Vivek Gowda

Customer Success Manager

Bengaluru, Karnataka, India8 yrs 4 mos experience
Highly Stable

Key Highlights

  • Strong expertise in Customer Relationship Management.
  • Proven track record in enhancing customer satisfaction.
  • Skilled in analytical thinking and problem-solving.
Stackforce AI infers this person is a Customer Success professional with a focus on CRM and customer satisfaction.

Contact

LinkedIn

Skills

Core Skills

Customer Relationship Management (crm)Customer Service

Other Skills

Academic AdvisingAccount ManagementAnalytical SkillsAnimationAttention to DetailChatCommunicationCritical ThinkingCustomer InsightCustomer RetentionCustomer SatisfactionData ManagementInvestigationMarket IntelligenceNegotiation

Experience

8 yrs 4 mos
Total Experience
1 yr 9 mos
Average Tenure
1 yr 2 mos
Current Experience

Swish

Customer Success Executive

Mar 2025 – Present · 1 yr 2 mos · Bengaluru · On-site

Customer ServiceCustomer Relationship Management (CRM)CommunicationCustomer Satisfaction

Healthify

Lead gen

Nov 2020 – Feb 2025 · 4 yrs 3 mos · Bengaluru, Karnataka, India · Hybrid

Nuance transcription services india private limited

Contact Center Specialist

Jul 2018 – Jul 2019 · 1 yr

Specadel technologies private limited

Business Development Associate

Jul 2017 – Jul 2018 · 1 yr · Bengaluru, Karnataka, India

Pearson

Sales Associate

Aug 2016 – Jul 2017 · 11 mos · Bengaluru, Karnataka, India

Education

St. Joseph's Pre-University College

PCMB

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