May 2024 – May 2025 · 1 yr · Amsterdam, North Holland, Netherlands · Hybrid

• Creating a platform for internal use at ABN AMRO Clearing Bank, in a complex, highly regulated and secure environment - hybrid cloud utilizing VMWare, AWS and Red Hat technologies like Ansible, RHEL, ACM, ROSA etc.
• Working on one-click bare metal deployments of OpenShift clusters for high performing, business critical applications.

Jan 2023 – May 2024 · 1 yr 4 mos · Utrecht, Netherlands · Hybrid

• Managing customer facing production AWS infrastructure and EKS clusters for the largest internet provider in The Netherlands with high resiliency and efficiency, delivering a strong digital platform. Implementing best practices and new ways of working for developers. Guidance and coaching on cloud architecture and implementations of new workflows, along with CI/CD optimisation.
• I mentored in the Discover Trainee program, where I was Project Manager for up and coming talent within VodafoneZiggo. Together, we delivered a framework for cost-optimisation in the cloud and worked with internal stakeholders to achieve a balanced outcome.

Aug 2019 – Dec 2022 · 3 yrs 4 mos · Arnhem, Gelderland, Netherlands

• Providing and maintaining internal AWS-based Kubernetes and OpenShift platforms for innovative development teams. Enabling new ways of working, including GitOps, and improving developer workflows with automation and consultation on best-practices.
• Day-to-day:
• Red Hat OpenShift (ROSA)
• Amazon EKS (Kubernetes)
• ArgoCD, Helm
• Machine Learning, Computer Vision & Data Science based in AWS
• Monitoring with Elastic Stack
• AWS CloudFormation, IAM, self-service
• Jenkins and Tekton for CI/CD
• Prometheus, Grafana
• Implementation of Security Tooling, Container Scanning and Reporting
• Pipelines as Code, Infrastructure as Code (GitOps)
• Lifecycle Management
• Upstream Open Source Contributions
• Languages:
• JavaScript
• Golang

Oct 2018 – Jul 2019 · 9 mos

• Backpacking in 🇯🇵 🇹🇼 🇲🇾 🇻🇳 🇸🇬 🇹🇭 🇧🇪 🇳🇱 🇩🇪 🇮🇹 🇬🇧 🇪🇸 🇷🇴 🇨🇿 🇭🇺 🇦🇹

Aug 2017 – Sep 2018 · 1 yr 1 mo

• Deeper level troubleshooting of cloud and software related issues, optimising Yardi Cloud environments for best performance, deploying and testing third party applications and Yardi products that are in development. A point person in the region for escalated issues of a more advanced nature.
• Experience with:
• Tripwire Enterprise
• SSRS + SSAS BI Deployments
• Teamcity Deployments on both Linux and Windows
• Kibana, Grafana for monitoring
• TFS
• Identified ways to optimise infrastructure usage for cost savings
• Microsoft Exchange Server
• CentOS / Red Hat Administration
• nginx Deployment as a reverse proxy and caching tool
• Single Sign On (Okta, ADFS, SAML tools)
• Custom Internal Service Troubleshooting
• Docker and Kubernetes Testing
• YardiOne Integration
• Yardi Elevate
• Powershell Scripting
• Writing documentation for new procedures

Jan 2016 – Jul 2017 · 1 yr 6 mos

• Configuring, supporting and troubleshooting Yardi Cloud environments
• Installing and configuring Yardi SaaS products
• Providing phone based Level 1 & 2 environmental support for Yardi customers
• Monitoring and responding to system alerts
• Maintaining and improving documentation
• Working on a global team and liasing with global counterparts
• Participating in an enterprise 24x7x365 support environment

May 2013 – Jan 2016 · 2 yrs 8 mos · Sydney, Australia

• Technical Support role covering a range of mobile and desktop computing technologies for both business and home customers. The scope of support includes supporting assorted Windows, Android, iOS and macOS systems, along with peripherals, with and without use of remote support technologies.

Jan 2013 – May 2013 · 4 mos · Surry Hills

• Outbound cold and warm-lead calls to raise money on behalf of high profile charities, including the RSPCA, PCYC and Kidzwish. Responsibilities include meeting sales targets, making a connection with cold leads and rapport building.