Adithya Pallapothu Radha

DevOps Engineer

Hyderabad, Telangana, India19 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

18+ years of experience in software engineering leadership.
Expert in building and scaling SRE and DevOps teams.
Proven track record in cloud migration and automation.

Stackforce AI infers this person is a SaaS Infrastructure and Operations expert with a focus on reliability and scalability.

Contact

Skills

Other Skills

Amazon Web Services (AWS)AnsibleBig DataCassandraDevOpsDockerGoogle Cloud Platform (GCP)GrafanaInfrastructure as code (IaC)JenkinsKubernetesMySQLPHPPerlPrometheus

About

Accomplished software engineering technical leader with 18+ years of experience with passion for architecting, implementing and maintaining highly available, mission critical applications on dynamic environments with focus on availability, reliability, scalability and efficiency. - Proven capability to build, scale and evolve SRE/DevOps/Technical Operations/Mission Control teams from ground up across multiple regions. - Cost Optimisation helping improve SaaS Gross Margins - Provide strategy, technology & technical support to grow multi-million dollar opportunities. - Adopt automation & DevOps tooling to reduce toil effort on Infrastructure management. - Design reliable & resilient navigation journey plan from Data Center to Cloud - Identify, Mentor and Groom next level of leaders to lean on. - Passionate in keeping abreast with the latest technology stack. - Knowledge across multiple Cloud Vendors (AWS, GCP, Azure, OCI)

Experience

Cisco

3 roles

Senior Technical Engineering Leader, TechOps

Promoted

Oct 2024 – Present · 1 yr 5 mos

Engineering Leader, SRE

Feb 2022 – Oct 2024 · 2 yrs 8 mos

Technical Leader, SRE (Premium Support)

Feb 2018 – Jan 2022 · 3 yrs 11 mos

Helped successfully launch Premium Support Initiative catering to the needs of our Customers with high ARR.
Increased Customer retention & expansion, with zero customer churn.
Strategic role in expanding the Premium Customer base from 3 to 20 users organically.
Provide best-in-class support experience - Single Point of Contact, Proactive Monitoring, Incident & Escalation Management, End-to-End Env visibility, Client Advocacy.
Design & build enhanced proactive monitoring & alerting ecosystem with automated notification with redefined SLI & SLOs catering to Premium Customer's SLAs.
Architected Alerting bot, which would help troubleshoot & recommend possible incident cause, saving valuable troubleshooting time for OnCall.
Health Incidator tool to gauge Customer's Health (retention & expansion)
Data Center to Cloud (AWS) Migration - Customer assurance by providing transparent visibility, reports and minimal to zero-downtime during migration maintenance.

Appdynamics

2 roles

Senior Manager, Technical Operations

Promoted

Sep 2016 – Feb 2018 · 1 yr 5 mos · Bengaluru, Karnataka, India

Help improve the SaaS offering's Gross Margins to world-class numbers with Leadership.
Partnered with Infra team to redesign Data Center infrastructure to gain efficiencies & performance improvement, while bringing down on both CapEx and OpEx.
Digital transformation Initiatives: Strategize plans to go Cloud-native, helping migrate to microservices architecture.
Improved Uptime availability to consistent to 99.95~99.98+% ranges
OnCall Support:
Reduced Burnout & Improved Incident Response by introducing tiered support.
Cross Rotational OnCalls with other DevOps teams, helping create cross-team collaboration, technology stack engagement, and employee retention.
Automation:
Design CI/CD Jenkins pipelines for maintenance & Infra provisioning
Cloud Initiative: Migrate to Microservice architecture, zero-downtime initiative, etc
Strategize plans migrating to Cloud (AWS) from Data Center
HA architures for Jenkins & Splunk
Implement Distributed monitoring architecture.

Manager, Technical Operations

Nov 2015 – Aug 2016 · 9 mos · Bengaluru, Karnataka, India

Build & scaled Technical Operations - SRE team from the ground up, while carefully balancing the transition from Vendor (Imagenia, Pramati) - OnCall & Operational Support
Improve the h/w bootstrapping & software installation process from 7 days to 3 hours
Automate Maintenance (Installation, Upgrade, Patching) processes using Ansible Playbooks, reducing the toil time by 3x times.
Standardize Escalation Matrix, Incident Response Management, OnCall best practices

Pramati technologies

2 roles

Technical Architect

Oct 2013 – Oct 2015 · 2 yrs · Greater Hyderabad Area

Build & scale the Technical Operations (Mission Control team of Billed & Shadow resources) from the ground up catering to the rapid growth of AppD's customer base.
Automate Infrastructure management via Ansible & Shell/Python scripts
Migrate monitoring infrastructure from Zabbix to Nagios/Icinga, Graphite. Network monitoring with Cacti
Inventory management & orchestration (Cobbler & Device42)
Incident troubleshooting

Principal Engineer

Feb 2012 – Oct 2013 · 1 yr 8 mos · Greater Hyderabad Area

Establish as the preferred vendor for Appdynamic's OffShore TechOps (Follow-the-Sun Support Model)
Partner with AppD's OnShore team in building ecosystem for their SaaS offering - Infrastructure & Inventory management, Monitoring & Alerting tools, Network monitoring, Configuration Management tools.

Yahoo!

Tech Lead

Sep 2011 – Feb 2012 · 5 mos · Bengaluru, Karnataka, India

Part of 'Yahoo Stars' team, it's a celebrity aggregator portal covering Bollywood and Cricket celebrities news.
Responsible for developing the entire backend administration pages - streaming data from various sources via APIs, bulk uploads, simple & intuitive admin pages for easy administration & management.
Partnered with the front-end team in building few modules.
Successfully launched the product (it's defunct now)

Electronic arts

2 roles

Software Engineer II

Promoted

Jun 2011 – Sep 2011 · 3 mos

Solved performance issues by implementing several best practices: Reducing payload size (compression), caching (front-end & backend), query optimization, code refinement & optimization, etc
Achieved significant performance improvement by 3~5x times

Software Engineer I

Oct 2008 – Jun 2011 · 2 yrs 8 mos

Lead a team to develop new features, Maintain & Support EA's internal one-stop portal 'Everest'. Information extracted in various formats & sources from all across various Studios, to help present strategic, business & decision-making insights to EA's leadership, product management etc.
Technology stack aspect:
Developed the Portal using MVC framework - Code Igniter (PHP), MySQL, jQuery, Adobe Flex
Designed customized burn-down & burn-up charts for Agile (Scrum) practices via Rally software

Olive technology

Software Development Engineer

Jun 2006 – Oct 2008 · 2 yrs 4 mos

Design & Build web applications for SMB clients using Open-source web technologies - LAMP (PHP) & Web2.0 technologies. Native PHP coding from scratch along with leveraging CMSs like Drupal, Joomla, WordPress, SugarCRM etc
Provide support to applications built using Perl, and migrate them to PHP-based ones.
Bug fixes and maintenance support.
Partnered deployment process with GoDaddy and Rackspace team.
Administration support.

Aster pvt ltd

SDD Member

Mar 2006 – Jun 2006 · 3 mos

Involved in building a web-based application cum product (Vehicle tracking portal) using GIS domain technologies.
Used open-source end software like K-Map (javascript tool), Map Server API, PHP, MySQL etc