Manika Jain

QA Manager

Gurgaon, Haryana, India15 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Test Automation and Quality Assurance.
Proven leadership in managing QA teams.
Strong background in mobile and web application testing.

Stackforce AI infers this person is a Quality Assurance expert in the SaaS industry with strong mobile and web testing capabilities.

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Skills

Core Skills

Test AutomationQuality AssuranceMobile TestingTesting

Other Skills

Agile MethodologiesAgile methodologiesAppiumAutomated Software TestingBackend component managementCCompatibility TestingCustomer Care Service Panel testingCustomer ServiceDeal component managementDefect TrackingDefect trackingEnd to end testingEnglishFunctional Testing

About

Experience in Test automation frameworks, Requirement Gathering, Formulation of Test Plans, Test Cases and Test Scripts based on the User Requirement, Design, and Use Case documents for Integration, Regression, Functional, Backend and User Interface Testing. Automation on Web & Mobile Using Various Automation tools. Knowledge of Agile and Scrum methodologies and impact on QA/testing roles. Successful in partnering with leaders to define vision, transformation roadmaps and business participation work plan methodologies. Technical Expertise: # Testing: Manual/Database/Blackbox/Integration/Web/API testing/automation/Mocking tools/Selenium /TestNG/Performance/Load # Database: Oracle, MySQL, Mongo DB # Operating Systems: Windows,Unix/Linux, Mac OS # Quality Management Tools: Jira, Bugzilla. # ETL Tool: Oracle data Integrator. # Sound knowledge of OOPS, Software Engineering,JAVA concepts

Experience

15 yrs 3 mos

Total Experience

3 yrs 9 mos

Average Tenure

5 yrs 8 mos

Current Experience

Paytm

2 roles

QA Manager

Promoted

Apr 2022 – Present · 4 yrs 1 mo · Gurugram, Haryana, India · Remote

Developed and maintained project plans, timelines and roadmaps for multiple projects.
Managed a team of 5 + QA engineers For App(iOS & Android), Backend and Automation to ensure timely delivery of technical solutions.
Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Provided technical guidance to other team members on automation practices and procedures.
Created user stories, acceptance criteria, test cases in collaboration with product management team members.
Established tracking mechanisms for tasks, bugs, issues throughout the product lifecycle.
Monitored project performance metrics including cost, schedule, scope change requests and quality assurance plans.

Test automation frameworksRequirement GatheringTest PlansTest CasesTest ScriptsAgile methodologies+6

Senior QA Lead

Aug 2020 – Mar 2022 · 1 yr 7 mos · Gurugram, Haryana, India · Remote

Nearbuy.com

2 roles

Principal Test Engineer

Promoted

Apr 2018 – Aug 2020 · 2 yrs 4 mos · Gurgaon, India

Leading the testing team at nearbuy.com for mobile application across platforms(iOS & Android), mobile site and website. Along with it managing different backend components from discovery till transaction flow, marketing tool and customer service tool.
➲ Analyzing and collecting requirements, idea brainstorming with PM.
➲ Responsible for guiding QA team to make sure everyone starts automating some part of apps.
➲ Regular KT for QA and development teams on QA tools like Charles , in order to make sure Development and testing goes smooth.
➲ Test Case writing and defect tracking
➲ Test data creation, environment setup.
➲ Preparation of End to End flows for User Acceptance Testing.
➲ Ownership of Major or Any Dot Releases from QA team.
➲ Providing a liaison between testing, development and product teams to discuss objectives, issues, and plan.
➲ Have regular discussions/feedbacks from the testing team to understand the application health.
➲ Performing RCA of defects.
➲ Team level Knowledge Transfer sessions.
➲ Providing support for big promotion days/nights.

Mobile application testingBackend component managementTest Case writingDefect trackingUser Acceptance TestingMobile Testing+1

Senior Test Engineer

Sep 2015 – Mar 2018 · 2 yrs 6 mos · Gurgaon, India

Responsibilities in this project include:
Handling the components alone and independently
Have complete knowledge of deal component i.e from deal creation till deal goes live.
Knowledge on Payment system i.e how payment is done to merchants through SAP on weekly basis.
Mentoring new comers and give them proper KT sessions and help them to groom.
UAT, and implementation
Processing the data for the test through unix and cross verifying in mysql or mongoDB
Performing White Box and Black Box testing.
Execute end to end testing.
Handling the data and configure that data acc. To the application.
Estimating the efforts for the creation/modification of test cases.
Creating new Test Scripts for manual Test Cases. Documenting the new updates\ functionalities in the application.
Performing Peer Review of the test scripts.

Deal component managementPayment system knowledgeUATTest data creationEnd to end testingQuality Assurance+1

Snapdeal

Senior QA Engineer

Apr 2014 – Sep 2015 · 1 yr 5 mos · New Delhi Area, India

Project Title – Snapdeal – Customer Care Service Panel / External Communication mailer component
Role – Team Member
Everyone aware about the company Snapdeal.com and it’s e-commerce domain.
Responsibilities in this project include:
Key member for testing the new changes and implementation on customer care panel.
Majorly involved in new releases on production.
Perform end to end testing of the functionality
Creating test data, test cases and execute test scripts
Performing white box, black box, integration testing, regression testing and sanity testing
Providing UAT to the stakeholders.
Recently was solely responsible in migration of existing CC panel (for ticketing zendesk was present )to new salesforce UI
Mentored new members in the team and was responsible to lead team