Shubham Sood

Customer Success Manager

Gurugram, Haryana, India5 yrs experience

Key Highlights

Expert in Performance Marketing and Customer Acquisition.
Strong background in B2B and B2C sales strategies.
Passionate about continuous learning and personal growth.

Stackforce AI infers this person is a dynamic professional in the AdTech industry with a focus on performance marketing and customer relationship management.

Contact

Skills

Core Skills

Performance MarketingCustomer Relationship Management (crm)Sales & MarketingDigital Marketing

Other Skills

AdvertisingAffiliate MarketingAnalytical SkillsAnalyticsAppsFlyerBusiness AnalysisCommunicationFacebook AdsFacebook Ads ManagerGoogle AdsInterpersonal SkillsManagementMicrosoft ExcelMicrosoft PowerPointMobile Marketing

About

I am a dynamic and highly motivated professional with a strong focus on achieving exceptional results. My drive for excellence pushes me to constantly seek improvement and deliver outstanding performance in all tasks undertaken. With a highly adaptable nature, I am able to seamlessly adjust to new challenges and environments. Currently, I am engaged in the AdTech industry, where my primary responsibility lies in delivering high-quality traffic to brands for user acquisition and growth. My experience extends to both Inbound and Outbound sales, encompassing both B2C and B2B segments. This diverse background has equipped me with a comprehensive understanding of sales strategies and customer relationship management. Beyond my professional pursuits, I find solace in reading books and immersing myself in nature. Spending time outdoors, particularly in parks, helps me rejuvenate and maintain a balanced lifestyle. Additionally, I am an avid sports enthusiast, frequently engaging in cricket and football whenever the opportunity arises. Cooking is another passion of mine, as I relish the art of preparing delicious meals. It's safe to say that I am also quite the foodie. Ultimately, my aspiration is to become the best version of myself. This goal fuels my desire to continuously learn and improve, seizing each day as an opportunity for growth and development.

Experience

Appnext

Customer Success Manager

Dec 2024 – Present · 1 yr 3 mos · India · On-site

AdvertisingAffiliate MarketingAnalyticsAppsFlyerPerformance MarketingCustomer Relationship Management (CRM)

Ultra platform

Assistant Manager - Data Operations

Aug 2023 – Dec 2024 · 1 yr 4 mos · India · Hybrid

Ultra Platform offers a unified access to seamlessly integrate multiple inventory sources, including walled gardens, so that you can extract maximum value from your leads, enhance conversion rates, and accelerate your business goals across mobile and mobile web.

Affle

Assistant Manager - Data Operations

Aug 2023 – Dec 2024 · 1 yr 4 mos · India · Hybrid

Ultra Platform offers a unified access to seamlessly integrate multiple inventory sources, including walled gardens, so that you can extract maximum value from your leads, enhance conversion rates, and accelerate your business goals across mobile and mobile web.

3.14

3 roles

Sr. Supply Analyst

Dec 2022 – Aug 2023 · 8 mos · Gurugram, Haryana, India

1. Collaborating closely with cross-functional teams, including operations, product, sales, finance, and legal, to develop and drive strategies that are supporting business objectives.
2. Executing plans effectively, ensuring the fulfillment of client budgets and KPI requirements for the company's largest clients.
3. Maintaining the health of relationships with various supply partners, ensuring smooth operations and timely delivery of services.
4. Optimizing mobile advertising campaigns for a diverse range of advertisers, leveraging data-driven insights and industry best practices.
5. Achieving outstanding results in campaign performance, delivering high levels of client satisfaction and repeat business.
6. Regularly analyzing campaign metrics, identifying areas for improvement, and implementing optimization strategies to enhance results.
7. Acting as a key point of contact for major clients, providing exceptional service, addressing concerns, and fostering long-term partnerships.

Performance MarketingAppsFlyerInterpersonal SkillsSales & MarketingGoogle AdsAffiliate Marketing+10

Supply Analyst

Dec 2021 – Dec 2022 · 1 yr · Gurugram, Haryana, India

Performance MarketingAppsFlyerInterpersonal SkillsAffiliate MarketingMobile MarketingSupply Operations+4

Programmatic Advertising Consultant

Sep 2021 – Aug 2023 · 1 yr 11 mos · Gurugram, Haryana, India

1. Developed key metrics to track brand perception among target markets for Programmatic Advertisement.
2. Sold online advertising solutions to B2B Marketing and Advertising businesses.
3. Generated Ad business revenue by developing online/mobile advertising opportunities.
4. Created a strategic roadmap and executing plans to acquire new clients in line with overall organizational objectives.
5. Worked closely with the various members of the executive team daily to drive key company level initiatives.

Performance MarketingSales & Marketing

Great learning

Learning Consultant

Jan 2021 – Jul 2021 · 6 mos · India

Cogniable

Intern

Apr 2020 – Jun 2020 · 2 mos · India

Worked at CogniABle as a Digital Marketing Intern. Handled the Facebook Account for the Brand and Installed Zoho CRM for the company. Learnt about social media marketing and understood how the funnel for aquiring customer has changed in the tech era.

Facebook Ads ManagerFacebook AdsDigital Marketing