Mar 2023 – Jun 2024 · 1 yr 3 mos · Bengaluru, Karnataka, India · On-site

• Handling product, engineering, analytics & design team of 30 people. Key achievements
• 2 new product launches. Redesigned and rebuilt the core product
• Scaled monthly sessions by 3.2X (200K) across 10K+ IOT chargers with 2.5M+ KWh
• Reduced AWS Costs by 55% and App load times to <4s
• Setup first level observability using AWS Cloudwatch to maintain an uptime of 99.9% on AWS
• Got VAPT done. OCA Certified core product. Kickstarted GDPR compliance
• Created the next version of cloud architecture & system design using Kafka & Mongo 7.0
• Setup first time OKRs, competency matrix and performance evaluation guidelines for product, design, engineering

Jun 2022 – Mar 2023 · 9 mos · Bengaluru, Karnataka, India · On-site

• Handling end to end product charter for the entire company. Key achievements
• Helped grew organic traffic by 3X, conversion by 30%, revenue by 2.5X
• Launched and scaled a self serve product to 500 doctors with ARPU ₹11000
• Launched and drove adoption of Freshdesk to resolve 95% queries within TAT
• Setup competency matrix & OKRs for 6 product lines to drive company targets
• Setup design sprint process to improve PRDs & engg sprint velocity by 70%

Apr 2020 – May 2022 · 2 yrs 1 mo · Bengaluru, Karnataka · Remote

• Worked on career discovery for teenagers.
• Bootstrapped & Angel funded with $100K and placed 150 interns within 2 months of launch
• Over 1000 students trained for internships in 10 different careers
• Student NPS 85 with over 1200 project submissions
• Onboarded 100 companies to the Avtaar Intern Hire Program in 6 months
• Built self-driven career discovery app inhouse over Flutter, Java, React and Postgres for 70 careers in-house. 4.7* Rating

Sep 2019 – Apr 2020 · 7 mos · Bengaluru Area, India

• Took a career break to understand what to do next.
• Worked with a couple of startups to help achieve their product-market fit. Helped them with building the roadmap, design decisions, data decisions and worked with engineering for a scalable architecture to support the vision.

Mar 2018 – Aug 2019 · 1 yr 5 mos · Bengaluru Area, India

• Digitizing education in growth markets like India, Brazil, South Africa, Middle East
• Directly impacting revenue worth 500Cr with a 50% GM
• 2 blended products for K12 impacting over 5000 schools and 5M learners
• 2 Test Prep products impacting over 500K learners
• 3 Higher Ed Products impacting over 200K learners
• Launched 2 products, an english self-learning product based on CEFR for college grads to become more employable, second an adaptive assessment product that gauges your conceptual understanding in Physics/Chemistry.Maths to better prep for JEE/NEET.
• Leading and mentoring a team of 25 people of Product Managers, UX Designers, Instructional Designers, Project Managers and Business Analysts

May 2017 – Feb 2018 · 9 mos

• Upskilling professionals around the world
• Directly impacted revenue worth 300Cr with a 70% GM and 5X increase
• Improved and maintained NPS of 50
• Built learning experiences that led to 70% completion rate
• Handled customers in over 150 countries across US, APAC and EMEA
• Instrumental in moving a 200 member sales team to Salesforce
• Led a team of 10 product managers, UX designers

Sep 2015 – May 2017 · 1 yr 8 mos

• Built engaging learning experiences
• Improved NPS by 25 basis points
• Build a corporate learning platform from ground-up, successfully adopted by 25 corporates and over 10K learners which grossed 40% revenue
• Reduced refund rate by 54%

Apr 2013 – Aug 2015 · 2 yrs 4 mos · Mumbai Area, India

• Providing Social Media Insights to brands worldwide
• Launched 2 SAAS products used by Taj, MTV, Coke, IPL, Godrej, Asian Paints
• Handled over 500 sources of crawling data and analyzing 1M records per day
• Mentored a team to improve Sentiment Analysis using ML techniques to 70%

Jun 2011 – Mar 2013 · 1 yr 9 mos · Mumbai Area, India

• Increased adoption by 5x and retention of customers by 4x via product features to simplify the effort spent by a user
• Led a team of 15 Developers & QA

Apr 2009 – Jun 2011 · 2 yrs 2 mos · Mumbai Area, India

• Automating and marketing product for Real Estate Brokers and Builders
• Part of founding team with 4th member on board
• Company acquired by Commonfloor and then Quikr
• Assumed the responsibility of a technical architect, product manager & project manager and was instrumental in conceptualization, design and development of the company’s flagship product suite – Realty Redefined. Worked on defining the first product - RSquare for real estate brokers, that helps them effectively manage their digital presence. Took the product from MVP to multiple versions integrating different customer and market needs. Made sure that the product has a market edge and adds definitive and tangible value to the customer.
• Worked on another ERP product - RQube for real estate builders, that helps them manage their projects and inventory. Conceptualized this product from a raw idea and took responsibility of defining the scope & roadmap right upto getting the development done. Successfully launched the product and thrived in a competitive environment. Experimented with some innovative user experiences that were well appreciated amongst all users.
• Developed a B2C portal that acted as a syndicated network amongst real estate brokers and helped them get more visibility and actionable leads.

Jul 2007 – May 2008 · 10 mos · Greater New York City Area

• Worked as primary developer in RAPTOR project for Federal Reporting by the Controllers. Assumed various responsibilities like project lead, development, support and user requirements. Built an Analysis tool over an existing caching framework which converts tables in database to strongly mapped objects in the cache. It uses slice and dice operations provided by the framework for resolving queries on Federal reports

May 2006 – Aug 2006 · 3 mos · Greater New York City Area

• Developed Analysis Tool for Federal Reporting by the Controllers. The tool is built over an existing caching framework which converts tables in database to strongly mapped objects in the cache. It uses slice and dice operations provided by the framework for resolving queries on Federal reports

Aug 2005 – May 2006 · 9 mos · Greater Atlanta Area

• Developed FAQ Bot using techniques in Artificial Intelligence and Web Technologies to create a Virtual Environment for answering queries from user