Aug 2023 – Dec 2024 · 1 yr 4 mos · Bengaluru, Karnataka, India · On-site

• Responsibilities:
• Managed deliverables across seven distinct Platform Engineering teams, including DevOps, SRE, DBA, Tooling & Automation, NOC, DataInfra, DataPlatform, and BI teams.
• Offering Infrastructure and Data as Platform Services to be consumed by multiple business units within OLA (Ola Mobility, Ola Electric, Ola Money, and Silicon).
• Achieved a 40% reduction in cloud infrastructure costs (including 3rd party software like observability stack) within 6 months.
• Designed and executed a cloud migration strategy, shifting stateless microservices, data stores, and data platforms from public cloud providers (Azure and AWS) to a private cloud, saving millions.
• Key Projects:
• Cost Management & Optimization
• Cloud Migration Forecast and Execution
• Platform Reimagine: A key initiative focusing on reducing tech debt and revamping the tech stack.
• Other Initiatives:
• Migration from Mesos to Kubernetes.
• CI/CD Pipeline Optimization using ArgoCD.
• Database optimization and Open Table Format adoption (Hudi & Iceberg).
• NewGen Hadoop system deployment, OLAP (ADX to CrateDB) migration.
• Transition from Oozie to Airflow.
• Implemented Data Governance (including data observability and data lineage).
• Operational Efficiency program (capacity planning, error budgeting, SLA tracking, RCA).
• Leadership & Stakeholder Management:
• Led teams to establish best practices, reusable architectures, and the adoption of cloud-agnostic, open-source platforms.
• Key player in earning certifications such as RBI, PCI, SOX, and GDPR.
• Built and maintained strong relationships with key stakeholders, including C-suite executives, clients, and vendors.
• Additional Responsibilities:
• Hiring, appraisals, retention, and promotion cycles

Apr 2019 – Aug 2023 · 4 yrs 4 mos · Bengaluru, Karnataka, India · Hybrid

• Platform Engineering (Traffic/Edge & Observability):
• Led a team of developers, architects, and engineering managers in building an efficient, cost-effective, modern routing stack, enabling multi-cloud application deployments. The next-gen traffic routing, orchestration, and delivery platforms include multi-CDN, proxies, load-balancers, service discovery, and service mesh.
• Integrated Observability (Logs, Metrics & Traces) across all traffic hubs, including CDN, DNS, LB (Layer 4 & Layer 7), and API Gateway, providing full transparency and monitoring capabilities.
• Marketplace Operational Excellence & SRE Team:
• Spearheaded major initiatives including Cost Optimization across Walmart, saving millions by reducing wastage, improving Observability (metrics, logs, and traces), implementing One-Click Disaster Recovery (DR), enforcing gates (e.g., code coverage), promoting container adoption, streamlining CI/CD, managing Incident Response and Root Cause Analysis (RCA), and defining SLIs & SLOs for APIs.
• Developed a Maturity Metric Microservice to automatically determine the maturity of applications and offer tailored recommendations to improve app maturity.
• Led the creation of a scaffolding-based platform codebase for developers to quickly build microservices with pre-integrated functionalities.
• Expertise:
• Proven leadership and expertise in SRE methodologies and best practices, with a successful track record of managing high-performing engineering teams.
• Ensured high job satisfaction within the team, resulting in achieving the top spot in the Annual Employee Survey (AES), while also maintaining a strong diversity ratio of 30:70 (male to female).
• Tech Stack:
• Edge/CDN Platforms, Network and Systems Engineering, Site Reliability (application, systems, network, and code), Scaling for Performance, Software Load Balancers (Layer 4 and Layer 7), DNS, Terraform, Salt, Consul, NSQ (pub-sub).

Nov 2015 – Apr 2019 · 3 yrs 5 mos · Bangalore, India

• Led a complex initiative to overcome global management challenges across multiple business units and time zones, ensuring seamless collaboration and delivery.
• Responsible for building an Observability & Release Engineering platform designed for use by application teams, enhancing visibility and deployment efficiency.
• Managed one of the largest Elasticsearch clusters for the triaging of customer security incidents, contributing to critical incident response and resolution.
• Contributed to FireEye’s security products (Email, Network, Endpoint threat protection), as well as the FireEye Helix platform, strengthening security capabilities.
• Provided technical leadership to the Metrics Insights Data Platform team, delivering transparent metrics on service performance, availability, and the financial impact of service interruptions.
• Set the strategic direction for the SRE team, developing a common and reusable framework for the developer community, enabling faster, high-quality software delivery for both on-premises and cloud deployments, supporting key business capabilities.
• Tech Stack:
• Cloud Infrastructure: AWS, VMWare/VSphere
• Orchestration & Containers: Kubernetes, Helm, Spinnaker, ECS/EKS, Docker
• Automation & Configuration: Jenkins, Puppet, Ansible, Terraform, Packer, Consul
• Monitoring & Observability: Nagios, Alerta, PagerDuty, TICK Stack/InfluxDB, Graphite/Grafana
• Logging & Security: Fluentd, Fluentbit, Kafka, EKL Stack (Elasticsearch, Kibana, Logstash), FireEye security products (Email/Network/Endpoint threat protection, FireEye Helix)

Jan 2014 – Oct 2015 · 1 yr 9 mos · San Carlos

• Led and executed the technical strategy, architecture, and product design, overseeing the engineering organization to ensure alignment with business objectives.
• Spearheaded the cloud buildout and migration initiative, also transitioning the existing on-premise system to a hybrid model (AWS + firewall). Established a robust AWS infrastructure and hybrid cloud setup, ensuring seamless integration and enhanced scalability.

Jun 2013 – Dec 2013 · 6 mos · San Francisco Bay Area

• Black Box Project: Intel TV/ Setup box.
• Led the Build and Release engineering efforts for Intel Media, focusing on optimizing the software delivery process.
• Specialized in managing and scaling large-scale Scala projects, ensuring smooth and efficient deployment pipelines.

Apr 2012 – May 2013 · 1 yr 1 mo · Rochester, New York Area

• Led projects, including Centralization of Data Quality on Public Records and ERD (Entity Resolution & Deduplication).
• One particularly interesting initiative involved redesigning a black-box system, focusing on reassigning weights to various attributes for enhanced accuracy and performance in data quality assessments.

May 2011 – Apr 2012 · 11 mos · Louisville, Kentucky Area

• ePharmacy (RightSource MailRX)

Jun 2010 – May 2011 · 11 mos · Greater Chicago Area

• BCS-SOA (Implementation of WSO2 Framework)

Dec 2008 – May 2010 · 1 yr 5 mos

• FDM-DO Integration and SAGE Automation