Mar 2025 – Present · 1 yr · Hyderabad, Telangana, India · Remote

• I am a technology leader with 15+ years of experience building and scaling high-performing customer engineering and solutions teams that bridge the gap between innovative software and real-world business outcomes. Currently serving as Senior Director of Customer Engineering at Harness, I partner with global enterprises to accelerate their software delivery, optimize developer experience, and unlock the full value of continuous delivery, cloud cost management, and modern DevOps practices.
• At Harness, I lead a talented team of customer engineers who serve as trusted advisors—guiding customers through strategy, architecture, and adoption. My focus is on ensuring customer success at every stage of the journey, from evaluation to enterprise-scale rollout.
• Core strengths:
• Building and mentoring world-class technical pre-sales and customer engineering organizations
• Driving customer value through solution design, proof-of-concepts, and executive alignment
• Scaling GTM impact across DevOps, CI/CD, Kubernetes, FinOps, and API security
• Hands-on expertise with Traceable API Security to help enterprises discover, monitor, and protect APIs across complex, cloud-native environments
• Collaborating with product, sales, and customer success teams to shape roadmaps around real customer needs
• I am passionate about helping engineering leaders modernize their software delivery pipelines, secure their APIs and applications with Traceable, reduce complexity, and empower their developers to move faster, safer, and smarter.