Nov 2022 – Nov 2025 · 3 yrs · Delhi, India · On-site

• Project: ADVAIT (Advanced Analytics Platform)
• Coordinated with NIC, GSTN, and ACES-GSTN to streamline GST data integration into ADVAIT.
• Facilitated infra provisioning and procurement across SIT, UAT, Dev, Prod, and DR environments with the SI team.
• Acted as liaison between CBIC and vendors to resolve technical issues and meet project timelines.
• Created UAT SOPs and test cases, improving testing efficiency by 95%.
• Reviewed SRS and design documents for ADVAIT 2.0, enhancing requirement accuracy by 80%.
• Led coordination on testing (load, performance, functional), infra changes, firewall/VPN access, and certificate implementations.
• Maintained inter-dependency trackers, supported data issue resolution, and prepared reports/presentations for key stakeholders.
• Built data models and conducted integration testing, improving solution accuracy by 95%.
• Project: CBIC’s IT Initiatives (ICEGATE)
• Drafted BRDs and solution documents for new requirements by engaging stakeholders (GSTN, ECCS, SEZ).
• Aligned development efforts with timelines through coordination on estimations, WBS, and issue resolution.
• Defined UAT scope and acceptance criteria; tracked vulnerabilities and ensured closure before go-live.
• Maintained project and issue trackers, and resolved operational challenges including risky exporter refund issues.
• Supported documentation and reporting for internal reviews and external governance bodies

Jul 2022 – Oct 2022 · 3 mos · Noida, Uttar Pradesh, India

• Worked with technical queries related to banks like Yes Bank, Equita’s.
• Gathering information from various stakeholders to document business requirements.
• Building and maintaining relationships with stakeholders and leading commercial negotiations and
• agreements of contractual terms with new intermediaries
• Working closely with other product teams to deliver a comprehensive, integrated and high-quality
• banking relationship for our clients
• Understanding of software development process and components of the software, frontend, backend, APIs, Databases, etc.

Dec 2020 – Mar 2022 · 1 yr 3 mos · Noida, Uttar Pradesh, India

• Developed Functional Specification Documents (FSDs) in collaboration with design and development teams to ensure alignment with both business needs and technical requirements.
• Designed and managed project delivery roadmaps using Agile methodology, resulting in a 50% improvement in project efficiency.
• Led product testing efforts with QA teams—reviewed and verified test cases to ensure quality deliverables, leading to a 70% reduction in defects.
• Conducted product training and live demos for stakeholders to enhance understanding and drive product adoption.
• Managed project workflows via Jira, including raising tickets and tracking progress to maintain alignment between business objectives and tech solutions.
• Reviewed and validated UAT test cases and scenarios alongside end users to ensure thorough and effective testing coverage.

Jan 2019 – Jul 2020 · 1 yr 6 mos · Gurgaon, Haryana, India

• Project: Autopilot (To reduce human efforts through machine learning and AI models)
• Contributed to the development of the desktop automation tool "Autopilot" by gathering requirements from the stakeholders and developing BRD (Business Requirement Document) for the project.
• Developed detailed Functional Requirements Documents (FRD) to define the product's functional specifications.
• Engaged in the thorough collection and definition of business requirements for effective implementation with project needs.
• Managed issues and fostered collaboration within the team to conduct Root Cause Analysis (RCA).
• Facilitated product testing alongside the QA team to ensure thorough verification of test cases.
• Lead project delivery and effectively communicated project timelines to stakeholders for project governance.
• Analyzed data science models and python scripts for reporting of the tool at several instances for performance testing.

Jun 2016 – Aug 2016 · 2 mos · Delhi, India

• Worked in the project of Android Development
• Creating various Android Apps
• Error Detection and Resolving Techniques