enabled workflows, helps me contribute not just to quality, but to product outcomes.At Orufy (TestFlow), I combine QA leadership with PM-style responsibilities—improving workflows, refining features, analysing user behaviour, and ensuring quality is aligned with business and user needs.What I bring to the tableStrong hands-on experience with Selenium, Java, TestNG, Maven, JenkinsDesigning scalable automation frameworks (POM, Data-driven, CI/CD)AI-assisted testing for faster documentation, test generation, and RCALeading QA strategy, test planning, STLC, RCA, and release qualityClear communication with Product, Engineering, Design & Business teamsA problem-solving mindset with a focus on user experience and product reliabilityHighlights of my workAt makeO, handled Product workflows alongside QA - refining user flows, defining requirements, and supporting business teams.Reduced regression timelines through automation and process optimisation.Built a multi-layered Selenium automation suite for high-impact journeys.Developed an automated post-session NPS system to improve CX insights.At Orufy, contributed to TestFlow’s product workflows, leveraging both QA and AI-driven improvements.What I’m exploring nextOpen to opportunities where I can combine Quality Engineering, Automation, AI-driven testing, and Product Thinking:SDET | QA Lead | QA Manager | Automation Lead | Associate Product Manager

Stackforce AI infers this person is a SaaS-focused QA Lead with strong automation and AI-driven testing capabilities.

Location: Bengaluru, Karnataka, India

Experience: 11 yrs 6 mos

Skills

Qa Strategy & Test Planning
Automation Testing

Career Highlights

9+ years in QA and SDET roles.
Expert in building scalable automation frameworks.
Leveraging AI for enhanced testing efficiency.

Work Experience

Orufy

SDET & QA Lead (Consultant) (11 mos)

toothsialigners

Software Testing Manager/ SDET (3 yrs 7 mos)

Media.net

Technical Program Manager / Software Testing Lead (7 mos)

Quality Assurance Test Lead (1 yr 8 mos)

Just Dial

Software Testing Lead (10 mos)

Sr. Software Test Engineer (1 yr)

Software Test Engineer (1 yr 1 mo)

Guru Nanak Dev University, Amritsar

Assistant Professor in Computer Science (1 yr)

Assistant Professor in Computer Science (9 mos)

Education

Master’s Degree at Guru Nanak Dev University

BCA at DAV college

Nikhita Jagota

Product Manager

Bengaluru, Karnataka, India11 yrs 6 mos experience

Highly StableAI Enabled

Key Highlights

9+ years in QA and SDET roles.
Expert in building scalable automation frameworks.
Leveraging AI for enhanced testing efficiency.

Stackforce AI infers this person is a SaaS-focused QA Lead with strong automation and AI-driven testing capabilities.

Contact

Skills

Core Skills

Qa Strategy & Test PlanningAutomation Testing

Other Skills

A/B TestingAI toolsAI-assisted testingAgile & Scrum MethodologiesAgile DevelopmentAgile MethodologiesAgile TestingAnalytical SkillsAndroidAndroid TestingArtificial Intelligence for BusinessBug TrackingCI/CDChatGPTClickup

About

Experience

Orufy

SDET & QA Lead (Consultant)

Apr 2025 – Present · 11 mos

Lead the QA team, run daily standups, review test cases and bugs, and streamline the overall QA process.
Building a new SaaS Test Case Management product, driving research, defining end-to-end workflows, collaborating with designers, and writing clear PRDs.
Developed automation scripts using Selenium–Java–TestNG, improving test coverage and validating critical user journeys for the platform.
Validated human-in-the-loop AI workflows, ensuring AI-generated responses could be reviewed, rephrased, and tone-adjusted (professional vs friendly) before sending to users.
Designed reusable automation components and followed CI-friendly standards to support scalable testing.
Designed test scenarios for non-deterministic AI outputs, validating response quality using acceptance criteria rather than exact text matches.
Leveraged AI tools (ChatGPT, Gemini, Perplexity)for test case generation, RCA, documentation clarity, and accelerating product/content research.
Improved QA efficiency by refining review cycles, introducing structured regression planning, and implementing better test strategies.

SeleniumJavaTestNGAI-assisted testingCI/CDQA Strategy & Test Planning+1

Toothsialigners

Software Testing Manager/ SDET

Aug 2021 – Mar 2025 · 3 yrs 7 mos

Built a scalable Selenium–Java–TestNG automation framework, reaching ~80% coverage across high-volume B2C journeys.
Integrated automation suites with Jenkins CI/CD, reducing regression cycle time by 70% and improving release reliability.
Leveraged ChatGPT and GitHub Copilot for faster test case generation, RCA assistance, automation code suggestions, and documentation clarity.
Delivered structured QA dashboards and defect metrics in Jira, improving visibility for Product and Engineering teams.
Validated end-to-end Salesforce CRM workflows (leads, opportunities, orders, tickets) and in-house backend systems to ensure accurate data flow and stable integrations.
Tested and validated key product features including the rule-based chatbot and post-session NPS automation, ensuring correct logic and user experience.
Conducted functional, regression, and integration testing across customer journeys and backend workflows.
Collaborated with Product & Engineering for requirement clarity, edge-case identification, and user-flow validation, ensuring smooth and accurate releases.

SeleniumJavaTestNGJenkinsChatGPTAutomation Testing+1

Media.net

2 roles

Technical Program Manager / Software Testing Lead

Jan 2021 – Aug 2021 · 7 mos

Managed release timelines, ensured cross-functional alignment, and tracked delivery milestones.
Coordinated with Product, Engineering, and QA teams to deliver features within scope and schedule.
Implemented Agile practices, reducing sprint spillovers by 18% through better planning and retrospectives.

Quality Assurance Test Lead

May 2019 – Jan 2021 · 1 yr 8 mos

Led QA across web and mobile platforms, ensuring high-quality releases across AdTech products.
Took initiative in expanding automation adoption, enabling cross-platform test execution.
Reduced API testing time by 35% using Postman-based automated validation scripts.
Strengthened functional, regression, and backend testing processes, lowering post-release defects by 35%.
Collaborated with engineering & product teams to ensure requirement clarity and integration stability.

Just dial

3 roles

Software Testing Lead

Promoted

Jul 2018 – May 2019 · 10 mos

Partnered with Product Managers to align QA with feature priorities and release roadmaps.
Took ownership of test planning and strategy, ensuring complete coverage before releases
Conducted UAT (User Acceptance Testing) sessions with business stakeholders, improving release confidence.
Coordinated across teams to ensure quality control for live deployments, reducing post-release defects.