Sep 2021 – Jul 2023 · 1 yr 10 mos

Mar 2020 – Aug 2021 · 1 yr 5 mos

• Responsible for Product Requirements Definition, Product Roadmap Creation, User Experience Design, Training, and User Acceptance Testing
• Facilitation of all Agile Ceremonies such as Sprint Planning, Sprint Review, Retrospective and Backlog Grooming
• Closely working with Engineering Team to Resolve queries and issues and provided Feedback and Acceptance on completed User Stories
• Collaborate with Business Teams, Local Engineering Team, Quality Assurance, User Experience and Operations Team for creating the core Platform and Product
• Supervise team and assisting them in project releases, iteration planning and PI planning sessions; ensuring agile development best practices and helping them in estimating development efforts for releases and client commitments

May 2019 – Feb 2020 · 9 mos · Bengaluru Area, India

• Lead Customer engagement, proposal, assessment, solutioning, design, validation, asset building, scrum master for Digital Solutions with focus on Industry 4.0, Integration with legacy/Hybrid, AI/ML based business optimization, IoT driven solutions for Smart Parking & Smart City projects.
• Spearheaded large-scale program management including agile, iterative and waterfall project management, enterprise program governance, risk management, outsourcing/insourcing and offshore/onshore development models
• Performing various operations including estimation; managing the demand management pipeline, laying out plans to deliver the project in tight schedule, implementing discipline to ensure that the product backlogs remain current, transparent and prioritized for more than 350 applications which needs to be migrated in Microsoft Azure

Sep 2016 – Apr 2019 · 2 yrs 7 mos

• Monitoring the overall functioning of operations, identifying improvement areas and implementing adequate measures for the betterment of the product. Creating Epics, User Stories, Backlog Grooming, requirement gathering from different stakeholders and creating strategy for release
• Defining industry solutions through ideation, conceptualization and detailing to identify efficiencies/alternatives
• Led the product development; acted as Product Owner for product enhancement through building value added features, imparted training to Pre-sales, Delivery & Sales Team for product awareness and supported the Implementation Team in deployment
• Working as a SPOC for all R&D tasks; Mapping clients’ requirements through gap analysis; analyzing workflow to design solutions spanning proof of concept
• Guided the team to develop 8 mobile apps which will be used by more than 10,000 agents for largest South Asian insurance organisation

Mar 2014 – Sep 2016 · 2 yrs 6 mos

• Built product to provide users with a mechanism to convert paper documents into digital format and retrieved useful information through OCR, ICR, OMR, MICR, automatic Forms Recognition & Invoice Processing using RPA followed by storing the documents in Enterprise Content Management repository; implemented the product in South East Asia & Africa regions
• Led the development of multiple hybrid mobile application used by agents to issue policy, policy servicing, promotions, activity management, setting up targets, capturing images & index documents on device, learning & recruiting new agents which is implemented for multiple clients
• Designed an application to automate the development process through intelligent recording of transactions, resulting in the automatic generation of web services for AS/400 systems & responsive, modern, starter user interfaces that replicate the AS/400 screens. It works with standard AS400 applications including DXC Insurance apps that most of our customers are using
• Product development using ASP.net, WCF and Win Forms, deployment in Microsoft Azure as IaaS (Infrastructure as a service) and creating a Remote app for the desktop based applications. Building module to upload documents which are indexed using Dotsphere Capture directly in sharepoint and hence, simplifying user experience during search and document viewing.

Feb 2012 – Mar 2014 · 2 yrs 1 mo

• Client: Capitec Bank – South Africa
• Debt Review System which was implemented as a part of National Credit Act (NCA) where consumers who are unable to pay the debt due to over indebtedness can apply for Debt Review. In this case, the consumer will enjoy the protection against the institution of legal action from the Credit Providers for the debt included in the Debt Review process.
• Responsible for deciding the architecture and technology to be used in the project, leading the development team, facilitating scrum meetings, creating documentation and test plans for the customers. Also, responsible for deploying the application in Capitec environment and providing support post implementation.
• Worked extensively on WPF, WCF, C#, LINQ, SQL and MVVM architecture to develop the application.
• Client: Mandiri Bank – Indonesia
• Developed a web-based application for the bank which lets them configure monthly/quarterly/half-yearly bank statements for customers. Based on the configuration, the application generates bank statement and mails it to the customer’s email address automatically.
• Worked on ASP.net, Javascript, JQuery, SQL Server, Crystal Reports and Microsoft exchange server to send mails

Apr 2010 – Feb 2012 · 1 yr 10 mos

• Client: BuzzBack – New York
• Developed a web-based application which uses Confirmit APIs to complete the survey questions and also provides reports in excel/power-point format which helps in market research. Developed questionnaires such as eCollage, Thought Bubble, Concept Focus and Verbatim Viewer for Buzzback.
• Involved in requirement gathering, interacting with clients, project development & maintenance, deploying the application in the UAT and Production server, integrating the application with other components like flash & Confirmit.

Oct 2007 – Mar 2010 · 2 yrs 5 mos

• Client: HUL, Optimisa, Colgate
• Worked on multiple giant projects such as SVS, iChart, MERIT and Viewpoint as a Software Developer extensively using technologies such as C#, ASP.net, Delphi and WPF
• Worked on building reports to provide insights helping researchers in decision making. Singly developed an application which will automate the process of creating power-point presentation based on alteration of the source data