Oct 2021 – Jul 2022 · 9 mos · Costa Rica

• I managed and configured AWS environments to ensure scalability, efficiency, and security across cloud infrastructure. I maintained and optimized Kubernetes clusters, monitoring their health and performance. I implemented observability with Datadog and Grafana to proactively detect and resolve issues. I managed CI/CD pipelines in GitLab to streamline deployments and developed Infrastructure as Code with Terraform and Ansible to automate and standardize environments.

Sep 2019 – Oct 2021 · 2 yrs 1 mo · Costa Rica

• I maintained and supported internal development and testing environments, ensuring stability and reliability. I developed RPM packages to automate upgrades and deployments, and used Ansible and Ansible Tower to streamline configuration and maintenance tasks. I managed GitLab pipelines, runners, and scans, and maintained Docker images to provide consistent, disposable environments for CI/CD workflows. I also delivered top-level technical support to premium customers, ensuring efficient and high-quality issue resolution.

May 2019 – Sep 2019 · 4 mos

• I managed automated deployments, maintenance, and upgrades of internal applications such as Bamboo, Bitbucket, Confluence, and Jira to support development teams. I assisted teams in integrating NexusIQ into their CI pipelines and provided guidance on CI/CD configuration and best practices. I also contributed to the rollout of company-wide standards and security best practices to ensure consistent and compliant development workflows.

Feb 2016 – May 2019 · 3 yrs 3 mos

• I analyzed, designed, and implemented technical requirements to integrate Equifax’s external-facing applications with SecureAuth IdP using identity protocols such as SAML, OAuth/OpenID Connect, and WS-FED. I maintained and supported a mission-critical, multi-region authentication platform deployed across five regions, ensuring reliability and high availability. I was also responsible for hiring, onboarding, and training new team members and vendors to support platform operations.

Jan 2014 – Feb 2016 · 2 yrs 1 mo

• I led the development of a new data warehouse using IBM DataStage to integrate data from systems such as HP PPM, HP Quality Center, and Maximo. I coordinated and monitored project progress to ensure timely and complete delivery while overseeing the design, implementation, and testing of new ETL processes. I was also responsible for data warehouse modeling and managing project and demand activities, including sprint planning, backlog grooming, retrospectives, and daily stand-ups.

Sep 2011 – Jan 2014 · 2 yrs 4 mos

• I maintained and supported HP PPMC and HP Quality Center environments, ensuring system stability and performance. I developed maintenance scripts and automated reporting processes to improve operational efficiency. I handled system monitoring and provided technical support to end users, resolving issues promptly. Additionally, I was responsible for hiring and training new team members to strengthen the support function.

Dec 2009 – Aug 2011 · 1 yr 8 mos · Costa Rica