Jul 2024 – Jun 2025 · 11 mos · Melbourne, Victoria, Australia · Hybrid

Oct 2018 – Jun 2024 · 5 yrs 8 mos

• Technical Lead for 2 teams maintaining 4 products: TCM (The Care Manager), CCW (Connecting Care Worker), Home Care Manager, Mobile Care Worker
• Set individual and team goals related to the maintenance of multiple products.
• Performed regular performance reviews of team members
• Provided regular feedback, coaching and mentoring to team members.
• Worked with Product Owners, Business Analysts, QA Analysts, UX Designers, DevOps Engineers, Client Service Teams and Release Managers to deliver client facing solutions.
• Designed, analysed, developed, supported and maintained software systems using Agile methodologies.
• Customised and configured software to provide solutions to meet customers’ specific requirements.
• Produced SQL scripts to migrate, optimise and merge a variety of databases.
• Liaised with key stakeholders both within and external to the company.
• Contributed to the strategic direction of products and software development methods and guidelines.
• Integrated with a range of other business systems (CRM, Payroll, Finance, Portals).
• Integrated with externally defined health reporting standards (HACC, QDC, VINAH, DEX).
• Implemented systems to streamline the development process.
• Worked with external bodies to achieve conformance with nationally defined health systems (PCEHR / MyHealthRecord, Health Identifier Service).
• Optimized the product to improve database and user-interface performance.
• Ensured that developed software meets the business aims of the company and its customers.

Jan 2013 – Oct 2018 · 5 yrs 9 mos

• Senior Developer with 2 products: TCM (The Care Manager) and CCW (Connecting Care Worker).
• Contributed to the design, analysis, development, support and maintenance of software systems using Agile methodologies.
• Worked with business analyst and software implementation teams to convert requirements into working software.
• Customised and configured software to provide solutions to meet customers’ specific requirements.
• Produced SQL scripts to migrate, optimise and merge a variety of databases.
• Conducted peer reviews before checking in software code.
• Provided guidance and direction to other developers.
• Liaised with key stakeholders both within and external to the company.
• Contributed to the strategic direction of products and software development methods and guidelines.
• Integrated with a range of other business systems (CRM, Payroll, Finance, Portals).
• Integrated with externally defined health reporting standards (HACC, QDC, VINAH, DEX).
• Implemented systems to streamline the development process.
• Worked with external bodies to achieve conformance with nationally defined health systems (PCEHR / MyHealthRecord, Health Identifier Service).
• Optimized the product to improve database and user-interface performance.
• Ensured that developed software meets the business aims of the company and its customers.

Jan 2005 – Jan 2013 · 8 yrs · Greater Melbourne Area

• Developer with TCM (The Care Manager)
• Analysed business requirements and developed documents that provided solutions in regards to these requirements.
• Developed, supported and maintained high quality software systems.
• Involved in database migration projects.
• Liaised with key stakeholders both within and external to the company.
• Ensured that developed software meets the business requirements.
• Analysed client and product (market) requirements and develops documents which specify solutions to these requirements.
• Developed, delivered, supported and maintained high quality software systems throughout each software development life cycle using Waterfall methodologies
• Liaised with key stakeholders both within and external to the company.
• Contributed to the strategic direction of products and software development methods and guidelines.
• Ensured that developed software meets the business aims of the company and its customers.