Apr 2020 – Oct 2022 · 2 yrs 6 mos · Bengaluru, Karnataka, India

• Asia Pacific , Africa & Latin America & Russia Region
• Automatic Deployment through IaC - Automatic Ops Capability (SD Process)
• Automatic Monitoring - Automatic Alarm & Monitoring Capability (ITR Process)
• Proactive Discovery Capability (BCM)
• Unified Configuration Management Capability (CMDB)
• Data-Based and Intelligent Ops Capabilities ( AIOps )
• Proved successful working within tight deadlines and fast-paced atmosphere. Exceeded goals through effective task prioritization and great work ethic.
• Drove operational improvements which resulted in savings and improved profit margins.
• Improved operations through consistent hard work and dedication.
• Leading planning and implementation of automation solutions in team Implemented Auto Chaos Engineering solutions for business continuity test Upgrade/installation/commissioning of Micro-services on Cloud. Deployment of micro-services using IaC (Infrastructure as Cloud).
• Performed Migration from a cloud VM to Container.
• Real-time Site monitoring, Real-time Alarm monitoring, Analyzing the errors and reporting.
• Analyze customer existing technology functions and define business requirements based on new platform/technologies.
• Managing service as a Service owner for AAL & Russia Region.
• Developed Service monitoring to enhance the user experience.
• Used coordination and planning skills to achieve results according to schedule. Increased customer satisfaction by addressing issues automation.
• Automated the manual works and repeating tasks using integrated StackStrom. Define Scope, solution offerings, creation of customer journeys and drive end- to-end technical solutions.
• Saved cost by implementing cost-saving initiatives that addressed long- standing problems.
• Awarded with Spot Award 2020.
• Awarded with Digital SRE Best Practices 2021.
• Awarded with SRE 2021 Award.
• Awarded with APRI Starlight Award Outstanding 2021.

Oct 2017 – Mar 2020 · 2 yrs 5 mos · Bangalore(WTC)

• Design and implement build, deployment, and configuration management Build and test automation tools for infrastructure provisioning.
• Handle code deployments in all environments.
• Monitor metrics and develop ways to improve.
• Execute complex Proof of Concepts (PoC) as a tool to finalize the technical evaluation and middleware components.
• Provide technical guidance and educate team members and coworkers on development and operations.
• Maintain day-to-day management and administration of projects.
• Document and design various processes; update existing processes.
• Improve infrastructure development and application development.
• Follow all best practices and procedures as established by the company.
• Take care of end to end infrastructure, which includes all setup deployments and monitoring.
• Work on the PCI and Non PCI environment.
• Participate in on-call schedule in the local timezone.
• Managed GitHub repositories and permissions, including branching and tagging.
• Improve the deployment process within AWS.
• Developing CI/CD roadmap and implementing the project.
• Good Command on Configuration Management tools like chef.
• Provision AWS infrastructure using Terraform.
• Perform scanning to Infrastructure and remediate the Vulnerabilities (Risk Management)
• Excellence Award Oct-2018
• Excellence Award Sept-2019
• Best Team Rakuten Rewards(Ebates)-2019

Mar 2017 – Oct 2017 · 7 mos · bangalore

• Engage and assist with changes on the applications.
• React to alerts and issues seen within the application.
• Assist with the setup and resolve issues for new partners using the applications.
• Check and monitor applications to ensure they are running as normal.
• Report on the activity on the application.
• Work with product and business teams to ensure that the application has a clear and correct use and future.
• Work with development teams to outline issues and help quickly resolve them as needed.
• Incident handling related to environment issues.
• Working on JBOSS, Apache and F5 load Balancer.
• Working on Splunk and creating Dashboard as per requirement.

Nov 2011 – Mar 2017 · 5 yrs 4 mos · bangalore

• Installation and Configuration of Weblogic 12C, Coherence, Ultra-ESB, HornetQ and ATG. Knowledge/configuration on F5 load balancer.
• Server Administration - Disk Cleanups, Log Rotation, etc.
• Environment troubleshooting.
• Incident handling related to environmental issues.
• Working as an operational lead.
• Played the responsibility for any kind of a critical incident in production.
• Configure and maintain the Nagios services.
• Create SSL Certificates and configure them on Weblogic servers.
• Cluster Management, Create Admin and Managed Servers.
• Performing backup and recovery when new technologies are being installed or upgraded. Tomcat, WebLogic, Splunk, cacti configuration and monitoring
• Application deployment and a bug fix in various environment
• WeBserver(Apache), DNS (bind) and Mail server(Postfix).
• Partition and space management file system management.
• Help the support team in for high incidents.
• Implemented no’s of automation script for vodafone.co.uk production support stability Created multiple shell scripts to avoid manual work, better performance, and error tracking. Patch deployment installation
• EAR, JAR, WAR, MDS deployment
• Build, release in a production environment
• Change management for any enhancement in production under L2 support
• knowledge of OAM/OVD servers.
• Working on various tools like- keynote, Omniture, Splunk, remedy, cacti.
• Content file system import,export-related task.
• Played the responsibility for any kind of a critical incident in production.
• Attending the war room for investigating the root cause of site failure along with several teams