Vipul Mittal

Lead ML Engineer

Hyderabad, Telangana, India18 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in developing large language models for enterprise applications.
Proven track record in machine learning engineering and team leadership.
Strong background in natural language processing and computational linguistics.

Stackforce AI infers this person is a SaaS expert with a focus on machine learning and natural language processing.

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Skills

Core Skills

Large Language Models (llm)Natural Language Processing

Other Skills

AlgorithmsC#C++Computational LinguisticsComputer ScienceData StructuresEclipseJavaMachine TranslationPerlSoftware EngineeringWeb ApplicationsWeb DevelopmentWeb Services

Experience

Servicenow

4 roles

Senior Manager, Machine Learning Engineering (CoreLLM)

Promoted

Jun 2025 – Present · 9 mos

Currently involved with the development of ServiceNow’s core large language models—both proprietary and open-source—in collaboration with ServiceNow Research, enabling AI-driven capabilities across the Now Platform.
My team deliverables include:
NowLLM*: A family of proprietary LLMs optimized for ServiceNow use cases, serving as the core reasoning engine behind AI features used across our production environment.
https://www.servicenow.com/docs/bundle/xanadu-intelligent-experiences/page/administer/now-assist-platform/reference/now-llm-model-updates.html
Leading the team responsible for building various frameworks for LLM evaluation, sft/dpo data generation, training pipeline etc
Built in-house LLM evaluation framework from scratch, to fill the gap from other frameworks. It is being used heavily by various internal teams to evaluate/benchmark checkpoints in all aspects/tasks. Currently supports 100+ industry benchmarks and 50+ internal benchmarks.
Identify model weaknesses and improve with model alignment.
Synthetic data generation for model improvement and evaluation.
Building framework(using LangGraph/LangChain) for synthetic data generation/evaluation and various other tasks, which is used for model fine tuning and model optimization.
Apriel Models (Open Source ):
Apriel-5B-Instruct *: A lightweight, instruction-tuned model designed for general enterprise tasks.
Apriel-Nemotron-15B-Thinker *: A high-performance reasoning model developed in collaboration with Nvidia, optimized for structured and unstructured enterprise workflows.
https://huggingface.co/collections/ServiceNow-AI/apriel-67f875b85ebbf40d965f00e5

Large Language Models (LLM)Machine TranslationComputational LinguisticsNatural Language ProcessingData StructuresC+++3

Manager, Machine Learning Engrg Mgmt

Nov 2021 – Jun 2025 · 3 yrs 7 mos

Staff Machine Learning Engineer

Nov 2021 – Jun 2022 · 7 mos

Senior Machine Learning Engineer

Aug 2018 – Oct 2021 · 3 yrs 2 mos

Factset systems india pvt. ltd

2 roles

Associate Team Lead - Engineering

Jul 2012 – Aug 2018 · 6 yrs 1 mo · Hyderabad, Telangana, India

Leading the Web scraping, web development efforts in Hyderabad team comprising 5 members. Since June 2013, I've started managing two direct reports. The new responsibilities include looking after their projects, appraisals/reviews and other administrative stuff.

Senior Machine Learning Engineer

Mar 2011 – Aug 2018 · 7 yrs 5 mos · Hyderabad, Telangana, India

My day to day work processing large amount of financial data and build tools to make sense out of it. It involves text classification, information extraction, data cleaning.