Jun 2025 – Nov 2025 · 5 mos · Delhi, India · Remote

• Results-driven Account Manager with proven expertise in client relationship management, US staffing solutions, and revenue growth. Skilled at strategizing with cross-functional teams to deliver tailored staffing outcomes and exceed client expectations. Adept at securing renewals, identifying up-sell opportunities, and driving consistent account growth in competitive markets.
• Dynamic Business Development specialist with extensive experience in US staffing, client acquisition, and strategic partnerships. Proficient in market analysis, lead generation, and developing long-term business relationships that drive organizational growth. Demonstrated ability to maximize value for clients through innovative solutions and collaborative sales strategies.
• Working with direct clients: Pinnacle Group, Photon, Working with implementations partners like Infosys, UST Global, LTIMindtree through Vendor and with Fortune 500 clients like AMEX, BNY Mellon, Guy Carpenter, Rockland Trust, Ameriprise Financial, Broadridge, World Bank, Intuit, Truist through there direct vendor.

Feb 2024 – May 2025 · 1 yr 3 mos · New Delhi, Delhi, India · Remote

• Client Relationship Management: Build and maintain strong relationships with existing clients. Understand client hiring needs, business goals, and staffing challenges. Serve as the primary point of contact between the staffing firm and the client. Led US enterprise client engagement across IT consulting and talent solutions, partnering with major financial institutions.
• Supported hiring and solution delivery for Cloud, Data, and Cybersecurity functions.
• Developed trusted relationships with technology leaders, enabling consistent business growth and delivery alignment. Conduct regular check-ins with clients to ensure satisfaction with placements. Collaborated with procurement, vendor management, and hiring teams to fulfill talent needs under B2B agreements, including SOW and MSP-led models Business Development & Growth: Identify new business opportunities within existing accounts. Expand accounts by upselling staffing solutions(contract, contract-to-hire, direct hire, SOW). Negotiate contract terms, pricing, and service agreements with clients. Recruiting & Delivery Oversight: Work closely with recruiters to ensure candidate submittals align with client requirements. Provide feedback on submitted candidates and ensure a smooth interview process. Address and resolve any client concerns related to candidate performance or fit. Compliance & Reporting: Track and report key metrics such as candidate submissions, interviews, and placements. Monitor contract renewals and proactively discuss extensions with clients. Data-Driven Decision Making: Experience tracking KPIs like submission-to-hire ratios, revenue growth, and client retention rates Proficiency in CRM tools (Bullhorn,Salesforce,Pipeliner) and vendor management systems(VMS) Analytical mindset to optimize staffing strategies based on client hiring patterns Organizational & Multitasking Skills:
• Currently Handling-WellsFargo, CitiBank, Google, GigaPower and Freddie Mac for their end to end hiring

Dec 2020 – Feb 2024 · 3 yrs 2 mos · Noida, Uttar Pradesh, India · On-site

• Account Management & Business Development • Drove account growth and new business, boosting repeat client rate by 30%. • Onboarded major clients: Lucid Motors, IKEA, Delta Airlines, Samsung, National Instruments. • Engaged senior stakeholders to secure new opportunities; awarded Best Manager (2021). Sales & Leadership Led a 5-member sales team across full sales cycles, lead generation, and market mapping. • Managed end-to-end B2B sales and operations. • Supported RFP/RFI documentation and onboarding for RPO implementations across North America and Canada. • CRM, VMS & Processes • Skilled in Salesforce, HubSpot, and VMS platforms (Beeline, Fieldglass, VectorVMS). • Supported RFPs/RFIs for TD Bank, UBS, NetApp, HSBC. • Industry Engagement • Represented company at CWS, NMSDC, ProcureCon events. • Partnered with TCS and Cognizant for enterprise project delivery. • Spearheaded client expansion and new business acquisition within RPO setups for Fortune 500 clients. • Partnered with program leads and HR stakeholders to structure tailored RPO delivery strategies. • Managed end-to-end staffing within RPO/MSP environments for clients like Lucid Motors, IKEA, Delta Airlines, and Samsung.
• Implementation Partner worked with: TCS, Cognizant and Infosys
• Handling Accounts-Lucid Motors (Eastridge), IKEA (RandstadSourceright), Nikola Motors, Karma Automotive (Direct), Delta Airlines (Agile1), Samsung (Eastridge), National Instruments (Emerson) for their end to end recruitment. Implementation Partners worked with: TCS
• Currently filling out RFPs of TD Bank(Canada, Direct), NetApp(Magnit), UBS (Hays), ICBC, HSBC Bank (Global RFI, Direct)

