Nov 2022 – Present · 3 yrs 4 mos · Hyderabad, Telangana, India · On-site

• Track Management, Agile Coordination, and Cross-Team Leadership in Development
• Conduct daily Scrum calls to monitor sprint progress, unblock developers by coordinating with Product Managers, UX designers, and suggesting appropriate technical contacts to junior team members, fostering efficient agile delivery.
• Host retrospective meetings focusing on workflow analysis, script performance, and backlog identification. Lead efforts to rectify backlogs and optimize sprint outcomes.
• Provide ongoing support to various business units (BUs) during module integration. Assess new feature requests for feasibility and product value, incorporating approved features into upcoming releases to enhance product offerings.
• Conduct feature spiking activities to evaluate feasibility and identify optimal implementation approaches, facilitating informed technical decisions.
• Actively contribute to feature development and resolve customer cases and defects, ensuring high customer satisfaction and product reliability.
• Monitor daily inflow of customer case tasks and defects, assigning them strategically to team members based on expertise and workload balance to accelerate resolution times.
• Lead daily build and release management for multiple Git branches shared among five cross-functional teams. Monitor build and automated test results early each morning to ensure stability and functionality; promptly investigate and assign issues to responsible developers, maintaining high development velocity and quality.
• Facilitate weekly branch merges into the release branch by enforcing strict quality controls—no test failures or performance regressions—and coordinate smoothly across teams to ensure seamless integration and delivery.
• Serve as a pivotal communication bridge among stakeholders including technical teams, PMs, and business units, ensuring synchronization, risk mitigation, and continuous improvement in release and sprint processes.