Aug 2016 – Apr 2021 · 4 yrs 8 mos · New Delhi Area, India

• Heading Business Operations,expansion & planning for all operational cities at Rentomojo & working on projects for organisational scalability productivity driven workforce management & system/process development for seamless & complete business operations

Mar 2015 – Jul 2016 · 1 yr 4 mos · New Delhi Area, India

• Heading new initiatives & Business/Operations Strategy PAN india for Tinyowl/Runnr (acquired by Zomato), taking care of Planning, execution and building services which can be profitable for the business,Headed North setup & expansion of business for TinyOwl(acquired by Runnr)

Feb 2013 – Jan 2015 · 1 yr 11 mos · Gurgaon, India

• Delhivery provides fulfillment services to sellers, e-retailers, e commerce players where in we handle the entire cycle of procuring of goods to handing it over to courier partners for delivery to end customers. I handle operations for the fulfillment services, heading the operations engineering/planning & Quality Assurance team. Preparing SOP's, ensuring 100% success in audits, minimizing Turn around Times by improving processes, re engineering operational SOP's, Layouts etc, building custom/complex solutions for clients.Handling Client Integrations in terms of Operational & System fitment into the ecosystem, Also, owning the role of Product Manager to define requirements for Technology team to build on from the view point of operations & Bussiness priorities

Jul 2011 – Jan 2013 · 1 yr 6 mos · New Delhi Area, India

• I was part of Planning & Engineering, responsible for operational planning, developing SOP's, Working on key acquisition projects,manpower modelling, process audits, Layout Engineering, Conducting training program for operations on best practices, new processes and systems being released across FedEx across the globe

Jun 2010 – Jun 2011 · 1 yr · New Delhi Area, India