May 2018 – Dec 2020 · 2 yrs 7 mos · Greater Delhi Area · On-site

• Client Relationship and Account Management: Proficient in nurturing relationships with both existing and new clients, dedicated to delivering exceptional service and value. Managed teams of up to 8 salespeople, including Business Development and Account Managers. Additionally, successfully oversaw a team of 7 IT Inbound sales professionals, ensuring productivity and success. Proven track record in farming and generating new business from existing clientele, instrumental in expanding client base. Negotiated and executed B2B contracts, ensuring compliance, pricing alignment, and service delivery across multiple client locations. Actively engaged in IT sales for our in-house Identity and Access Management (IAM) product, contributing to its success. Drove new business growth for a B2B SaaS platform by identifying and closing strategic partnerships with mid-market and enterprise clients. Qualified leads through targeted outreach, account-based marketing, and relationship building across key verticals. Strong proficiency in lead generation, account mapping, and targeting specific domains and geographies to drive business growth. Managed the end-to-end sales operation, from prospecting to closing deals, independently and efficiently. Played a pivotal role in business planning, management, and execution of all (B2B) processes within my teams. As a partner of SailPoint, Oracle, and SecureAuth, actively contributed to bringing in new clients in the Identity and Access Management (IAM) space.

Mar 2016 – May 2018 · 2 yrs 2 mos · New Delhi, Delhi, India · On-site

• Client Relationship and Account Management, Business Development, Team Leadership, Strategic Planning, Client Acquisition and Onboarding, New Business Development, Networking and Event Participation, CRM Proficiency, End-to-End Sales Operations, Market Research and Talent Acquisition, Talent Acquisition and Recruitment, B2B Process Management, Client Engagement. Successfully managed end-to-end B2B sales and staffing operations, building long-term relationships with enterprise clients across multiple sectors. Drove B2B engagement strategies that led to a 30% increase in repeat business from Fortune 500 clients. Collaborated with procurement, vendor management, and hiring teams to fulfill talent needs under B2B agreements, including SOW and MSP-led models. Negotiated and executed B2B contracts, ensuring compliance, pricing alignment, and service delivery across multiple client locations. Partnered with B2B clients to identify talent gaps and deliver tailored staffing solutions, improving client retention and consultant utilization. In my professional journey, I have achieved several noteworthy milestones, including: Successful onboarding of multiple direct clients in a span of 2 years, featuring prominent organizations such as Viz-a viz KAYAK, Windham Brannon, Cubist Systems, Cheshire Impact, Basis Technologies, Factor75, Maine Pointe, LabVantage, Magnet360, Pico Trading, TuneCore, and Virtu Financial.
• Implementation Partners worked with: Deloitte. TCS.
• Notable achievement in the acquisition of MSP client Federal Reserve Bank of New York, adding to our distinguished clientele.
• Handling accounts-Federal Reserve Bank of New York(Magnit)

Jul 2011 – Mar 2016 · 4 yrs 8 mos · Noida, Uttar Pradesh, India · On-site

• Sales and Client Development: Proficient in generating sales and driving business through effective client development strategies.
• Account Management and Closure: Demonstrated ability in account management and successfully closing business deals.
• Tier 2 Client Handling: Experienced in handling Tier 2 clients, with a history of collaboration with prominent organizations such as Randstad, Modis, Insight Global, Robert Half Technologies, and Judge Group.
• Client and Consultant Relationship Management: Skilled in managing client and consultant relationships to ensure optimal collaboration and service delivery.
• New Client Acquisition: Proactive in initiating and establishing relationships with new clients through effective email and phone outreach.
• Employment Agreement Negotiation: Accomplished in negotiating terms of employment agreements while adhering to budget constraints.
• Full Life Cycle Staffing: Proficient in full life cycle staffing and recruiting, with the ability to manage multiple positions concurrently.
• Candidate Relationship Building: Established and maintained candidate relationships and pipelines, demonstrating the ability to self-manage multiple positions from sourcing to closing.
• Online Talent Acquisition: Hands-on experience in headhunting talent from various job portals such as Dice, Monster, Career Builder, and Corp-Corp.
• Contractual Expertise: Extensive background in hiring consultants (US Citizen/Green Card Holder or Permanent Resident/EAD/H1B) on different payroll bases, including W2, C2C, and 1099.
• Key Competencies:
• Vendor Management
• Human Resource
• IT Consulting
• Business Development
• Talent Acquisition
• Account Management
• Team Leadership
• Bench Sales
• Team Collaboration
• Employee Relations
• Training and Development
• Contract Negotiation
• This concise profile highlights my diverse skill set and experience in the field, emphasizing my ability to drive sales, manage clients, and recruit top talent across various domains.

Dec 2010 – Jul 2011 · 7 mos · Gurugram, Haryana, India

• Handling all the service related issues like billing, network, plan etc for Sprint Telecom customers in US.

Oct 2008 – Nov 2010 · 2 yrs 1 mo · Goa · On-site

• Brand development, Developed brand strategy and statistics systems.
• Advising new businesses on formation of corporations and business structures.
• Strategic Consulting, including business plan & sales strategy development.