Jun 2021 – Nov 2021 · 5 mos · On-site

• Mapped end-to-end order-to-activation journey across product portfolio to identify efficiency gaps; enabled leadership to streamline onboarding and redeploy 15 hours per week of analyst bandwidth
• Analysed early-life churn to diagnose store-level incentive gaming and knowledge gaps, reducing Day-30 churn by 37% and saving six hours per week via automated reporting

Aug 2019 – May 2021 · 1 yr 9 mos · On-site

• Recognized as top 1% performer (1 of 3 in 170; only analytics member) for outsized impact on product and analytics initiatives
• Advised C-suite on geo-prioritization strategy for Airtel Black rollout using market sizing and cost structure analysis; drove 1M+ activations (3.6M connections) and achieved ~US$10M monthly revenue uplift
• Owned data transformation initiative by scaling Tableau across product teams; enabled real-time performance visibility and freed up 100+ hours per week for redeployment toward strategic priorities

Mar 2019 – Aug 2019 · 5 mos · On-site

• Developed a predictive model to segment accounts by payment risk; improved cash predictability and saved 50 hours per week across team of five
• Engineered machine learning solution to forecast claim-related inbound volume; informed call-center staffing strategy with potential to reduce costs by US$7M annually

Jul 2017 – Feb 2019 · 1 yr 7 mos · On-site

• Only member of 11-person intake fast-tracked to Senior Business Analyst; awarded Rising Star Award for exceptional performance
• Designed and implemented deep learning framework (LSTM) to predict heart attack in next 30 days based on patient's medical history; potential annual revenue upside of US$12M
• Built privacy-compliant automated system to integrate Adobe clickstream data with internal analytics; created unified user journey map and cut process time by 80%

Jun 2016 – Aug 2016 · 2 mos · Ghaziabad, Uttar Pradesh, India · On-site

• Worked under the supervision of the Principal Scientist, Mr. Anup Rai.
• Implemented Visible-Thermal Image fusion and Image stitching (Panorama creation) using OpenCV 2.4.13.0 (C++) in the Battlefield Surveillance System (BSS) for the Indian Army
• Mentored a junior on his project of Image classification using Machine Learning (K-means)
• Performed exhaustive research on Visible-Thermal Image Fusion techniques

Dec 2015 – Jan 2016 · 1 mo · Gurugram, Haryana, India · On-site

• UrbanClap (www.urbanclap.com) is a mobile marketplace for local services. They help customers find and hire the right service professionals for their needs.
• Acquiring service professionals from a wide spectrum of fields. Bringing onboard 40 professionals; generating a database of over 50 in a month.
• Analysing Market trends for a specific set of services, Organizing user data, helping the service professionals come onboard and building a strong base of trust at ground level for good business relationship in the future.

Jun 2015 – Sep 2015 · 3 mos · Gurgaon, India · On-site

• DIKY believe that when you are matched with things which complement your personality, the relationships are easier, better and stronger. DIKY is a reverse social network where your friends and family can vouch on what makes you Special. We just use those specialties to match you better, with "people and brands as special as you".
• My responsibilities at DIKY -
• Designing and managing the website
• Analysis of traffic to website and blog using Google Analytics
• Content marketing - Publishing posts for the blog

Jul 2014 – Aug 2014 · 1 mo · Gurugram, Haryana, India · On-site