Jan 2020 – Jul 2022 · 2 yrs 6 mos · Bangaon Area, India · Remote

• Manages and appropriately escalates delivery impediments, risks, issues, and changes associated to the product development initiatives
• Displays technical leadership and oversight of implementation and deployment planning, system integration, ongoing data validation processes, quality assurance, delivery, operations, and sustainability of technical solutions
• Evaluates technological choices (network/hardware related and technology/code related) by querying providers and providing evaluations of each solution include ROI evaluations in the present and future implications, limitations, and opportunities
• Manages analysis and approval of new code through security and performance gates that you will design and develop for feature-complete software. Be an advocate for security and performance standards in the organization.
• Identifies trending gaps or issues in day-to-day performance of all website applications and components by active monitoring, alert management, reporting, and process reviews
• Maintains issue tracking and documentation systems and provides reporting that ensures proper tracking and visibility of issues and projects
• Identifies technical and process improvement opportunities and socialize/advocate to get them implemented
• Works closely with other senior leaders in release planning, preparation, validation, post-release monitoring, and ongoing monitoring.
• Possesses expert technical understanding of the intersection of development and operations (DevOps), monitoring and management tools, and deployment processes and tools.
• Provides process improvement recommendations based on best practices and industry standards.
• Resolves conflicts by demonstrating leadership and appropriate decision-making competencies.
• Responsible for complex technical management coordination with multiple vendors and staff.
• Responsible for the Implementation and ensuring continuous improvements with ISO 27001

May 2019 – Dec 2019 · 7 mos · Bangaon Area, India

• Assist in designing, transitioning and deploying of applications to various clouds
• Develop tools and framework to improve operational efficiency and anomaly detection
• Design and operate the environment to test application resiliency to infrastructure instabilities
• Responsible for application configurations in different cloud environments
• Proactively monitor, identify, and escalate issues or root causes of systemic issues
• Enable business and product partners to fully leverage our platform
• Be the consummate team player with a demonstrable ability to learn quickly. Amazing ability to get stuff done.
• Follows the industry trends in the online world

Aug 2018 – May 2019 · 9 mos · Bangalore

• Manage day-to-day work activities of IT service delivery, deployment and ongoing support functions (monitor/support/investigate/handle resolutions/closure)
• Mentor members of the team in both technological and career perspective
• Standardize operation procedures, define metrics for operational efficiency, identify risks and drive for continuous improvement
• Own the SLAs for availability of production site and 24*7 operations
• Lead significant production improvements, drive to achieve a high degree of automation, security, and performance management
• Responsible for new process definition, process refinement and process of transition
• Collaborate with cross-functional teams, and participate in building systems for maximum performance, reliability and scalability
• Hands-on experience with AWS ecosystem, infrastructure automation and monitoring tools
• Familiar with modern SRE concept and practice
• Is a strong self-starter, operationally-focused, has a holistic data perspective, is a problem-solver
• Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems and networking connectivity

Jan 2014 – Aug 2018 · 4 yrs 7 mos · Bangalore

• Lead the team of DevOps Engineers to develop company-facing CI/CD pipelines and automated platforms.
• Coaches, reviews, and delegates work to Teammates.
• Deploying product updates, identifying production issues and implementing integrations that meet customer needs.
• Generates systems software engineering policies, standards, and procedures.
• Will be involved in the design, develop, troubleshoot and debug software programs for databases, applications, tools, networks, etc.
• Will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems.
• Will be responsible for creating various CI/CD pipelines using tools like Jenkins, Gitlab, etc to drive all application builds and deployments to a containerized environment in an automated fashion. (Knowledge of Gitlab pipelines is a recommended)
• Responsible to work on DevOps tools like Jenkins, Ansible, Chef, Docker, Puppet, git, bit bucket, etc.
• Will influence and assist in new security solutions, security processes, security standards to support hyper-scale SaaS growth.
• Effective monitoring solutions and alerting mechanisms to identify and address reliability risks using any monitoring tool like Nagios, Sensu, Grafana, Prometheus, etc.
• Responsible to work on AWS services such as EC2, S3, Glacier, IAM, Cloud Watch, VPC, Route53, CDN, etc.
• Should have worked on Implemented different deployment strategies such as Canary, blue-green, etc to ensure zero-downtime.

Mar 2011 – Jan 2014 · 2 yrs 10 mos · GR Tech PARK

Aug 2006 – Mar 2011 · 4 yrs 7 mos