Feb 2015 – Aug 2016 · 1 yr 6 mos · Bengaluru Area, India

• Working as Linux Platform Administrator and taking care of production and non-production server environments, also working in Planned and unplanned events.
• Incident, Request and Change Management.
• Managing more than 1000 servers running different flavors of Linux OS.
• Responsible for ensuring maximum uptimes and performance of PaaS offering, IPcenter
• Monitoring using Nagios
• Troubleshooting the OS and product related issues.
• Debug and correct technical issues with Web servers, mail servers, and database servers.
• Working with Open source projects like Nagios, RT, jasper, alfresco, jasper.
• Apache and Tomcat Application server Administration.
• Managing the servers in cluster setup.
• IPMI, KVM usage.
• Configuring the NFS servers.
• Working in Coordinating with different teams in ITIL environment.
• Bash shell scripting.

May 2013 – Feb 2015 · 1 yr 9 mos · kochi,Kerala

• Working as a System Engineer (Tier 2) in Admin-Ahead Server Technologies and providing Level 2 Technical Support to international webhosting clients; and undertaking system administrator work in Linux and Windows servers. The most of the issues are related to the Plesk and cPanel control panels for Linux and Windows which use the webservers like Apache and IIS. The highlights of the same are
• Providing L2 support to our clients.
• Experience in Linux / Windows server administration.
• Advanced cPanel / WHM knowledge and experience in handling webhosting control panels like Plesk and cPanel .
• Experience in server migration (cPanel to cPanel, cPanel to Plesk).
• Knowledge in Virtuozzo(Virtualization Platform).
• Knowledge in Perl and Bash scripting.
• Handling basic tickets and answering technical and sales based queries via live chat for different webhosting clients.